Comfort Inn University

Rooms wdre very clean, alittle bit older hotel but nothing looked worn. Staff was very nice.

I have stayed here 3 times. It’s impressive. Clean, quiet and an attentive and really great staff!

Loved the hospitality

I checked in early as a Choice member for a 5-day stay on the ground floor and was thrilled with the front desk staff. Breakfast was great all 5 days too. But that’s where the positives ended. I’ve stayed here before, never on the ground floor, and requested “wherever the WiFi works best” since it’s spotty at sub-4-star hotels. It wasn’t up to 2025 standards—video quality dropped to 480p to avoid stuttering, and it often disconnected, requiring the guest WiFi password (actually the RouterOS username). Entering the room, I found a coffee stain on a comforter—I don’t drink coffee. Hooking a laptop to the TV for Netflix, I had to reprogram the universal remote (not the TV’s brand) to use the “INPUT” button since the TV had no controls but power. The desk chair was assembled backward—leaning forward dumped me out instead of reclining back. Four screws could fix it, but I’m a guest, not maintenance. On the ground floor, noise from guests and slamming doors (unadjusted, echoing without carpet) was amplified. Cigarette smoke from the side door and occasional marijuana smells flooded the hallway and rooms. A constant ticking in the bathroom wall—maybe plumbing or electrical—persisted even with the fan and light off. With outdated popcorn walls, this hotel needs updates. I paid too much and won’t stay on the ground floor again.

I stay here all the time and I can tell you this, you will be hard pressed to find hotel staff as courteous, kind and helpful as the staff of the Comfort Inn. The rooms are big enough and they have always been clean. I always book with hotels.com and if this hotel is available it's my very first choice. I've stayed here at least 15 times in the last couple years and I've never been disappointed.

Staff was friendly & professional. One elevator was out of service which made access to room much slower. Our keycards had to be reset each day that we were there, so that combined with a slow elevator wasn’t great. And lastly, our television remote didn’t work in the room and had to be replaced. Overall though, we would give this place another chance because the staff was very helpful in resolving any issues. Also, the hotel was very clean and the breakfast was solid.

Check in was quite enjoyable and the room was somewhat clean, there was a hair tie underneath the nightstand?!

It was okay

Didn't like the crowd next door

Roaches in our room

I loved it here! It was nice the check in women was so nice and accommodating!

My room was extremely clean.

Property was clean, the staff was able to help with the stay as I was coming from out of state due to family emergency.

By 9 Sunday morning, there was nothing for breakfast. And no one around at all for check out.

Easy and convenient to UNCW campus.

Ive stayed here quite a bit. Its definitely my go too in Wilmington when it comes to bang for buck. The staff is amazing, however the parking lot can be alil fishy sometimes due to the number of contractors that come through when they work in Wilimington, I've gotten a few screws in my tires, and the bar across the parking lot has a lot of college traffic. Other than that the place is amazing!

Positive: The front desk staff was very friendly and welcoming. The beds were very comfortable. Price was affordable. Cons: The hotel room was in need of updating - worn fabric on the chair, rusty lamps, etc. The bathroom was not completely clean (hair on the floor and in the tub). Breakfast was not great and not healthy - fried eggs, sausage.

Staff always friendly

Great value!

Quick 1 night stay at an older motel. No issues with the motel or staff. Dated rooms but fairly comfortable. Close to entertainment, dining and downtown Wilmington.