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Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Hotels
7.8
/10
Pleasant
889 reviews
What Guests Say About Their Stay
Marcella
10.0
/ 10
Checkin was quick and room was very clean. Staff was friendly. Easy to get on I-10 and restaurants and stores nearby.
Ariana Giselle
10.0
/ 10
Elevator wasn’t working but no biggie, stayed on the second floor. Enjoyed the pool, the hot tub, the breakfast, staff was very friendly at breakfast, check in and checkout. Loved how there was a lot of stores close by! Room was neat and tidy.
Krystelina
10.0
/ 10
The check in clerk was so kind and happy to check us in. I didnt get his name but he had hand/arm tattoos. He was so welcoming and knew a lot about the area. The rooms were clean and had the AC on when we arrived which was very appreciated. We would highly recommend this place to all my family traveling through El Paso. We make this trip once a month so we will be staying again.
In the Area
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900 Sunland Park Drive, El Paso County, Texas, United States, 79922
Main Facilities
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Swimming Pool
Parking
WiFi
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Available Room Types in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
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Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel Address: Map & Location
900 Sunland Park Drive, El Paso County, Texas, United States, 79922
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Discover More About Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Location
Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel is located in area / city El Paso County.
About Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel.
All facilities in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Things to Do
- Casino
- Outdoor pool
- Fitness center
Accessibilty
- Accessibility equipment
- Accessible parking
- Disabled access friendly
Public Facilities
- WiFi in public area
- Room service
- Parking
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Swimming pool
Hotel Services
- Laundry service
In-room Facilities
- TV
Accommodation Policy & General Information in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Pets accepted with a Non Refundable Fee of 50 USD per stay. Guest is responsible for any damages and cleaning costs that exceed the 50 USD fee. Pets must be on a leash in public areas. Please inform front desk if you will be leaving your pet unattended.
General Information
Popular Facilities | Swimming Pool, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel | 175 |
Number of floors in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel | 2 |
Another facilities in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel | Casino, Outdoor pool, Fitness center, Accessibility equipment, Accessible parking |
Frequently asked question in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
What are available facilities at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel?
There are top facilites at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel?
Check-in time at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel?
Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel have?
Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel has 2 floors.
How many rooms are available at Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel?
Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel has 175 rooms in total.
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More Reviews from Other Guests in Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Other sources (889)
7.8
Pleasant
From 889 reviews
Cleanliness
7.8
Room Comfort
8.2
Service and Facilites
8.2
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Traveler Reviews Holiday Inn EL PASO WEST – SUNLAND PARK by IHG, an IHG Hotel
Number of reviews per page
20
40
Top reviews
Yolanda
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Me encanta
Marcella
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Checkin was quick and room was very clean. Staff was friendly. Easy to get on I-10 and restaurants and stores nearby.
gustavo
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We weren't informed that housekeeping needed to be requested in advance, so on our second night, we made the request—twice—only to return to an uncleaned room after a long day. When we brought this to the attention of the front desk staff, their response was shockingly unprofessional. Instead of addressing the issue, we were told to “check out and find other accommodations if we weren't satisfied.”
We later returned to the room to find a cockroach beside the bed.
Really disappointing overall. The quality and service have clearly declined, but the prices sure haven’t. Definitely won’t be coming back.
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Bright
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The bathroom was dirty with roaches on the towel it was disgusting.
Jill
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It rained and the ceiling crumbled and fell into my room. They told me they’d give me a refund and gave me a different room. I contacted them and there has been no communication nor refund.
Tina M
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pool was not clean
Genesis
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was just ok. We wouldn’t stay there again in the future.
Alexander
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
No free breakfast is always bad. Also there were bugs and a dirty/plugged tub.
Ariana Giselle
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Elevator wasn’t working but no biggie, stayed on the second floor. Enjoyed the pool, the hot tub, the breakfast, staff was very friendly at breakfast, check in and checkout. Loved how there was a lot of stores close by! Room was neat and tidy.
Roberto
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean exterior. Did not like having to walk upstairs with luggage
Krystelina
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The check in clerk was so kind and happy to check us in. I didnt get his name but he had hand/arm tattoos. He was so welcoming and knew a lot about the area. The rooms were clean and had the AC on when we arrived which was very appreciated. We would highly recommend this place to all my family traveling through El Paso. We make this trip once a month so we will be staying again.
Read More
Alberto
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel grounds felt really compact and at times a bit confusing to get around at first. There were two fridges in the suite but were not fully functional, only the freezer worked. The two ac units in the suite felt like swamp coolers often times leaving the suite humid. The pool was decent sized but felt to dirty. As if not properly filtered. As appearances go the lobby was nice and clean as well as the adjacent bar and restaurant. Did not have a chance to try the menu though.
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Leslie
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very safe area with lots of places to eat nearby
Antonio
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay. Clean room. Will be back
Levi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great service and place for a quick nights rest. Thank you guys!
Deborah
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Property well maintained. Staff pleasant and helpful.
Carlos
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel condition is not good, needs renovation. Cleanliness was not great, i found some bugs in my room. The room was not made for 3 days in a row, because the hotel was full and they didnt have enough staff.
Oscar
Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very bad service and the rooms are very old
Jacqueline
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lobby and room were
Denix
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Every employee was very friendly. This will be my new hotel when visiting El Paso.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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