Embassy Suites by Hilton Charleston Historic District

The location is amazing. The guy at the front desk was very nice as was the gentleman at the bar during the evening reception. The valet are a problem. I asked for my car and bell service. I was dismissed by the first guy i found. He had cars ro move he said. No kidding my guy. I had my car driven across the street (about 100 yards away) by another guy i was able to wrangle after watching some very unnecessary and uncomfortablely close calls as other guests had their cars parked and retrieved. They cut one another off randomly for reasons i find unclear. 1 i had to get a cart, load it, and other guests were kind enough to open the door for me. I should have asked for my 20 back to give to them instead. The rooms are spacious, but the decor would have seemed dated in 1997, which could be charming if it were in any way maintained. It looks to be pieces donated by Motel Six's in the area when they remodeled circa early 2000's.its cheap and very battered and worn. The carpet in the doorway is literally unraveled to where i can see the concrete beneath. Any and all repairs seem to be made by people that only have access to a caulking gun and some sheet rock mud that pulls double duty on holes in the tub and cracked bathroom tiles. The room was cold, which lobby was very humid and and every bit of 85.i would feel ripped off paying a quarter of what i am. You cant beat the location, but stay somewhere else and call an uber. Or walk. Charleston is beautiful.

Great location! Excellent service. The reception and breakfast were wonderful. The carpets could use some updating but overall highly recommended.

The property is located in a convenient location. BESIDES THAT my experience was awful. Was laying down in the bed and felt something crawling on my face. I thought is was a knat but to my surprise it was a FREAKING ROACH!!! I reported and they said they will have maintenance check it out. Like reallly, you eed to send them up there to spray. I even showd them a picture of the roach. So my stay was not comfortable after that experience. Tried adding a photo of the roach but it wont let me. Very interesting...

Good location, nice staff but hotel is very dated and smelled like mold in the room.

The room was very old and outdated, run down, and creepy

Nothing

The staff was impeccable! Happy Hour was a fun experience each night. And the hotel’s proximity to the historic district was great for walking.

Property history and location was great. Had a wonderful stay but the carpet is getting a little worn and could be replaced. Overall very clean though.

Good breakfast.

This is a very comfortable place if you want a two room suite so one person can get up earlier than the other. The breakfast service is very convenient and the omelette cook makes wonderful omelettes. For the first few days, they close the outdoor patio because of construction in the driveway. It’s nice to be able to eat outside. The pool and the area around the pool are pleasant.

The location is convenient and is the site of the old Citadel Military College. The building has been beautifully restored and maintained. Staff was courteous and knowledgeable.

We are so grateful we stayed at Embassy suites. The room was spacious - highly recommend getting one with a window. It’s conveniently located in the middle of everything. The Charleston Museum is a block away, the farmers market and any free concerts or festivals are in its backyard. A lot of the local shops (independent bookstore, record store to name a couple that we checked out) a couple of blocks away. All of the other main sights/attractions are a 10-15minute walk. The hotels breakfast is such a value. Fresh fruits, made to order omelets(or eggs cooked to order), coffee, juice, all the sides or extras you could want. They have an evening reception with light snacks and 2 alcoholic beverages between 5-7. We only made it to that once and it was a welcomed perk. All the staff, extremely pleasant and helpful - when we checked out we had one last thing to do and the front desk offered to hold our bags for us! The man who made the omelets made sure he understood your order and was a master of that grill. Just be aware parking can be an issue. They have valet parking for $48/night but if it’s full you’re left to figure out a solution on your own. Luckily it became open for us and we just left the car there the entire stay since the weather was beautiful and we were able to walk. We would definitely stay here again on another trip to Charleston.

Fantastic staff. One of the elevators was not working.

Love the historic background of the hotel. The staff were friendly and helpful. The reception area was great. They offered free snacks and drinks for happy hour and a full breakfast. The rooms need a refresh

Amazing

Love this place but needs a little refurbishment.

Excellent customer service. Elevators didn’t feel stable. Interior needed updating.

We ended up checking out early due to our disappointment in the property. The rooms were small (especially for an Embassy Suites) and not very clean. The staff was understanding and shared they are over due for renovations. It's the staff that got them an extra star. We do not recommend this property

Though the property needs upgrading, the staff were extremely helpful and friendly.

Fantastic view of Marion Square and Charleston’s historic skyline! Quiet, large, well-appointed room had everything we needed for a 5 night stay. The historic hotel has a wonderful, airy atrium and design. There is a free full breakfast on the 1st floor to conveniently start your day. Finally, you cannot find a better location than this Embassy Suites in the historic district of Charleston. You’re able to walk or Lyft/Uber to many of the finest and most charming restaurants, shops, museums, historical cemeteries, churches, neighborhoods, and gardens from this hotel. Highly recommend. Great value.