Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotels
8.2
/10
Very Good
1,098 reviews

What Guests Say About Their Stay

Leslie
10.0
/ 10
What a great stay overlooking the bay and Japanese garden. Clean rooms, excellent customer service, restaurant on-site for breakfast and dinner: the hotel offers two discount coupons for the restaurant and a complimentary drink. I would definitely book again. If I have to critique then I would recommend updating the rooms a bit and better better bath products. Helpful tip… AC will not come on if balcony door is open. Room 530 ocean view 2-queens. Can’t wait to return.
Allan
10.0
/ 10
First stayed at this hotel over 20years ago. As was the case then location is still beautiful over looking Hilo bay and next to magnificent gardens. Dined in the cafe on Saturday and Sunday nights as the restaurant only offered a rather expensive buffet. Hotel is showing its age in some respects but is still a nice place to stay.
Brittany
10.0
/ 10
Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
In the Area
See Map
71 Banyan Dr, Hawaii County, Hawaii, United States, 96720

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
Staying at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a good choice when you are visiting Hawaii County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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71 Banyan Dr, Hawaii County, Hawaii, United States, 96720
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Discover More About Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Location


Staying at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a good choice when you are visiting Hawaii County.

About Hilo Hawaiian Hotel, Trademark Collection by Wyndham

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hilo Hawaiian Hotel, Trademark Collection by Wyndham exclusively for you.

With all facilities offered, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is the right place to stay.

All facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Others Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Things to Do

  • Outdoor pool
  • Garden

Business Facilities

  • Meeting facilities
  • Business center

Food and Drinks

  • Bar

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Important Note
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - GE-189-318-3488-01
  • This property accepts credit cards; cash is not accepted
  • This property uses solar energy, plus a grey water recycling system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Hilo Hawaiian Hotel, Trademark Collection by Wyndham
286
Number of floors in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
8
Another facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Others, Coffee shop, Safety deposit box, Smoking area, Banquet

Frequently asked question in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

What are available facilities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
There are top facilites at Hilo Hawaiian Hotel, Trademark Collection by Wyndham such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
The standard check-in time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a 3.5-star hotel.
How many floors does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham has 8 floors.
How many rooms are available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham has 286 rooms in total.
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More Reviews from Other Guests in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

8.2
Very Good
From 1,098 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

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Traveler Reviews Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Leslie
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

What a great stay overlooking the bay and Japanese garden. Clean rooms, excellent customer service, restaurant on-site for breakfast and dinner: the hotel offers two discount coupons for the restaurant and a complimentary drink. I would definitely book again. If I have to critique then I would recommend updating the rooms a bit and better better bath products. Helpful tip… AC will not come on if balcony door is open. Room 530 ocean view 2-queens. Can’t wait to return.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

AC worked well. TV was subpar. The "lounge"/bar was understaffed and the restaurant was overpriced. This led to overcrowding and major understaffing in the lounge/bar. Free breakfast area was unclear. Quite expensive for what is and relative to the rest of the island. Handicap parking was in short supply near the entrance. A few minor changes could really improve it. Subbing out the yellow wall paper would be a huge improvement on the feel of the room. Lowering the shower curtain would improve the shower and the darkness in the shower. Smelled like an old building. The room doors might have had undercuts but if so, hallway noise wasn't an issue.
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Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our stay in our ocean front room. It was spacious and house keeping every other day was excellent. The hotel staff were very friendly and helpful. We especially enjoyed breakfast in the on-site restaurant. The only negative was the in-room air conditioner. The fan was very noisy even though the maintenance guys swapped it out once. We will definitely plan to stay there when visiting Hilo again.
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Valizane
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was very warm and professional. Easy check in and out process.
Neal
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

no comment
CHAORONG
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Like coconut island next by hotel
Justin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was very clean, however I did have to request multiple times for my room to be serviced by housekeeping.
Carolyn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property listed daily cleaning room but when we went out for all day, expecting came back with the fresh room to enjoy. They haven’t cleaned up and we called the housekeeper and front desk they said they would make up room if you stay 3-4 days. In that case they need to tell customers at the time check in. Also they listed breakfast time but not clear that your room rate NOT included breakfast. Everything listed not clear. I don’t like that way.
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Harold
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, good price.
Jennifer
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was nice and clean- no fridge or microwave in the room- have to pay a daily use rate for a microwave. The pool was small! Many people drinking beers by the pool and very loud for a small area. The buffet restaurant is expensive! The cafe/grill restaurant- staff were rude and would not give us table even though some were clean and open. We walked to the next hotel and ate there! Very nice place to eat.
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Steven
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Older hotel but clean and renovated rooms. Was very quiet and nice harbor view.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great service and room. Easy parking and great restaurant.
Brandy
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Covneient
Frederick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and comfy!!
JIAQI
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The facility was a bit old. There were about 7-8 small cockroaches in the room.
Allan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

First stayed at this hotel over 20years ago. As was the case then location is still beautiful over looking Hilo bay and next to magnificent gardens. Dined in the cafe on Saturday and Sunday nights as the restaurant only offered a rather expensive buffet. Hotel is showing its age in some respects but is still a nice place to stay.
Read More
Katy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is very conveniently located on Banyan Drive in Hilo. Staff was friendly. WSW Steakhouse had amazing food and staff and is right onsite. There is also a more casual restaurant that had friendly staff and a smaller menu. Beautiful location but loud locals out until late at night blasting music was kind of a downer. Hotel is a bit rundown but overall a good value for the price and the location.
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Brittany
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved my stay at Hilo Hawaiian! The room was roomy and clean. Staff were great and helpful. I would stay here again!
ronald
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

hotel was clean. towel bar fell off wall when touched. So did the tp holder. shower contol handle alsofell off.
Estela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great property, great location but very dated
Number of reviews per page
20
40

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Others 4 Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Disclaimer

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