Comfort Suites Monroe

Very knowledgeable and courageous staff.

The first room we checked into had been used as a smoking room. It was a non-smoking room, but obviously people had smoked in it. Took some time before we could get switched to a new room. The second room had a fire alarm that kept chirping (loudly). Very disruptive

It was amazing the check in lady was super nice and room was super clean staff was very nice and helpful will definitely say again

Easy in and out, no complaints

We were near the lobby. At 3:30am a large loud group of people were being extremely loud and woke us up. Terrible experience.

Front desk guy when we checked in was super. Only things I found lacking at all were In the bathroom. The lights behind the mirror were very weak and different colors. I could not apply my makeup in there. Water pressure was very low too. That’s it! Loved the room and slept like a baby.

It was ok. Had some lighting issues but the staff was extremely friendly & helpful.

Family trip for my daughters baseball tournament

The property has limited staff so it was hard for the front desk to do everything that needed to be done. Floor was wet outside the elevator. The tv remote only could changed the channel and not adjust the volume. I stayed two nights and never had the room cleaned. I guess i had to request that service. On the bright side, i had an issue with the first room i was in. The light fixture in the bathroom flickered. The front desk kindly changed my room. Although all the staff were nice. I probably wouldn't stay here again because of the location and the rooms are dated.

The staff needs to be friendlier.

x

The room was not updated. The bed was broke in the middle and the couch was stained real badly. It was only my room but other guest room looked ok

Overall, a nice stay. The mirror light in the bathroom was not working which made for a dim morning prep, but all else was OK. Will mention that there was a nice breakfast.

The room was not properly cleaned. It was obvious it was given the ole, quick once over.

The staff was friendly enough but our room door didn’t close the way it was supposed to.

Cleanliness: 7/10 The room was dated, with stains on the couch and floor. Water Pressure / Heat: 7/10 The shower was hot but not very strong. Comfort: 8/10 The first room had a mini fridge that was VERY loud, making a recurring sound that became quite bothersome after working a couple of hours in the room. Initially, my concern was ignored, and I was told nothing could be done. However, the front desk eventually found another similar room that was silent, which was much appreciated. The rest of the stay was fine. Overall: 8/10 A bit dated but okay. The issue with the fridge and how it was handled brings it back to 8 stars in my book.

Very happy with room, bed and shower.

My stay was great but the only thing that needs attention is the carpet in the room. The carpet gave off a odor so it needs to be cleaned or replaced.

I enjoyed! Clean and staff was nice!

Good