Embassy Suites by Hilton Northwest Arkansas

Great location and everything you need is easy to get to. We will stay here, again!

Great

Clean properly and great staff.

Went to Walmart AMP, this is so convenient

Room and service was great. It was a holiday weekend and so the breakfast buffet was too crowded, not enough food or help. Other than that it was a great stay!

I have stayed in many Embassy suites before and this one was disappointing. The lobby and breakfast area are both a little out dated but overall looks nice. The room was also outdated, but my biggest concern was my room deadbolt did not lock properly, the bath tub did not drain (filled with yellow water from the pipe when showering), and the AC did not cool our room down below 74 and ran all night. Overall it was disappointing. It is however a very convenient location if you are attending a concert at The Amp venue.

It was disappointing having to wait close to 2 hours for our room to be ready, it delayed our plans. I believe we are entitled for a partial refund due to the inconvenience

Great customer service!!

Friendly staff and lots of restaurants surrounding the hitel. The Walmart AMP Ampitheater was literally next door! What a bonus!

Our entire stay was perfect! From the courtesy of the staf, the free drinks at Happy Hour, to the freshly made to order omelets, we were very pleased. Our air was not working when we returned at almost midnight from a concert. They promptly sent someone to work on it then when he could not repair it, we were moved to a new room. Spacious accommodations were a plus.

We were there for a concert at the amp. It was very convenient we just basically walked across the street for the concert. The staff was very friendly, and the room at the rest of the hotel were in great condition. The breakfast was great. Note that the hotel charges for parking.

Very nice Hotel all around except and with all due respect, the HVAC “programming” was very bad. Only 3 hours per day would it allow cooler than 74 degrees in my room. That makes for miserable nights

The rooms are too hot

It was great our room had issues but they got us right into another room that was good so quickly we had a leak they had to fix.

Beautiful property with convenient location and excellent parking. The breakfast experience was not great...not enough seating, food, plates, etc. to accommodate the number of people staying at the hotel...logistical nightmare.

The staff was very friendly and the room was clean and bed was very comfortable.

Waited 1.5 hrs after check in for room to be cleaned, was offered a free appetizer (if I chose to patron the restaurant)...& I had to request an hour late checkout, it wasn't offered to make up for my missed time in the room. Moved the couch & lounge chair & the carpet was dirty underneath. I went to ask for extra blankets but the poor front desk staff was alone & already had a list of stuff she needed for other guests but couldn't make it to the basement to get... she did deliver them several hours later (after 1:30am) with an apology. I was hoping breakfast would redeem the trip... it didn't... long lines waiting for food & even clean plates... food was bland, kids weren't impressed.

Easy checkin

Love the Embassy so much. It’s always a great experience for me and my family. Lots of

We try to stay at Embassy Suites whenever we find ourselves in NWA. It is in the center of everything and the people are incredibly welcoming.