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- Hotel in DoubleTree Resort by Hilton Grand Key - Key West
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DoubleTree Resort by Hilton Grand Key - Key West
Hotels
7.8
/10
Pleasant
911 reviews
What Guests Say About Their Stay
Benjamin
10.0
/ 10
Everyone was very nice and helpful. The shuttles to town and beach. The opportunity to rent bikes and etc. We did not like 1 of 2 of the elevators being down
Migdalia
10.0
/ 10
10/10 will absolutely stay here again! It’s literally a 5min ride to the airport and to get to all the attractions, such as Mallory Square and downtown is about a 10min Uber ride. The hotel has a beautiful and clean pool and hot tub, a tasty bar, great food, a convenient store, an area shuttle, an excursion concierge, and much more! The room was spacious, comfy, and clean (highly recommended getting a balcony!) Overall, my family and I had the most fun-filled and relaxing weekend here! Highly recommend!
Michelle
10.0
/ 10
The staff was very friendly. The hotel was very clean and the food was excellent.
In the Area
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3990 S. Roosevelt Blvd, Key West, Monroe County, Florida, United States, 33040
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Parking
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Available Room Types in DoubleTree Resort by Hilton Grand Key - Key West
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DoubleTree Resort by Hilton Grand Key - Key West Address: Map & Location
3990 S. Roosevelt Blvd, Key West, Monroe County, Florida, United States, 33040
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Location
Staying at DoubleTree Resort by Hilton Grand Key - Key West is a good choice when you are visiting Monroe County.
About DoubleTree Resort by Hilton Grand Key - Key West
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at DoubleTree Resort by Hilton Grand Key - Key West.
All facilities in DoubleTree Resort by Hilton Grand Key - Key West
Others
Things to Do
- Fitness center
- Health club
- Outdoor pool
- Children play area
Accessibilty
- Accessibility equipment
- Disabled access friendly
- Accessible parking
Sports and Recreations
- Tennis
- Fishing
- Golf
Transportation
- Airport transfer
- Parking with surcharge
General
- AC
- Swimming pool
In-room Facilities
- Hairdryer
- TV
Kids and Pets
- Babysitting with surcharge
Public Facilities
- Room service
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in DoubleTree Resort by Hilton Grand Key - Key West
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Non-Refundable $75.00 plus tax. Pets cannot be left in room unattended. Pet Waiver Required at check-in.
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Available rooms at DoubleTree Resort by Hilton Grand Key - Key West | 216 |
Number of floors in DoubleTree Resort by Hilton Grand Key - Key West | 4 |
Another facilities in DoubleTree Resort by Hilton Grand Key - Key West | Fitness center, Health club, Outdoor pool, Children play area, Accessibility equipment |
Frequently asked question in DoubleTree Resort by Hilton Grand Key - Key West
What are available facilities at DoubleTree Resort by Hilton Grand Key - Key West?
There are top facilites at DoubleTree Resort by Hilton Grand Key - Key West such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at DoubleTree Resort by Hilton Grand Key - Key West?
Check-in time at DoubleTree Resort by Hilton Grand Key - Key West is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of DoubleTree Resort by Hilton Grand Key - Key West?
DoubleTree Resort by Hilton Grand Key - Key West is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does DoubleTree Resort by Hilton Grand Key - Key West have?
DoubleTree Resort by Hilton Grand Key - Key West has 4 floors.
How many rooms are available at DoubleTree Resort by Hilton Grand Key - Key West?
DoubleTree Resort by Hilton Grand Key - Key West has 216 rooms in total.
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More Reviews from Other Guests in DoubleTree Resort by Hilton Grand Key - Key West
Other sources (911)
7.8
Pleasant
From 911 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
8.2
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Traveler Reviews DoubleTree Resort by Hilton Grand Key - Key West
Number of reviews per page
20
40
Top reviews
Yu-ling
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Found 2 bottles in the room.
SYED
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is not worth $261 per night. The rooms were just ordinary, the telephone in my room was not working and they couldn’t fix it. There was no option on the TV to connect my Netflix. However the hotel staff was very helpful and friendly. Definitely they should take out the resort from the name. This definitely not a resort
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The facility is in the process of being upgraded so the room we stayed in was already redone and very comfortable for a family of 4. However the bathroom tub was ok as it had paint marks and was a bit clogged. The staff came immediately to handle the bathroom.
