Extended Stay America Select Suites Fayetteville Owen Dr

It was nice to stay on this place

I never even stayed because they over book and did not even have a room for me . So I want my money back. Secondly the manager was very unprofessional, rude and extremely unhelpful. Honestly, hotels shouldn’t even have them as a listing on their website. Hotel.com customer still has not resolved the issue. Me and my family couldn’t find another hotel so we had to sleep in the rental car we got from the airport at a save spot at a local gas station. This was the worse experience ever

I had problems getting a clean room the First room asigned the bed was not made, the second room the trash was not remover and the 3 room was clean but the carpet was dirty. At around 10:45pm two ladies had a door key to my room and open the door of my room and started to scream and saying that I was in their room. I told them to go to the Office and report it. The Two ladies them left the property.

The area was spot on The place was not up to par It needs repairs

Dom was awesome and helped me with the best room available! Thanks D!

Hitel did not look like pictures at all. Room was not up to standards. Tubs had stains, kitchen nasty, lights barley work,water wouldnt get hot. Bad area,door locks wouldnt work had to switch rooms

Beat up broke down room—someone stole the microwave out of it, the fridge & feeezer were badly dented, they’d included towels for one person despite the booking being for three adults w/pets, and after opening the room initially the keys NEVER worked over a three day stay no matter how many times I went to the front desk to get new keys. Won’t repeat.

Good place

Conveniently located but has bugs of all kinds 😭

This was the worst hotel I’ve ever stayed at. Room had roaches and the toilet was leaky. There was also not enough towels and wash-cloths. Definitely was not worth the money.

I was upset that Expedia would even offer such a place. I felt my money was wasted. 1) saw cockroaches in the room, 2) saw mold in the bathroom ceiling, 3) had booked king size but got queen size bed, 4) no coffee maker, 5) dirt and sand everywhere on carpet and other floor (and it got onto the bed), 6) broken shower, 7) slippery bathtub, 8) broken shelf, 9) broken light, 10) poor lighting, 11) microwave door not opening properly, 12) gave two washcloths and two bath towels and no hand towels. All in all, an awful room and will never stay here again. And if Expedia keeps offering such places, I won’t trust Expedia in the future.

The staff was friendly enough, the room was absolutely disgusting dirty!! They moved me to another room that one was just as bad! The whole hotel was filthy filthy filthy

The property was dirty,the room had a bad pet smell and the Tv didn’t work.The complimentary breakfast wasn’t a breakfast.As in the work staff they were very nice and helpful.

Went to check in and nobody was there

Without question staying at this dump of a hotel is by far one of the absolute worst experiences that I've ever had iny life. I'm not sure what was worse part of this gawd awful experience... the tragic conditions of the accomodations provided or the disgustingly terrible "customer service"(if you dare call it that) that I received by the insanely unprofessionals staff members that somehow managed to carry "management" titles. Carry part is the regular staff were incredibly pleasant well all but one, but those jokes carrying management titles made an already terrible stay even worse

Nasty room and horrible experience.

Hotel needs serious make over. The carpet was super dirty and needs replacing. All the rooms smell like cigarette smoke. The top bed sheets didn't look to clean. The lighting sucks. The bathroom counter had stains on them. All of the furniture was old and chipped. The key cards barely worked. To much money for bad quality hotel.

Bad service

Customer service was great and the room was very clean

I have never stayed at such a dump in my life! The grounds were filthy as well as the stairs, walkways. The room had filth all over the walls in the kitchen. The remote didn’t work, and I went to desk and they gave me the wrong remote and I finally got one that worked on the 3rd try. No maid service unless you asked for it which I was not told..