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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Hotels
8.2
/10
Very Good
1,242 reviews

What Guests Say About Their Stay

Melekoloa
10.0
/ 10
It was clean but the worker in the front desk dbl charged me the deposit so I had to call my bank and file a claim etc
Pauline Wai Ling
10.0
/ 10
Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Pauline Wai Ling
10.0
/ 10
Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
In the Area
See Map
71 Banyan Dr, Hawaii County, Hawaii, United States, 96720

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
Staying at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a good choice when you are visiting Hawaii County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hilo Hawaiian Hotel, Trademark Collection by Wyndham Address: Map & Location

71 Banyan Dr, Hawaii County, Hawaii, United States, 96720
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Discover More About Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Location


Staying at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a good choice when you are visiting Hawaii County.

About Hilo Hawaiian Hotel, Trademark Collection by Wyndham

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hilo Hawaiian Hotel, Trademark Collection by Wyndham exclusively for you.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is the right place to stay.

All facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Others Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

Business Facilities

  • Meeting facilities
  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Important Note
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - GE-189-318-3488-01
  • This property accepts credit cards; cash is not accepted
  • This property uses solar energy, plus a grey water recycling system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hilo Hawaiian Hotel, Trademark Collection by Wyndham
286
Number of floors in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
8
Another facilities in Hilo Hawaiian Hotel, Trademark Collection by Wyndham
Others, Coffee shop, Smoke-free area, Safety deposit box, Banquet

Frequently asked question in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

What are available facilities at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
There are top facilites at Hilo Hawaiian Hotel, Trademark Collection by Wyndham such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Check-in time at Hilo Hawaiian Hotel, Trademark Collection by Wyndham is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham provide breakfast?
Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hilo Hawaiian Hotel, Trademark Collection by Wyndham?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have?
Hilo Hawaiian Hotel, Trademark Collection by Wyndham has 8 floors.
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More Reviews from Other Guests in Hilo Hawaiian Hotel, Trademark Collection by Wyndham

