Hampton Inn and Suites Des Moines Downtown

Pool was out of order but staff gave key to building next door to use thier pool.

It is good value for the price. Rooms are dark and lacks good lighting. Only a few lamps. No ceiling lights at all. Room is cleaned only every other day, includes changing of towels.that is a big surprise! Definitely no room service- u have to go down to lobby to get shower caps or anything you need. Staff is very helpful and friendly. View of river is beautiful. Parking on the street is available and cheap.

Gunshots

Could use better signage. If the flag is not flying, hard to distinguish from adjoining hotel. (Residence Inn)

Very clean

Had to have

We stayed here on a busy weekend. When we arrived, we waited for several minutes to be checked in since there was no one at the desk. There was only one hotel representative for check in despite how busy it was that weekend. We were switched to a room with double beds with a handicap accessible bathroom which had a walk in shower without a longer shower curtain. Water was everywhere with each shower and had to use bath towel to mop the floor with each shower. Bathroom fan was not working which appeared to be causing mold to grow on the walls inside the bathroom over time. Pool was closed for repairs on our third night there so we had to go to the sister property next door to use their pool. We did inform the hotel staff about the bathroom issue. The best they could do was provide us with more towel since we couldn't switch rooms as they were sold out. The tables in the dining area could be cleaned throughout the breakfast hours as they were sticky with syrup, etc. Overall the hotel was clean and quiet despite how many people were staying there. Parking was convenient.

Very easy to get to from the interstate. The river walk is right out the front door. It was a quick walk to many awesome restaurants and the kids science museum.

the property was convenient, clean, staff was friendly and accommodating. easy walk to many restaurants.

The hotel was nice. We had 2 issues. The breakfast supply did not keep up with demand. They also didn't do a good job of cleaning tables after people were done. Our biggest issue was the parking. Hotel.com said parking was available. If it said the price ($20/night) I missed it. This reminds me of resort fees (bait and switch). I want to know what its going to cost me before i book. I understand taxes, but I'm not sure i would stay here again because of it. Let me know up-front!!!

Enjoy how close it is for Iowa Cubs’ games. Disappointed that hot tub was broken but pool was wonderful - very comfortable temperature. Breakfast was good.

Beautiful, clean hotel in a lovely part of downtown. Right by the river with a parking garage.

Great location! Very convenient clean hotel

Great property and convenient location.

I called two days before my reservation to cancel and they refuse they cancel

We

Hotel was very dirty. Staff was not very friendly. Hotel is very old. Breakfast was horrible. Fruit was old. Not happy at all.

It was a great location for our trip Friday night Cubs game Saturday farmers market downtown everything was in walking distance was a nice weekend

Clean, quiet, friendly. Great location. Would stay here again.

We booked for handicap access the toilet was way to short to be ADA compliant I had to physically lift my husband off of it! Air flow to the bed sleeping area was horrible maybe a small ceiling fan in that area would help. Balcony was covered in cobwebs and live spiders. Room was very clean just a few little adjustments would help