DoubleTree by Hilton Philadelphia Airport

Great clean and safe hotel close to the airport. It needs a little updating but it's still great.

Great shuttle service

I expected more from Doubletree hotels. The advertisement and photos do not correctly, depict the rundown state of this hotel, which I wanted to leave the minute, I walked in. Desperately needing upgrading if it were to be considered again, but there’s plenty of other options so like everything else why even bother. In my opinion, businesses have only one chance to keep a customer.

The 5th floor where I stayed requires corredor carpet renew and paint renovation

Took 45 minutes arguing with staff for them to finally find my reservation. Room was deplorable! Mold, paper hanging off the walls. TP holder broken, tub did not drain properly. Will NEVER BOOK AT a DOUBLETREE again!!! Yes, it was that bad! Other guests in elevator volunteered their displeasure to me as well.

The staff were great, especially Caleb. I can’t forget him, he was very helpful. As to the room’s conditions, I can’t even blame it on the cleaning staff because rust is not dirt. It needs professional repair.

The shower in one of the rooms we had did not work.

Great place! I totally recommend

It was really clean and felt much fancier than any of the other similarly priced options I am used to staying at. The room was beautiful and clean woth really nice sheets. I would definitely stay there again.

room was extremely old and very dirty. I asked for bedding for the pullout couch and they delivered bedding that was still wet.

Nice customer service

Enjoyed my overnight.

After a long tedious travel day that did not go as planned, easily booked and was able to get a room here to rest before continuing my journey. Shuttle from the airport was convenient. Check in was fast and professional at 2 am. I very much appreciated the efficiency and understanding that I was exhausted. Bed was so comfortable. Rooms seem older and have imperfections but it served the purpose that I needed it to serve. Comfortable and convenient.

my plane was delayed so I arrived 10 hours late and Doubletree staff could not be reached as I called 6-7 times while waiting through flight delays and could not get anyone there to answer the phone at the front desk.

Overnight for airport

THE STAFF IS VERY FRIENDLY AND ACCOMODATING AND THAT MAKES THE WHOLE DIFFERENCE IN HOW NITPICKY YOU GET....YOU TEND TO LET GO OF THE OTHER STUFF WHEN THE STAFF IS KIND BECAUSE THEY MAKE UP FOR THE OTHER STUFF, LIKE THE HOTEL BEING OLDER AND IN NEED OF UPDATES

Easy for airport transfer

The stay was fine.

The staff was nice. Our room was comfortable however the AC appeared to be leaking and our carpet was wet all around the unit which created a musty smell. We only stayed two nights so it didnt really bother us. The parking gate got stuck so it was a little difficult getting out and waiting for staff to lift the gate. Overall it was a good stay.

The rooms are embarrassingly outdated. They come with a strong mildew/moldy smell. The carpet in my room was stained. The temperature control in my room didn’t work so had to endure freezing temperatures all night. The drain in the tube was clogged so the water wouldn’t drain while showering. The water pressure at the sink was poor, almost a trickle when washing hands/brushing teeth etc. I was in town only for a night so I could endure, but I would not return or recommend this location to anyone. It’s no disappointing because I’ve stayed at many nice doubletree hotels, but this is not one.