Holiday Inn LOS ANGELES - LAX AIRPORT by IHG, an IHG Hotel

Room and bed was comfortable and clean. Good stay.

Parking lot was full and no alternative options.

Checking in was horrible. I got there for my 3pm check in and was put on a waitlist until 5pm to get into my room. My room had a wet pee stain on the couch and filled my room with this pee smell all over. There were no shower curtains either and we called and no one brought them up. Also the toilet seat was broken. Just bad all over and wouldn’t recommend. Also having to pay for parking is so absurd and no where around the area has public parking so goodluck.

I DID NOT LIKE , NO ROOM AVAILABLE. Neither early check in nor check in at 3 pm. It was 5 pm on August 2nd . And still waiting for a room . I won’t return to this place ever , and what it is worst that EXPEDIA charge me for this , I will ask for refund .

I like everything

Outlets didn’t function. Nightstand light was not working properly.

It was nice

Very good

Nice hotel

The hotel was very nice and felt safe. Parking wasn’t great…very small spaces, and hard to get in and out of lot. Very close to the airport, which was very helpful! My main problem is that I had tried to book two rooms that morning; but only one was reserved for us upon arrival. The front desk clerk said u had booked through a third party, even though I thought I was talking to Holiday Inn. Be careful of reservations.com, it looks like the real hotel. Front desk clerk said the 3rd party had charged me an extra $180, and it was my loss. I still haven’t figured out where that charge came from. Anyway, it cost me an extra hour upon check in trying to figure it out, and book us another room. I had to get gas before bed, and it was tough to get in and out of lot. Parking is expensive there! $44 a night. It was a nice, clean place to stay and very good location close to the airport, though!

Nice staff friendly and accomodating

Did not have room service and not enough light way too dark.

Ok

Good breakfast Bar food was horrible They had ONE Miller Lite at the bar!!!

Staff is professional, check in was a little bit of a wait maybe more staff

Friendly staff Restaurant food was absolutely wonderful The rooms need to be updated . Our bathtub made a cracking noise every time you took a step when showering.

It’s a great location In proximity to LAX but the neighborhood it self is not great. To many aggressive homeless.

Checking in was a little Rocky. Due to the fact that, if you prepay with one credit card and you want to put a deposit on another credit card. They had a hard time getting the systems to work out. I was at the front desk, about 15 to 20 minutes. More than I wanted to be and I had a dinner date but I got there on time.I'm getting it to work so hopefully they can fix that, but not our stay was excellent.

Soo old

Room had a terrible smell.