Holiday Inn Express HUTCHINSON, an IHG Hotel

There was bed bugs in the first room we were in and I am extremely allergic let alone very disgusting! Not pleased at all! They left a note for manager to call on monda

Good clean room and hotel. Easy to find, and easy to get to other things like shopping or restaurants. Good price...stayed 3 nights. Would stay again.

We checked in at 3:00pm on Tuesday. Around 7:30pm, a random man entered our room. The front desk has assigned him our room and gave him a key to get in. When I called the desk, she laughed about it and said she would look into it. We never heard back. When I left the room to get ice in the morning (Wednesday) both keys had stopped working. When we went to check out at 7:30am, they still had not fixed the room situation and could not give me a receipt for check out. They had us under a different room number in the system than they had given us at check-in. She wrote “checked out” and her initials on a torn off corner piece of paper as my receipt. She claimed she would email me a receipt once her manager fixed the issue, which has yet to happen.

breakfast on fathers day was amazing lots of nice people sharing the meal staff the best hard workers all

Great

Hairs in the bed sheets like a man's haircut clippings as though sheets were not changed, spiders in bathroom, mildew snell in bathroom, sticky tables and no one cleaning the tables throughout breakfast. Breakfast was otherwise really good. Pool and fitness area seemed nice.

The rooms were very clean, the staff very friendly and helpful everything was great a really great place to stay.

It was close to the hospital and the front desk staff was very friendly when checking in. We will be back!!

Ff

Our bathroom had 2 lights burnt out and the fan barely worked. The tv wouldn't work. Went down to the desk where I was given a new remote. We followed all the programming instruction, but still nothing worked. Could turn the tv on and off and control the volume, but NOTHING else worked.

Prompt ans friendly welcome at check-in. Breakfast was understaffed and food was not available and had to wait on due to staff working multiple locations.

We were staying 3 days - on day 2 while getting ready we had a maintenance man walk into our room with a key and walk in on us and gave NO REASON just said maintenance and left. We called the front desk and she had no idea why he would have came by but did admit it was the maintenance guy. We asked for a manger to call us and were told he was away for the weekend and would call us Monday and it’s been 4 days since Monday and the manager never called.

Overall good experience

Breakfast was good!

Overcharged - tv didn’t work - dirty - fridge didn’t work

The staff was friendly. The breakfast variety was excellent and the room was clean. I really don't have any negative comments other than they had to switch our room from or original booking.

Nice hotel! Clean and quiet

Good stay. Friendly employees. Good breakfast. Small hot tub but was just what we wanted to relax after a busy day. My only complaint is just petty. There was only one elevator and it was a bit on the slow side. But this is coming from a person with little patience so not really a big deal.

Well run, the person at the front desk was very well organized

Hotel room was a mess, it needs better maintenance and cleaning. Not up to Holiday Inn standards.