Grand Palms Resort

Overall this resort is an excellent place to stay. We had a slight issue but the staff & management were very apologetic and provided new accommodations as well as compensation. I have been vacationing at Myrtle Beach for years and I can honestly say this is in my top 3 of places I’ve stayed.

Room wasn't refilled with towels daily. Front desk wouldn't answer the phone or call back after leaving a message. Front desk was very polite but not informative at all about how the time share process works at this resort. Room was very nice and modern BUT bed was very creaky sounding and not comfortable after night 3. Night security guard was more helpful than the front desk.

The day would’ve been much better if the two pools were not across the street from each other. It’s inconvenient to have to go back-and-forth between the two pool areas.

We thought this was a nice place to stay but after we left we found out it might not be. They make you speak to someone after checking in and get you reduced tickets to sit through a 90 minute timeshare presentation. However, that 90 minutes turns into 3 hours. They charge the wrong amount upon check in and then mess with your account after checking out. There was a grill on the balcony above us that kept dropping hot ash down onto the patio outside our door so we couldn’t use the patio if anyone was grilling above us. They will tell you it takes a few days to get your security deposit back but then say it could take weeks. If I had known all of this before booking I would have went some place else.

pool was great for kids and also the area feels safer and good if you have a car to move around

Wonderful Resort for Families! This resort was beautiful and very clean. The location was perfect—just a short walk to the beach and close to restaurants. We loved that there were both indoor and outdoor pools, and the free ice on the property was a nice bonus! The staff truly made our stay even better. Everyone was friendly and helpful—especially Bianca at the front desk. She was absolutely amazing! The only downside was the pull-out couch, which wasn’t very sturdy and could definitely use an upgrade. To be fair, we didn’t report it during our stay, so the staff wasn’t aware. Overall, it was a fantastic spot for our family reunion weekend. Lots to do for kids and a great place to relax. We will definitely be back! ⸻ Let me know if you want a shorter or more casual version too!

It was fine. I had some business in Myrtle, and the facility worked just fine.

The service was just okay nothing special for the price. Room floors were INCREDIBLY dirty and ruined our socks. The location is oddly located and not very uber/lyft friendly. I visited the indoor pool and arcade and both were very outdated. Overall just okay not the worst but not worth the price.

Great place to stay

Family friendly.

The activities staff was absolutely amazingly. My daughter had a wonderful time with the activities offered. The room was very nice.

Very good place to stay. It is an apartment and gives you more comforts than a normal hotel.

The property was very nice and clean.The beds were extremely comfortable. The two bedroom and 2 bathroom villa that we stayed in was great for my family. I would definitely stay there again when we visit Myrtle Beach.

The room was clean but felt a little dated.

Walls thin pool crowded

I loved that they included all the necessities so you (depending on how long you were staying) didn’t really need to buy anything, like dish soap or pods, toilet paper, etc. The outdoor pool was really nice but me and my family did wish it was deeper. It only goes up to 4”6 for whatever reason. The indoor pool goes up to 6” but it’s a bit run down. They haven’t renovated it yet. It’s a very short drive to the beach and some shopping and dining areas which is nice, though I do wish it was walkable as well. The staff was hit or miss. Some were very very sweet however, if you’re new to that hotel they will try to get you to buy a timeshare. When I declined they got pretty aggressive trying to get me to say yes, it was kind of uncomfortable. Though I did get heavily discounted Ripley’s aquarium tickets out of it so it wasn’t all bad. Just be strong and don’t fall for it. Other than that me and my family loved the stay! Oh! I forgot to mention the back area! Where we stayed we got a small balcony overlooking the pond behind us. It was so pretty and relaxing. Had all kinds of animals like ducks, geese, turtles, even some kind of tall skinny white bird (I think an ibis maybe?). Was very nice.

Our unit 209- A1 was very nice and we enjoyed our time spent there but did notice that there were no blankets in the closet if needed for anyone using the couch [ pull out bed] to sleep on. Upon arriving we drove right past the registration building, drove around confused looking, due to no clear signage, asked directions from the shuttle driver who told us it's all the way out front :(---which way was that ????persistence got us to the right place, but better directions/ signs would be a big help, unless you know where you are going, it's confusing, other people in the check in line had the same opinion

I think this place is beautiful at Check in but is the complete opposite of what the photos display. The indoor pool was not blue it was more on the greenish side.. the kids area was a joke, with the equipment out of date and unmanaged. There was a huge screw sticking out one of the sprayers. Our room had roaches, the balcony had a screw sticking out of where it was bolted to the wall on the right when you stepped out. Trash all below us on the grass. The kitchen was closed in the main pool area. The security shack to the community in the back by the pool was unattended. The trees we parked under left a residue on our vehicles. Our fridge wasn’t working when we arrived, someone came to fix it. Overall we stayed because we paid and had to, but we will NEVER go back.

We had a wonderful stay here! The kitchen is very well equipped but that doesn’t leave space for groceries in the cabinets. We had a tote we used and it was fine. The beds are super comfortable and the unit is very spacious. We had a unit that overlooked a pond with ducks, geese, turtles and swans. The pools were awesome! My little one loved the kiddie pool and the lazy river. The main pool is also so nice and warm! It’s centrally located and Myrtle beach is a quick drive. The shuttle to surfside beach was great! We would absolutely stay here again!

I didn’t like that nothing opens (gym, guest services…etc) until 7am. I’m an early riser and wanted to use the gym, pool etc early so I could start my day. The room was very nice and comfortable. Checking in and out was very easy.