Crowne Plaza LOUISVILLE AIRPORT EXPO CTR by IHG, an IHG Hotel

Rooms and hallways need to be vacuumed better, hair all over bathroom floor and shower. Vending machine took my money and front desk said its not their problem. Als restaurant didnt have breakfast only buffet for $22.00 per person. Kids chicken dinner was also chewy and my daughter couldnt even eat it.

Great property. Staff exceptional! Would stay here again!

My daughter was super impressed!! I love that i can walk to my destination. Worth the extra money not to have to drive my car or uber!!

Great location to stay if attending an Expo event

We enjoyed the stay and it was great being able to walk to the convention center and it was so close to the airport.

I think they should offer refrigerator and microwave.

Very nice and clean hotel! Especially for the price!

Stayed there this time last year while renovations were taking place. Renovations are complete this year and it is a quality facility.

Obviously well restored. Adequate lighting, outlets and very clean. They didnt have our room type but I was accomodated. Only struggled with the extra doors to the room as it increased my anxiety.

The room was nice, beds were comfortable and we got great sleep. The staff at check in and out were polite and helpful. That process was quick and easy. The only thing we were disappointed in was the restaurant, looks like they were short staffed. We ate dinner, food was good, a little low selection and breakfast which was buffet style. The Buffett while it had a good selection was not worth the price, the quality of the food was poor. The waitresses for both meals were wonderful.

Noisy room; air conditioner too cold and not adjustable; food made me feel not great

Location

Was convenient to get transportation to SDF.

I would stay here again during our planned events ( this year was the Derby). The staff was welcoming, accommodating and efficient. Great job.

Staff was pretty amazing. Shenna was exceptional, my son didn’t get a chance to swim I blew it time wise, but they were awesome coming in clutch with a late checkout option so he would get to swim…couldn’t accept this offer BUT it was presented without me even asking so thanks y’all for a great stay!!

The property itself was very clean and well kempt. At check-in time with multiple events happening, they had one person at the front desk. There seems to be no unaccompanied minor policy in place, causing many issues with screaming, banging on doors, playing in elevators, etc. We were woke up right before midnight to teenagers kicking our door and screaming in the halls. I called the front desk from the room three times with no answer. Once I called from my personal phone, they answered almost immediately. Security was overwhelmed. (One security guard working) We saw the guard as we were walking to our vehicle just after midnight. He was running more masked minors out of the parking lot. Would not stay here again, nor recommend, to anyone.

So convenient for traveling through the Louisville airport.

The hotel breakfast is very good the room had ugly pictures that did not go together there was a cockroach in our bathroom and they tried to catch it I’m not a complainer but that flipped me out ALSO if you get balcony near the pool it will be loud out there until midnight

They stay was very pleasant we really enjoyed.

We stayed