8.2
Very Good
From 1,242 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Susanne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful location on the water. Quiet, no noise from neighbours. Big beautiful 1 bedroom suite
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good, nothing bad nothing great
Kerry-Lynne
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay, worth the trip.
Jessica
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Older hotel in a good location with free parking. Staff are super friendly and you can walk to a few beach parks and a park. They appear to be slowly renovating, but definitely needs some tlc. Our toilet sounded possessed, beds were just okay, and the ice machines were broken during our trip. This is our second time at this hotel and we’d probably stay here again.
Read More
Lorie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perks - nice area. Downfalls - no free coffee in the lobby. So disappointing! Rooms are old. Was clean though. Gym was nice. Okay place to stay.
Hollie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a good place to sleep, but they need to update a few things. Ice machines are on even floors, but no one tells you that, and then they don’t work. Neither do the vending machines. Signage would be helpful to tell us where to get ice.
Teresa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There are very limited hotel accommodations in Hilo. The facility is old which is fine but it’s not being kept up well. Staff at front desk both at check in and check out were not welcoming or friendly. Housekeeping was very nice and did a great job. The groundskeepers also were around tidying and cleaning. The elevator smelled horrendous as was filthy. The out buildings where fitness center is located are crumbling… literally. Our room was clean on the surface but we noticed mold in the wallpaper our last day. It’s mediocre at best.
Read More
Laura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay overall. The view from the balcony is absolutely stunning. We walked to a diner and found Banyan st to be unsettling and uncomfortable to walk through. We know that’s not the hotels fault, but it was disappointing how we didn’t feel safe walking through the park. Breakfast at the restaurant was delicious. Our server Brianna was attentive and kind. Confusing on how to get pool towels. At the front desk? Then we had to take the towels back right away. Just odd and awkward. Pool was cold, but refreshing for a quick dip. We’ve stayed here before and will again if we return to Hilo in the future.
Read More
Mark
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A noisy slightly rundown property. Was only here 1 night thank god
Rosemary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the hotel are its best asset. "Local style" in both behaviors and attitudes was really appreciated! Food and service were excellent. The hotel itself will be undergoing renovation so there were things that needed attention in the room. However, my stay there was very pleasant!
Teri
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is the second time I d stayed this year and there are no working ice machines. There isn’t a restaurant open at lunch either. Those two items aside we had a very nice stay. The employees are all excellent and very friendly.
Patrick
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Front desk person probably was having a bad day. No smile no reaction to joke…
Melekoloa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean but the worker in the front desk dbl charged me the deposit so I had to call my bank and file a claim etc
Lonia
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great plac
john
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed there multiple times everything is fine
joshua allyn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice area with things to walk to. Room was not updated with wall paper falling off the walls, dim lighting, and bugs.
Pauline Wai Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Pauline Wai Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
Read More
Artur
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location to visit Volcanoes National Park and nearby beaches. It's a decent 3-star but could use some updates, more cleaning and maintenance.
DARREN
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Enjoyed the ocean view property
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,242 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Susanne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful location on the water. Quiet, no noise from neighbours. Big beautiful 1 bedroom suite
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was good, nothing bad nothing great
Kerry-Lynne
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay, worth the trip.
Jessica
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Older hotel in a good location with free parking. Staff are super friendly and you can walk to a few beach parks and a park. They appear to be slowly renovating, but definitely needs some tlc. Our toilet sounded possessed, beds were just okay, and the ice machines were broken during our trip. This is our second time at this hotel and we’d probably stay here again.
Read More
Lorie
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perks - nice area. Downfalls - no free coffee in the lobby. So disappointing! Rooms are old. Was clean though. Gym was nice. Okay place to stay.
Hollie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s a good place to sleep, but they need to update a few things. Ice machines are on even floors, but no one tells you that, and then they don’t work. Neither do the vending machines. Signage would be helpful to tell us where to get ice.
Teresa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There are very limited hotel accommodations in Hilo. The facility is old which is fine but it’s not being kept up well. Staff at front desk both at check in and check out were not welcoming or friendly. Housekeeping was very nice and did a great job. The groundskeepers also were around tidying and cleaning. The elevator smelled horrendous as was filthy. The out buildings where fitness center is located are crumbling… literally. Our room was clean on the surface but we noticed mold in the wallpaper our last day. It’s mediocre at best.
Read More
Laura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice stay overall. The view from the balcony is absolutely stunning. We walked to a diner and found Banyan st to be unsettling and uncomfortable to walk through. We know that’s not the hotels fault, but it was disappointing how we didn’t feel safe walking through the park. Breakfast at the restaurant was delicious. Our server Brianna was attentive and kind. Confusing on how to get pool towels. At the front desk? Then we had to take the towels back right away. Just odd and awkward. Pool was cold, but refreshing for a quick dip. We’ve stayed here before and will again if we return to Hilo in the future.
Read More
Mark
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A noisy slightly rundown property. Was only here 1 night thank god
Rosemary
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff at the hotel are its best asset. "Local style" in both behaviors and attitudes was really appreciated! Food and service were excellent. The hotel itself will be undergoing renovation so there were things that needed attention in the room. However, my stay there was very pleasant!
Teri
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is the second time I d stayed this year and there are no working ice machines. There isn’t a restaurant open at lunch either. Those two items aside we had a very nice stay. The employees are all excellent and very friendly.
Patrick
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Front desk person probably was having a bad day. No smile no reaction to joke…
Melekoloa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean but the worker in the front desk dbl charged me the deposit so I had to call my bank and file a claim etc
Lonia
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great plac
john
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed there multiple times everything is fine
joshua allyn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice area with things to walk to. Room was not updated with wall paper falling off the walls, dim lighting, and bugs.
Pauline Wai Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Pauline Wai Ling
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
Read More
Artur
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location to visit Volcanoes National Park and nearby beaches. It's a decent 3-star but could use some updates, more cleaning and maintenance.
DARREN
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Enjoyed the ocean view property
Number of reviews per page
20
40