Best Western Ramkota Hotel

Needs updated

Great property for families. Staff is EXCELLENT!! Very prompt and willing to help!

Love the rooms and pools

Staff was friendly

This hotel is a good, affordable option for a hotel with a indoor, kid-friendly water park. The hotel does definitely show it's age however, and the overall property could use a face-lift.

we greatly enjoyed our stay at Ramkota! Everyone was super friendly and the rooms were comfortable and clean The waterpark was AMAZING!!! I just wish there would have been a complimentary breakfast. Will stay again!

Very comfy

Very disappointed in this property. While we enjoyed the restaurant, we would have enjoyed the pool if it weren’t FREEZING. Our room was dirty with a beef stick on the floor, bathroom was gross, and a cockroach. It was loud all night with fighting, kids running in the hallway, and someone smoking weed.

We stayed for our Anniversary and it was so wonderful! I had the courtyard to let my little dog out to potty and it was so nice! The tub was wonderful! Slept like a baby! Loved it!

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Beds are terrible. Uncomfortable and you can feel the springs in the bed. Customer service wasnt great. Very poor...

We stayed for 2 nights and enjoyed the hotel! The pools were great! We have 3 kids that really enjoyed the water park. They didn't love having to wear the wrist band. I took my 4 year olds off the first night and went to the front desk for a new one the next morning and was rudly told I was at my limit for bands and needed to bring the old one back the next time. I was not informed of this when I was checking in. The gentlemen that checked me in was extremelly nice and helpful, but had a lot to go over so I understand him missing that piece of info. The room was nice, but not cleaned the best. When we were getting ready to leave I was checking under beds for anything we might have left and found an old toilet paper roll and swedish fish candy pushed up against one bed. We knew when we booked we would have to figure out breakfast and decided to eat at the attached restaurant the first morning. It was quite expensive and not the best quality. Overall we would stay there again, but just eat somewhere else! The pool alone was definitely worth it! Everyone we dealt with besides the lady at the front desk in the morning were very friendly!

Front dest staff was super helpful, but the condition of the rooms is rough. Kids enjoyed the waterpark, but unruly noisy guests and conditionnof the rooms will make us find a different place. But i want to love it...as the manager and front desk staff were amazing. Need tilo update!!!

Rooms look recently renovated. Nice dining onsite

I love staying at the Ramkota !! Great service, great Staff.

N/a

The property is old and dated. It is well kept and we enjoyed our stay, but it could use a facelift.

I called at 7pm for extra pillows, extra shampoo, and extra towels. Front desk said security will bring it by at 9:30. No one showed up and called front desk and no answer.

We found bed bugs, hotel staff was not helpful, not empathetic to our situation, especially in a suite! Everything else was great, but cleanliness. 😔

Rooms were absolutely filthy, the hotel tried multiple rooms, but each one was absolutely gross. They tried moving us to several different rooms however none were where I was comfortable staying, especially with my 12-year-old granddaughter. We slept in our rental car the first night and the next day the manager agreed to reimburse us for the entire 1 week stay which was the best part of our stay.