Extended Stay America Suites Syracuse Dewitt

Love the staff and the property especially Shari ❤️

It was okay. The staff was nice and respectful smiled. The area was okay. I only had an issue with the bathroom cloth curtains shower head huge water all over floor. Toilet kept filling also. And I found someone else sick under the bed 😔 not cool. Fridge was very clean though. I never found the included breakfast. Vending machine a little pricy but also a plus for having the laundry near by in building. Overall good.

Very limited bathroom supplies had to buy my own toilet paper. Breakfast was a muffin and coffee. Had a mini kitchen with no appliances. The hallway smelled like marijuana. Dogs barking in middle of the night coming from next the room. Walls are thin so you can hear other guest. No shower pressure.

The parking lot is dangerously icy. I don't think it was plowed after the last snow storm. It is hard to navigate without falling down. The automatic doors do not work--that makes it difficult for mobility-impaired folks to even get into the building. The interior of the property seems clean, overall. Our room is clean, but the kitchenette is very rundown looking. A desk lamp would be nice. You either have overly-bright lights or none. Hard to work at the desk area. The hallways reeked of weed--and it got worse as it got later into the evening. There are dirty towels & trash outside a room near ours. It seems as if the standards here are not very high. Definitely a lot of better properties in the area.

Like every thing

When I looked up this place it had good ratings, and I was in a pinch, so I booked last minute. The entire place was filthy and smelled like it decided to be non smoking about 15 minutes ago. The carpets were sticky, the linens were sus and terrible quality, there was a dirty hand print in the shower, and the toilet seat was peeling and stained with urine and smelled like a New Jersey turnpike portojohn. Would not recommend ever at all to anyone even if they were desperate. Sleep in your car.

The place is ok but the so called breakfast was laughable. Only cupcakes/muffins, tea and coffee with sugar loaded creamer. No milk, juice or fruits!

There was used towels in the bathroom behind the door still. Its very clear housekeeping does not care here 0ur table wasnt even wiped off. Whole place smells like weed You can't go down steps bc people are chilling in the hall ways smkn like it's high school. Not a safe place at all

Great stay 💯

Floor in room had not been mopped from the last customer. There was sticky spots by the bed

Todo bien

I was put into a room that wasn’t clean and remote didn’t work but the staff is friendly. Over all the hotel needs maintenance repairs and updates.

We did not feel safe at the facility. In addition the room was dirty, bed had hairs in it and the room smelled horrible. We left within 5 min and stayed at another hotel. Unfortunately, I had to pay for both locations but our safety was worth it.

Check in was fast and it’s a clean property

I picked an extended stay hotel even thomi was only staying one night so I could have the pleasure of cooking for myself while on the road. One look at the very dirty kitchen, including burnt on food on the burner, and it was takeout instead for me. I also passed on the shower because of the grime and buildup in the tub

Dirty.breakfast is only. Muffins and granola bars. Stove didnt even work

The staff at this property are great!! They go beyond the call of duty to accommodate our wishes. The amenities and environment makes our stay feel like "home away from home". I would definitely recommend this property to anyone looking for a safe and friendly stay.

Not what it used to be.

The lobby reeked of weed. Our room was disgusting. We checked into our room and noticed tonnes of flies and uncleaniness - fridge had something on the door, walls had pasta sauce (we hope), toilet unclean, smudge marks on brass lamp switch plate, mop streaks on the the floor, animal hairs along the bottom of the walls. When we checked the beds for bed bugs, one mattress had only one sheet and the other had a zippered casing and a sheet. So that made me worried. Thankfully no bed bugs, but there were tonnes of random hairs within the blankets/pillows. The worst was there was animal feces under one of the beds! Also when we inspected further there was dried urine spots all over the room and then i realized that some markings on the floor were most likely dried up feces that didn't come off during mopping. Tried to give us another room, which to be honest looked a million times better! But there was no way we were going to stay with this establishment. Thankfully we selected pay at the hotel option so we received a full refund and left. I cannot understand how a room could even get into the kind of shape it was in.

The last at the front desk was very rude. I asked her to fix my room key but she was too busy on her phone on the break room and when getting up said Oh my God. Like I was a problem. Anytime going to the front desk she was never there, always in breakroom