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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Hotels
7.0
/10
Pleasant
1,067 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
The hotel was clean and the people at the desk were friendly. The location was convenient. The only issue we encountered is that the coffee shop in the lobby seemed poorly run and did not actually offer many of the items on the menu.
Verified traveler
10.0
/ 10
The staff was friendly and helpful. The garage elevator was out of service.
Jayne
10.0
/ 10
The shuttle service. Parking garage. Nice and polite staff. Bar/restaurant in lobby
In the Area
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1111 Lakeside Avenue E, Cuyahoga County, Ohio, United States, 44114
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Address: Map & Location
1111 Lakeside Avenue E, Cuyahoga County, Ohio, United States, 44114
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Discover More About DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Location
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is a hotel in a good neighborhood, which is located at Cuyahoga County.
About DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside exclusively for you.
Get precious and unforgettable moment during your stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside.
All facilities in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Smoking area
- Parking (surcharge)
Transportation
- Area shuttle
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Important Note
- Fee for buffet breakfast: approximately USD 16.00 per person
- Covered self parking fee: USD 30 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | 379 |
Number of floors in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | 17 |
Another facilities in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Meeting facilities |
Frequently asked question in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
What are available facilities at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
There are top facilites at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
Check-in time at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provide breakfast?
Yes, DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside have?
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside has 17 floors.
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More Reviews from Other Guests in DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Other sources (1,067)
7.0
Pleasant
From 1,067 reviews
Cleanliness
6.8
Room Comfort
7.2
Service and Facilites
7.8
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Traveler Reviews DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Number of reviews per page
20
40
Top reviews
Dan
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Nice place great location staff was excellent.
Jon
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Super easy walk to Rock Hall and football stadium. Some eating nearby but you need to hoof it a bit. Building shows it's age a little but staff is very friendly, attentive and helpful. Worthy of a return visit.
Lisa
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Old property, dirty, weird smell. Great staff.
Shannon
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is dated but the staff are friendly
Robert
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close to the rock and roll hot
Amber
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One side of our bed, the outlets did not work. It was noisy, heard what seemed like everything. I'm pretty sure i heard someone sneeze outside (15th floor). Some areas need updating. The entry looks nice but the hallways were sooo warm! Was next/near the train, could hear it wasnt so bad but maybe more or better insulation in the walls? Would i stay there again? Im not sure.
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Darrell
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room was clean, spacious, updated, and very conveniently located. The bed, pillows, and linens were fresh and comfortable. And one thing I always notice is the caulking in the bathroom, which was clean and neatly applied. The room was stated as handicap accessible, so I was disappointed that there was a traditional tub/shower combo instead of a walk-in shower but there were multiple well placed grab-bars in the shower/tub.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was clean and the people at the desk were friendly. The location was convenient. The only issue we encountered is that the coffee shop in the lobby seemed poorly run and did not actually offer many of the items on the menu.
Evelyn
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice rooms. Love the personals lika shower gel, shampoo, and lotion in the large size. Also the amenities, hair dryer, microwave, and refrigerator. The staff are so helpful and nice all the time. Theres even a free shuttle for a mile radius which is great because the hotel is in a prime location of everything. Definitely staying again soon.
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Darrell
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Sorry no photos. If I was an inspector, i would stop all business until repairs are made.
Verified traveler
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The staff was friendly and helpful. The garage elevator was out of service.
Daniel
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Elevator to parking didn't work. AC was very,very slow to cool room - after 7 hours away from room it was still very warm! One set of towels for two guests - hotel was "out of" additional clean towels. Parking elevator didn't work, had to climb three flights of stairs to get to car. Shuttle took 58 minutes and three phone calls to pick us up after telling us 10 minutes on the first call. Room phone didn't work, had to use personal cell phone to reach front desk. On the positive side, staff was generally polite and the cookies were tasty. All in all, extremely disappointing!!!
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Brian
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Our stay was terrible from start to finish. The rooms were falling apart — door locks were coming loose, wallpaper was peeling, and the sheets hadn’t been washed. When we asked for fresh linens, they were never replaced. They also ran out of towels, which was incredibly frustrating.
The parking garage was in poor condition, filled with what looked like abandoned cars, and our room and garage keys rarely worked properly.
The only positive was the hotel shuttle, which ran within a one-mile radius and made it easy to reach major attractions like the Rock and Roll Hall of Fame and the local sports venues. Unfortunately, that convenience didn’t make up for the overall lack of cleanliness, maintenance, and service.
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Carl
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great stay for a long weekend. Convenient to town, and very close to Rock n Roll HoF. Garage was wonky. Rooms are outdated but clean.
Verified traveler
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Affordable stay in downtown Cleveland. Location was great and we were able to walk to most of our destinations. Hotel rooms are dated. Appreciated the in house full bottles of shampoo, conditioner, gel, and lotion.Staff was friendly.
Steven
Business and Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
First, the staff was fantastic. Everyone was friendly and helpful. But, the property itself was really, really bad. Broken fixtures, peeling paint, electrical outlets hanging out of the wall. Think dust/ dirt along the baseboards. Dark carpets feel gritty. There is an overwhelming feeling of darkness and tiredness and grossness about the property. Even the parking garage was a relic, and one whole floor of it had no lights. I expect a lot from a “by Hilton” property. In every respect but for the great people, this was something Hilton should be ashamed of.
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Kerry
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property is a little older and has some wear and tear in the room, but the staff were extremely friendly and very helpful. It is downtown and not a far walk to all major things including numerous bars, restaurants, and attractions.
Ann
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location to the attraction we wanted to visit
Lori
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Fix the key system so folks can get into their rooms. Shuttle service is a great service but had to wait 30-45 minutes to get picked up.
George
Business
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This was one of the dirtiest Hiltons I have ever stayed at. They did not do housekeeping for the entire stay, even after requesting it twice. I would not go back there again.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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