Copley Square Hotel, a FOUND Hotel

The bed was comfortable. The view out the window was awful, dead zone in between wings of the building. The elevators were not working. The ventilation/air conditioning system in the room was annoyingly noisy. The common areas are rather lame, very dated looking. But considering that hotel rooms under $200 a night scarcely exist in Boston anymore, this place might fill your needs

Copley square is an amazing place to stay at in Boston! Located near so many amazing places to eat and shop!!!

Kind of small and bathroom smelled a bit musty, but comfy bed and very artsy

The hoteliers were very friendly, and the rooms were clean. Most of all, it was convenient because it was close to the shopping center.

Great front desk staff, esp at night

Loved being able to walk to Newbury St! Our hotel room was spacious with the coolest retro fridge! Coffee and hot water were located downstairs, which was nice to have available.

Great location, great bed linens … however: 1. I booked a Studio King room for 5 nights, and it had specific pics of this room displayed on their website. I also wrote to them 4-5 days prior before paying and checking in to the hotel asking if we could get the room with bay windows on each side of the bed ie. lots of sunlight, hence the extra charge. They wrote back, guaranteeing me that I would receive this particular type of room. Upon arrival, I was informed that there were several types of 300 sq ft King Studio rooms and that they could not promise me anything, despite already having done so in writing. In the end, I was not given what was promised in writing. 2. Two elevators - one not working, the second one very slow and sketchy. We ended up taking the stairs everyday from 5th floor. 3. They claim they have a bar/lounge and restaurant. They do not, it belongs to another entity and when you wish to bring your glass or bottle of vine upstairs to your hotel room, it will be in a coffee cup. Also, there is no room service nor an option to make your own coffee/tea in your own room. You have to go downstairs to first floor where there is a common room with a coffee machine and vending machines. 3. We had stains on walls in bathroom for all 5 nights staying there. I guess details are not important. 4. We informed the reception downstairs that the bathtub tap was leaking, it was not dealt with. 5. It has a significant smell/odor throughout the corridors and room itself.

Location is great mile walk from Fenway Park. A lot of restaurants in walking distance

Front desk evening staff was excellent. Two younger men. Both were awesome!

Strange hotel. It was obviously a different usage before becoming a hotel. The layout is super choppy. The elevator takes forever. Just overall a strange experience. I slept fine and everything worked. I would look for a different property next time.

The self parking was a little confusing but totally not on the hotel!! Next time I’d for sure go with valet. Because the hotel owns a night club you could hear the music from it but it personally wasn’t that bad. The room was clean and very cute! The night manager who checked us in was very friendly

Hotel is in a perfect location. Close to shopping, restaurants, a short walk to Boston Commons. Easy walk to T stations to explore the rest of the city or to go to a concert at TD Garden. Highly recommend this hotel.

For the price and location, this can’t be beat. It’s a historic hotel so rooms are on the smaller side but clean and well appointed. Bathrooms, however, are uncomfortably tiny. There is only one working elevator which is very slow and I used the stairs most of the time (room was on 4th floor)—this might be an issue for some folks to definitely something to think about.

Great location. Knowledgeable, helpful staff

Great

Copley Square Hotel is in a great location. Two of us stayed in a Copley King room. The room has a heavy musty smell. Bathroom is extremely small, especially the shower. We are both about 5'6" and barely 120lb and we had a difficult time using the shower because of its size. One of the bath towels was ripped. I really wanted to like this hotel because of its location and the look but I was disappointed.

Staff was kind, but my room was visibly not cleaned prior to check in. The night manager tried to be accommodating as I was with my infant. However, it was a very unpleasant night.

Copley Square Hotel was okay. The photos online were more impressive than the actual hotel. The one elevator was very slow and the call button always went off after a few seconds, so you were always waiting for the elevator and never confident it was coming. The staff were all friendly, but they all seemed very nervous and stressed as though they were new or so busy I was an inconvenience. The location was great, but for the price, I was expecting a little more comfort and appeal.

Thank you to the staff at Copley Square- you made are stay in Boston comfortable and enjoyable.

Great staff and comfortable room. Property is a little worn.