DoubleTree by Hilton Tulsa - Warren Place

Except for the unstable wifi and night table lamps not working properly, everything was great!

First off the wrong hotel was booked. I wanted Doubletree downtown Tulsa not Warren. When we arrived we directed to the parking garage. Our room was on the 5th floor so we went up to the 5th level after lugging our stuff to the elevator we discovered it was not working. So back to the truck and down to first level. Then off to our room. The room was fine however it did have an adjoining door to room next door. Did not like that, it’s creepy. Went to sleep about 8:30 only to be disturbed around 11pm by the people next door. It sounded as if they were staring in a porn movie and went on for about 4-5 hrs. Needless to say no sleep. I traveled to Tulsa to see my granddaughters cheer competition, which I actually missed the first one because the wrong hotel was booked. All in all the hotel booking was not great. The cheer competition was awesome!!!

The parking garage elevator was broken so you had to walk all the way up and down the ramp to get to your car, and it was snowing and 30 degrees outside. The front desk lady was rude when I asked her about the elevator to the parking garage. The refrigerator in my room was broken, paid extra to have it. Also the shower light would not come on. And they only gave us 1 roll of toilet paper. The room phone was also broken. The only somewhat redeeming quality this property had was its pool and hot tub, which was very nice. But was mostly occupied by children and preteens.

Thank you

Absolutely the worst stay! Not only did the hotel parking garage elevator not work, it cost $15. My husband and myself had to walk up and down 5 flights of stairs with all of our luggage multiple times. To make it worse the room next to us played loud music starting at midnight , finally at 3am we called the front to ask security to get involved. Unfortunately that did nothing as the music continued. We decided to check out since it was too loud to get any sleep. Even the night attendant was rude and not very helpful. He did say we would receive a full refund for the room and parking however when I asked could we get something in writing he got very rude with us. This hotel has gone down hill. We ended up checking out at 3:30am to drive 4 hours back to Dallas. So frustrated and the most unpleasant stay.

Everything was great

Very nice and professional hotel

Great breakfast, friendly staff and great bar

Best part was the pool it was our daughter’s 5th birthday and she loves to swim ! The pool was very warm so it was amazing!

This is a wonderful facility and the check in staff was amazing to deal with and made our stay memorable. We will definitely be repeat customers when back in the area. Top notch staff.

We came for an event the hotel has having. The event was amazing and the hotel was so accommodating. We can’t wait to stay here again !

Clean facility and friendly staff

The hotel was nice, our room was clean and the staff was great but the hot tub wasn’t working during our stay, we had issues with our TV not working and the ice maker on our floor was broken. The location was also great with lots of good restaurants near by.

ROOMS ARE NOT ADJOING

This was a wonderful nights stay, right next to the hospital where I was visiting a patient. Lovely comfy rooms. Shower was forceful, towels plentiful and clean. Carpets look a bit tired and the check in clerk forgot to offer me a cookie (awkward moment while I was waiting expectantly and he looking disturbed back at me). Restaurant staff were very gracious and welcoming. Definitely staying there again when I go back to Tulsa

Personnel from our company stay here monthly and quarterly for their meetings for 2-3 nights per trip. There were 5 of us staying here for 3 nights for meetings across the street at NGL Energy's Corp. Office. Three of us didn't have any bedding/Comforters on our beds so we stopped at the front desk to request this. I got to my room after dinner and there was a comforter piled on my bed that looked like it came off the streets. It a had huge "Pee Stain" about the size of a dinner plate, other stains, along with a blood stain on it. I took this back down to the front desk & said this is totally unacceptable and threw the dirty comforter on the floor behind their front desk. I said I am a Hilton Honors member, and I have pictures of this that I'll be sending to the Hilton's HQ. The desk person apologized and shortly after that, clean linen, not a proper comforter or cover, was delivered to my room. I have never experienced this in my 45 years of traveling, even from the lowest cost hotel/motels I've stayed at & I traveled the world internationally for 7 years. Lenny Altenburg

Nice lobby

The property was nice but there were several conventions that weekend so it was packed with kids. Couldn’t use the pool or hot tub as they were crowded. Kids and parents took over the halls and there were people hanging out everywhere at all hours. Was noisey

Nice hotel. Food options are limited except for breakfast but it has a bar.

Poorly maintained. In need of major overhaul.