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Eldorado Hotel & Spa
Hotels
8.6
/10
Very Good
922 reviews
What Guests Say About Their Stay
Jennifer
10.0
/ 10
I have always wanted to stay at the Eldorado and it lived up to the anticipation. At check in, 2 employees were busy having a personal conversation, so I did have to wait a little to check in. But after that, everything was smooth. Valet employees were top notch, helpful and fast. The room matches the photos and were large. Bed and pillows were comfortable. The added bonus!?!? Valet was included in my reservation. Would definitely stay here again. Oh and if you go, don't miss out on a meal at Tia Sophia's. Yum.
Nancy
10.0
/ 10
The location was perfect. Everything was, for the most part, within easy walking distance. Loved the balcony in the room. We would stay there again.
Mirna
10.0
/ 10
Pool opens at 7 am until 10 pm ! It is downtown you can walk to shop an eat or dine in. Excellent staff from valet to front desk and housekeeping! We will be back!
In the Area
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309 W San Francisco Street, Santa Fe County, New Mexico, United States, 87501
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Eldorado Hotel & Spa
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Per room per night (excl. taxes & fees)
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Eldorado Hotel & Spa Address: Map & Location
309 W San Francisco Street, Santa Fe County, New Mexico, United States, 87501
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Location
Staying at Eldorado Hotel & Spa is a good choice when you are visiting Santa Fe County.
About Eldorado Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Eldorado Hotel & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Eldorado Hotel & Spa.
All facilities in Eldorado Hotel & Spa
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Sauna
- Pool cabanas (surcharge)
- Pool sun loungers
General
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Eldorado Hotel & Spa
Important Note
- Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
- Covered self parking fee: USD 25.00 per night (in/out privileges)
- Covered valet parking fee: USD 25 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 35 per accommodation, per night
- Concierge service
- Faxes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Newspaper
- Parking
- Pool access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Eldorado Hotel & Spa | 219 |
Number of floors in Eldorado Hotel & Spa | 5 |
Another facilities in Eldorado Hotel & Spa | Laundry service, Newspaper in lobby, Tours, Multilingual staff, Wedding service |
Frequently asked question in Eldorado Hotel & Spa
What are available facilities at Eldorado Hotel & Spa?
There are top facilites at Eldorado Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Eldorado Hotel & Spa?
Check-in time at Eldorado Hotel & Spa is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Eldorado Hotel & Spa provide breakfast?
Yes, Eldorado Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Eldorado Hotel & Spa?
Eldorado Hotel & Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Eldorado Hotel & Spa have?
Eldorado Hotel & Spa has 5 floors.
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More Reviews from Other Guests in Eldorado Hotel & Spa
Other sources (922)
8.6
Very Good
From 922 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
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Traveler Reviews Eldorado Hotel & Spa
Number of reviews per page
20
40
Top reviews
Jennifer
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I have always wanted to stay at the Eldorado and it lived up to the anticipation. At check in, 2 employees were busy having a personal conversation, so I did have to wait a little to check in. But after that, everything was smooth. Valet employees were top notch, helpful and fast. The room matches the photos and were large. Bed and pillows were comfortable. The added bonus!?!? Valet was included in my reservation. Would definitely stay here again. Oh and if you go, don't miss out on a meal at Tia Sophia's. Yum.
Read More
Carri
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Had bugs in the room, several felt like it was brushed off. Did get a different room that I had to ask for but went from a double as I was traveling with a friend to a King bed . Had to haul all luggage back downstairs to ask for a room with two beds as I had originally booked. The hot tub was always cold, not enough staff to get things opened like bar, cafe, etc. location s good.
Read More
Raul
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great new look! Looking forward to going back soon
JeanPaul
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice stay for the price. Very close to downtown Santa Fe with shopping and dining options. The pool was smaller than expected. Very friendly staff and the decor provided a comforting Southwest feel.
Rachel
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No thank you
Nancy
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The location was perfect. Everything was, for the most part, within easy walking distance. Loved the balcony in the room. We would stay there again.
Mirna
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pool opens at 7 am until 10 pm ! It is downtown you can walk to shop an eat or dine in. Excellent staff from valet to front desk and housekeeping! We will be back!
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We went to Sante Fe for a birthday weekend and stayed at the Eldorado. We enjoyed our stay and the staff were friendly and hospitable. We would have like to enjoy the pool, however there was inclement weather. The hotel is clean and beautiful.
Susan J
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Customer service was great. Lovely decor in the common areas.
Bed should be moved so that the AC doesn't blow on the bed.
Sarah
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Spa was wonderful. Bathroom was in need of repair. Front desk staff seemed annoyed to be working. Location was amazing! Beds super comfy. House keeping staff were the best with guest interaction. They were always cheerful and helpful. Pool amazing.
Sarah
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and spacious
Janelle
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always a pleasant stay at the El Dorado! My family loves the pool and the convenience to downtown. Their rooms are always clean and comfortable.
Kyra
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room, friendly staff
nick
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It’s a really nice hotel too bad we weren’t able to spend much time there. Staff and vallet guys were amazing. Wouldn’t think twice about staying there. Definitely wouldn’t stay anywhere else in Santa Fe.
Sarah
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loved this property, close to everything, easy walk from Roadrunner train station, very friendly staff, and my kids loved the pool
Leslie
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great quick stay
Leslie
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This is a gorgeous property, right in the middle of everything, convenient to everything- helpful, friendly staff
Michael
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The entire staff (especially Maria and Art at the front desk, Vernon and staff at Valet, the Pool staff, and the Agave Restaurant staff) were totally out to help and make our stay pleasant. So much improvement over the poor staff at the Drury!
Our only regret is that everything in Santa Fe closes up and they roll up the streets at 4:00 p.m. What a shock!
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Russell Andrew
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was great about the property, staff and amenities. The only issue was the reroutes with the roadwork in the area. I know the hotel has no control over that but trying to find the parking was a challenge as a result. Maybe better signage?
Leah
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I’m wayyy picky about hotels, so please believe me when I say: this place is SO GOOD.
From start to finish, the service was a solid 10/10. Every staff member - from valet to front desk to poolside waitstaff - was incredibly kind, professional, and accommodating. I especially loved that I could text the front desk with questions or requests; it made everything feel seamless and easy.
If you’re someone who likes to tip for great service (like I do), definitely come prepared with a little extra cash - the level of care here absolutely deserves it.
Our room was cozy, cute, and spotlessly clean, with super comfortable beds that made it easy to relax. It was on the smaller side but I knew that was the case when I booked the room.
We didn’t make it to the restaurants because we spent most of our time at the pool - it was that nice. The loungers were actually comfortable (rare find), atmosphere was relaxing, and food from the pool menu was delicious. Once again, the service out there was outstanding.
This hotel just gets it right. I’m already looking forward to going back (and hopefully getting a chance to check out the spa)!
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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