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Hilo Hawaiian Hotel, Trademark Collection by Wyndham
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Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Hotels
8.2
/10
Very Good
1,098 reviews
What Guests Say About Their Stay
sarah
10.0
/ 10
Lovely property in a wonderful location overlooking the bay of the pretty town of Hilo. One call walk out of the hotel and stroll around the beautiful park and the waterfront. Front office staff were very helpful and friendly. Great to have free parking.
Sandra
10.0
/ 10
When i checked in the girl said your room is right around corner and pointed. When i went right around the corner there was a staircase leading to the 2nd floor. We are in our mid/ late 60s we had 2 bags that weighed close to 50 pounds. We looked around for elevator which was across lobby in opposite direction. Got on elevator but elevators dont go to 2nd floor. I went back to the girl at desk and asked how im supposed to get luggage up the stairs and she said you can carry them. Then she said we have a bell boy that can take them. She made a comment to the other girl that i can walk up stairs. Yes i can walk up stairs but not with 50 pound luggage plus a carry on!!! All she had to say when i was checking in, was room is up the stairs with no elevator access. Will you need help with my bags. Either she was new or having a bad day but she made our arrival very upsetting.
Everything else was absolutely wonderful. We had a ocean view room which was amazing.
JODY
10.0
/ 10
We loved it here. No sandy beach but that's Hilo. We were only there for two days which e perfect to s all we wanted to.
In the Area
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71 Banyan Dr, Hawaii County, Hawaii, United States, 96720
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
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Available Room Types in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
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What's around Hilo Hawaiian Hotel, Trademark Collection by Wyndham
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71 Banyan Dr, Hawaii County, Hawaii, United States, 96720
Discover More About Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Location
Staying at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a good choice when you are visiting Hawaii County.
About Hilo Hawaiian Hotel, Trademark Collection by Wyndham
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hilo Hawaiian Hotel, Trademark Collection by Wyndham exclusively for you.
With all facilities offered, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is the right place to stay.
All facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
General
- Smoking area
- Banquet
- Parking
- Terrace
Hotel Services
- Laundry service
- 24-hour Receptionist
- Concierge
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Things to Do
- Outdoor pool
- Garden
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Bar
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Important Note
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 30 per accommodation, per night
- Additional inclusions
- Fitness center access
- In-room coffee
- Newspaper
- Phone calls
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - GE-189-318-3488-01
- This property accepts credit cards; cash is not accepted
- This property uses solar energy, plus a grey water recycling system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Hilo Hawaiian Hotel, Trademark Collection by Wyndham | 286 |
Number of floors in Hilo Hawaiian Hotel, Trademark Collection by Wyndham | 8 |
Another facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham | Others, Coffee shop, Safety deposit box, Smoking area, Banquet |
Frequently asked question in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
What are available facilities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
There are top facilites at Hilo Hawaiian Hotel, Trademark Collection by Wyndham such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
The standard check-in time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Other sources (1,098)
8.2
Very Good
From 1,098 reviews
Cleanliness
8.0
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Number of reviews per page
20
40
Top reviews
huiling
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Good ocean view
Sheri
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I told front desk at check in I was disab to ed with a cardiac condition and she put on the 2nd floor on z dirty shabby room with only stair access, no king bed as advertised as bed advertised and old linens with holes in carpet. Awful.
Jasmine
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice stay! Clean, and staff was very nice! Beautiful views too
Dalbert
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We’ll be returning soon! Amazing get a way and truly enjoyed our view!
David
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location. Fantastic staff
Bret
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice view, old run down hotel
Destiny
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved the location and the customer service. Great views from the balcony.
KAAREN
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was spacious with a large bathroom and balcony. They only clean rooms every 3 days unless requested. Some staff were wonderful. The cafe staff was very slow. Never checkedon us forgot request items. Breakfast and coffee were both cold. They provided 10$ coupon for cafe and restaurant. We only tried once. The towels were small and thin.
Read More
Verified traveler
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This is in a beautiful location and the staff were awesome - felt like there was some small issues (no housekeeping even with a four night stay without any extra toiletries being provided - we had to ask) and a couple of things in our room that probably should have been repaired but weren't. However, again, the location is fantastic and the staff were great.
Read More
Kathy
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very beautiful property with nice walking areas
Jennifer
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
staff is wonderful
sarah
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely property in a wonderful location overlooking the bay of the pretty town of Hilo. One call walk out of the hotel and stroll around the beautiful park and the waterfront. Front office staff were very helpful and friendly. Great to have free parking.
Sandra
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
When i checked in the girl said your room is right around corner and pointed. When i went right around the corner there was a staircase leading to the 2nd floor. We are in our mid/ late 60s we had 2 bags that weighed close to 50 pounds. We looked around for elevator which was across lobby in opposite direction. Got on elevator but elevators dont go to 2nd floor. I went back to the girl at desk and asked how im supposed to get luggage up the stairs and she said you can carry them. Then she said we have a bell boy that can take them. She made a comment to the other girl that i can walk up stairs. Yes i can walk up stairs but not with 50 pound luggage plus a carry on!!! All she had to say when i was checking in, was room is up the stairs with no elevator access. Will you need help with my bags. Either she was new or having a bad day but she made our arrival very upsetting.
Everything else was absolutely wonderful. We had a ocean view room which was amazing.
Read More
Alexander
Business with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Older property, but good location and pretty clean.
Elizabeth
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was hard to find the hotel in the dark the first night, that was most frustrating. The grounds were lovely & I spent a few hours taking in the scenery.
Mark
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice older property on the water and opposite a park. Very convenient for Volcano Park. Only issue was the mattress was very soft and uncomfortable and should be replaced.
Katherine
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Nothing has been updated in years, paint is peeling, walls are dirty, the beds/pillows are so uncomfortable. Wouldn't recommend to anyone, and charging a resort fee to stay here is a joke, worst place we've stayed this trip
Verified traveler
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very outdated. Old shower and toilets, flooring cracked.
Beier
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly staff. Relatively quiet. Convenient parking. Nice view.
JODY
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved it here. No sandy beach but that's Hilo. We were only there for two days which e perfect to s all we wanted to.
Number of reviews per page
20
40
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