Hotel Alba Tampa Tapestry Collection by Hilton

It was great.

Great time

Loved it all.

Great communication, spacious rooms and nice pool

Loved the hospitality of the staff. Everyone was very nice.

This property staff treated us awful from the moment we checked in. We had to ask for towels because our room had two big towels and two wash cloths and that was it. When we did they gave us crap about it and the towels ended up being dirty. Our what was to be included breakfast room service was wrong every time and then I was charged for it. The sink had been slow draining dirty water so when we got to the room it was nasty as well as the shower looked to not have been clean. One of the elevators was broken upon arrival and stayed broken the entire time as well as the WiFi. The only parking is in the back of the hotel and you have to walk clear through the banquet area to get to the front desk because they block off the front door loop for valet only. Our room lock was dead when we got back after 11, when we called for assistance no one came and I we had to grab a gentleman that was heading to fix something in another room, thankfully he was nice to two young ladies sitting in the hotel hallways at 11:30pm. Our thermostat had been messed with several times during our trip even though we had a do not disturb sign on our door so no idea how that happened. When I tried to discuss this and the charges that made my bank account go negative after we checked out, the staff and manager were rude to me and all they did was give me the most insincere apology. Also, just something that made us frustrated, the sliding bathroom doors do not stay shut nor close all the way.

The hotel was so nice! The affordability, convenience to everything we wanted to do, and staff was amazing. Slight hiccup with elevator situation - but it was fine most of the time just waiting and some less than happy staff having to man the elevator that did work. But inconvenient but hardly takes anything away from our amazing stay.

I do not recommend this place. I booked for two days and could only stay one night. There is too much noise, shouting, fighting, and the smell of marijuana. The beds are dirty and full of a damp smell. The service is terrible, giving you attitude. I had to leave early, receiving a response from the manager, Briam, that the money was non-refundable.

This is an amazing hotel! One of the best that I have stayed in and I have stayed in many.

I recommend this hotel for family and friends

I love this place! It’s beautiful, everyone is amazing. Friends clean and a nice calm atmosphere. Will be booking a suite again in a few months.

I actually love the property. However- this time around there was only one elevator working.

Everything was good

The hotel is nice and very well located

My only complaint is about the problem with the elevators that was very big inconvenient for my.

convenient to shopping

The setting was pretty . The pool is too small and should be open later . There should be one free complimentary meal or at least free breakfast. The room order delivery was not good at all . The refrigerator in the room did not stay cold entirely .

Great stay

Everything

Water in room was stinky a/c in room was crazy loud