Holiday Inn ROCK ISLAND - QUAD CITIES by IHG, an IHG Hotel

We had a problem first night. My daughter and I were staying there with my 12 yr old grandson for baseball all weekend. We got woken up at 3:38 am with someone unlocking our room. Thankfully we had security lock secured so he could not get in all of the way. My grandson & all of us were very scared and kept us up rest of night. This was totally unacceptable and could of been a very bad situation if we had not had the deadbolt locked. We feel like our stay should be compensated for. My grandson did not even want to stay the second night fearing that someone would try to get in our room again. This was a big mistake from the FD. This was not the man checking in. He probably lost his key and told the FD the wrong room number. His ID should have been checked and not just given the room number key that he thought he was in. He was drunk but kind when my daughter continued to tell him that he was in the wrong room. This could of been a very bad situation and could of ended very badly.

The property needs some upgrades, but ok for the price I guess. The rooms could have been a little cleaner. Doors slam shut causing a loud noise.

shower drains clogged twice, but maintenance was quick on the job. No major complaints

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Good

We were looking for a more affordable hotel option while visiting Davenport for a dance competition. We were happy with our stay & even happier at the price! Will choose again when/if we return to the Quad Cities.

When I checked in for a room with 1 king size bed I arrived to my room and the bed was unmade and there was a large amount of garbage. Clearly hasn’t been touched by house keeping. So I had to go back down to the lobby and had to have a room with 2 queen size beds because they didn’t have anymore king size available. Parking is also pretty terrible.

It was nice but did not have bathrobes initially. I had to ask for them. I had to call several times to get slippers and was told it was on the way a couple times. Area around is hard to get by without a car or uber.

The staff was excellent. Room was fine. No Kleenex. It was clean, but bathroom showed its age around shower and flooring.

I enjoyed my stay here. The walk across the river to Woodmen ballpark was easy and fun and Steves old time bar across the street was a fun time. My issue is that the hotel ended up charging me 3 different times for my room even after i had booked through Hotels.com. The situation eventually got worked out but this was not a great situation and made me question the integrity of the hotel. Make sure to check your bank account after you stay here.

This property was very nice. It is close to everything.

Nice place

Check in was supposed to be at 3:00 pm but was not able to get into our room till after 5:30 due to not have clean linen.

We had issues at check in because you guys ran out of available clean rooms even though we were checking in an hour after check in started. I was made to wait while he heard back from the cleaning staff. The guests behind me had to come back because they were given the wrong rooms and also had dirty rooms. We ended up offering our double room for their king to help them (and you guys since you overbooked your doubles) and ended up getting charged even more. Never told pricing was going to be different. Never told any information at all about what was open when as far as any facilities for the hotel (breakfast, pool, etc.)

They really lack st having your rooms ready at check in . Check in is at 3pm we tried to check in at 4:30 NO rooms were ready ! Maybe think of adjusting your check out time to allow more time for rooms to get clean.

Hard to get into. One way streets. Have to park across the street. Parking lots not cleared off as it was snowing and slick. Lighting into hotel was not good at all. Downtown, but very sketchy.

Great stay. The buildings age showed, but it also showed that the team was working hard to keep things up to date where able.

Could use taller toilets. Front desk person on check out was terrific (Dora). Very personable and helpful. Good ambassador for the hotel.

Property is located close to Circa 21 Theatre. Hotel is aging. Rooms near elevator shaft are too noisy. Didn’t get hot water for shower in the morning.

Very pretty and super clean, water pressure was not good but otherwise was a great stay definitely would stay again