DoubleTree by Hilton Springfield

Great room. Good breakfast. Clean.

One elevator was shut down for repairs which only allowed one elevator for a 10 floor motel. Half the time we had to take the stairs to & from our room, because other floors were so busy using it or it was stalled on other floors. Climbing stairs with your luggage & items was not an easy task after the extreme heat, being my wife & I are over 65 yrs. old. I wish we'd have known this before we booked.

The reception was very enthusiastic and polite. Next time I come back I will definitely stay here.

So nice ..

Good place

Airport shuttle service is excellent! Room service from Houlihan’s was fantastic! Definitely recommend

We stayed the night to celebrate my younger sisters birthday everything about the stay was AMAZING! Very nice staff, welcoming atmosphere, the pool was awesome nice and cold. We definitely would return and I’ll be giving feedback to friends and family to stay! Thank you very the great stay!

Nice

I stayed from Friday until Monday and they did not clean my room once, even after mentioning it. They failed to handle issues with bedding. We had to keep contacting them instead of them just taking care of it. I didn’t feel valued as a paying patron.

Upon arrival three prostitutes literally working at the front door curb. A/c didn’t work in room. Asked for a discount on room was denied I will not stay or recommend this hotel to anyone. I was with bass pro shops BnC committee How embarrassing it was for our many clients

Nice amenities, staff and rooms.

Shower glass door wasn’t properly installed and fell on my wife

Cost did not reflect quality of room or property. Stains, dirt/dust, and extremely noisy area.

Staff was amazing! Accommodations stunning and so comfortable!

This could have been a better experience.

Staff is very helpful and friendly. Very clean with lots of amenities.

Easy to find. Parking available. Clean with the exception of several rooms being remodeled.0verall quiet. The piano playing Saturday night was wonderful. I loved how the calming music filled the air. Hot water for tea always available in the lobby. I would recommend.

Room not up to Hilton standards ,uncomfortable worn mattress. People living on the streets around the property. Waste of money

Beautiful hotel. Front desk was super friendly and gave us warm cookies! Houlihans was attached and their Mac n cheese was amazing!

Was only there for 1 night. Staff were informative and friendly. Attached restaurant was very convenient with great staff and good food for the family.