DoubleTree Suites by Hilton Tucson Airport

We asked for a refund because the room was very dirty and had mold growing on the walls bathroom, bedroom and living room space. It was a bad experience and the room should be repaired before renting it out. I took pictures and I will make them available for management or corporate office. The room was 153

My AC does not work, we didn’t realize until we were undressed and in bed. Woke up in a sweat box. It was too late to switch rooms as we were already in bed and did not want to change clothes pack up and move rooms. The hotel should not rent rooms that are not ready to be rented. Especially knowing that Tucson Arizona is a hot place. Im sure the rooms that are functioning properly are great to stay in but my experience was warm and disappointing to say the least.

The air conditioning didn’t work. I checked into my room, changed and immediately left to go out. When I got back late in the evening, it was way too late to pack up my stuff and request a new room. How the hell do you not have functional air conditioning in Arizona?! Absolutely ridiculous.

Couldnt sleep with flickering wall sconces in bedroom, room was warm and muggy, bugs on the bathroom floor, water leaked from toilet onto the floor which we couldnt avoid since the bathroom is closet sized, carpet needed vacuuming. Couch was threadbare. We left and went to another hotel.

a/c and TVs didn't work changed room and a/c still not good

The service at this place was great. The air conditioning in our first assigned room wasn't quite working well so they were quick to switch us to a new room. They also gave us a couple of fans since there was some humidity in the weather which made their older evaporator cooling system less effective. The beds were comfortable and the food at the restaurant was good. It is also an 8 minute walk to Tucson International airport which is also great.

Easy in and out stay for the Airport. 3 Min away, Nice pool.

The AC did not seem to be working properly as it was extremely hot in the room. Had a hard time sleeping in the heat. Besides this the room was ok. Looked a little on the older side.

Awesome!

Everything was great! Clean, spacious room, no disturbances. The Finnegan’s Pub next door was very convenient.

It was super hot in the rooms had to add 3 different fans to keep cool, should really mention that problem

The room was hot AC was not working was transferred to another room Hotel is outdated

There was little air conditioning in the hotel and the first room we were given smelled like cigarettes

It was a great ,

Great that it’s near the airport but not many places to walk to for dinner

Our third stay at this site. Very convenient location for those flying in late.

We came in after a long drive and in our first room the couch and chair were dirty and the internet didn’t work. So they were kind enough to switch us to another room (not as spacious as what I paid for) and the beds were smaller, which doesn’t work when the men in my family are 6’4. We stayed a week and by the middle of the week, mildew can be seen in the bathroom around the vent. There was a hole in the door that goes to the bedroom, spider webs in the corner by the window and the tv only had 30 channels all of them came on fuzzy. The only channel that was clear the whole week was HGTV. This hotel needs some upgrades and serious TLC. The staff was very friendly and helpful. They have great employees.

The photos are misleading. This hotel is in need of maintenance. I was there a week. One elevator was out of order the whole time. The pool water was green the first two days before it was drained and cleaned. The bathroom door wouldn’t close all the way. Continental breakfast was over $10 and the coffee, which was only available in the early morning hours, was terrible. The staff were all super-friendly. All in all, I will not stay here again even if it costs double elsewhere.

The staff was exceptional, from Ashlyn to the bellman/shuttle driver. Every employee I met contributed to a more enjoyable stay. The breakfast and complimentary cookies were delicious.

The air condition was off all night. It was a nightmare, they told us they couldn’t do anything but bringing us a fan to the room. Never going back.very bad experience