Verified traveler
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Would have been nice to know they were doing renovations. We were on the 3rd floor and the rooms below us were being renovated (along with the rest of the property). Had to endure banging so loud that it sounded like they were in our rooms! Pool bar was closed, it too was under construction and had to walk around the mess just to get to the pool. Staff was super nice and you could tell they were frustrated as well.
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damaris
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Pool was great
ray
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Front counter staffs are not friendly or courteous. No bellman
Adan
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Check in was easy and staff very friendly. Didnt have any issues. There is some construction going on but was not a problem with me. Restaurant was good hamburger and coconut shirmp was good. I would not recommend bar, drinks tatsted watered down and they closed early. Pool was spacious but it was to warm.
Hashmat
Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There was trash in our trash can upon arrival and the room smelled absolutely terrible! I did not know that this place was pet friendly, and as a result, my son who is allergic to dogs, broke out in hives all over his body, and I had to rush him to the ER to get treatment. The front desk doesn’t seem to be worried about this.
That said, the front desk supervisor was friendly and the location is close to the airport.
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Brian
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent staff, and convenient ground transportation to Old Town Key West (straight to the Marina area at the north end of Duval).
Hotel is undergoing room renovations and patio construction (lots of contractors, noise, and poolside construction). The outdoor patio and poolside bar were not even open during our entire stay.
Charles
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No comment
George
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Wish I was told they were under construction!!!!
jason
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This property is in the middle construction. They are grinding tile around the pool throughout the day. Dust and debris are everywhere. Noise is incredibly loud and there’s no notice of this prior to checking in or booking. Hallways smell like paint. The outside bar was closed. The AC in the room was so loud we could barely sleep.
there was no AC in the hallways.
In our hallway, there were dogs, barking, and distinct smells of marijuana throughout the day.
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steven
Leisure Family
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was under construction. Had we known we would have never booked the stay
Rachel
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff is friendly but major renovation, leaky sink faucet, stained bath tub, outlets didn’t work, fire alarm testing, and power outage.
Joy Mae
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We liked on how friendly and helpful the staff are. But the hotel itself needs renovation. Otherwise, everything else is good!
Kenya
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property was under construction and I was unaware. I booked this trip as a quiet get away for my boyfriend and I and we were very upset at the noise and mess around the property. The bathroom and mirrors were a little dirty and our balcony overlooked a construction site. Constant noise inside and out. Plus, our tv didn’t work. We were very excited for our trip so I was upset that this was his surprise. The hotel staff were kind and checking in was easy. I understand that there was construction going on. It would’ve been nice to know before arriving.
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Darnell
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Construction was going on and we had no idea, The work crews was working all through day in and out elevators with equipment not to mention returning next morning 5:00am to hear what sounded like fire alarm turns out to be work crew backing trucks constantly to window..Smh
Vadim
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Hotels.com false advertised the room they sold to me. They took pictures from more expensive room (double room) and advertised it as Studio room. When I got to Hilton hotel the management could not do anything and said to contact Hotel.com, The hotel.com did not do anything to resolve issue. The hotel itselft condition old stinky and they are remodeling and creating dust during stay.
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Earl
Friends and Family
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Well the first room we got smelled of mold and the bathtub stopper would not work as well as the charger unit bed side and the construction noise. The second room wasn’t bad but the bathtub didn’t work as well as the charger station at the bed side. The rooms are old and need refurbishing. The pool and staff were great..
Wilbert
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The resort looked great online and in their pictures, when we arrived there was construction all over! The hotel assigned us two rooms directly underneath where construction was ha, my entire stay was hell, dust coming down from the room from all the construction, noise at 7 am, instead of enjoying a long getaway relaxing weekend, it was a mess! I paid too much fir this type of service, treatment and inconvenience! The manager didn’t care if we were uncomfortable! I would not recommend this hotel! Its been the worse experience I have had with any hotel I have stayed in! Nothing has beedone about this! I want my money back!!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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