Mainstay Suites Airport

Hotels
8.4
/10
Very Good
473 reviews

What Guests Say About Their Stay

Korre
10.0
/ 10
We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
Cathy
10.0
/ 10
Had a minor surgery and needed somewhere close by to stay a couple of nights. The suite worked perfectly. We travel with our dog and it's nice to have the extra room. Had a nice little kitchen area. Only major issue was the TV. I had to ask the front desk how to get it on and apparently you have to unplug it for 10 minutes and then plug it back in for it to work. So that definitely needs updated, as well as the TV size. They are also in the process of making some changes/upgrades so the reception area was bare and coffee stuck on a little white fold out table. Luckily the coffee in the room was better than most hotels we've stayed. So overall, we were pleased and would more than likely stay again (after the upgrades/renovations).
Robert
10.0
/ 10
Very nice and spacious suite. Our room was not ready when we checked in but the staff worked to allow us to use a different room so that we could shower and rest up from our traveling prior to heading back out to the Virginia Tech football game. Our room was ready before we left and it was perfect. Thank you so much!
In the Area
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5080 Valley View Blvd Nw, City of Roanoke, Virginia, United States, 24012

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Mainstay Suites Airport is located in area / city Roanoke. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mainstay Suites Airport

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5080 Valley View Blvd Nw, City of Roanoke, Virginia, United States, 24012
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Location


Mainstay Suites Airport is located in area / city Roanoke.

About Mainstay Suites Airport

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mainstay Suites Airport is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Mainstay Suites Airport

Others Mainstay Suites Airport
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • Smoking area
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Transportation

  • Bus/truck parking
  • Airport transfer

Business Facilities

  • Business center
  • Computer station

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Mainstay Suites Airport

Important Note
  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Mainstay Suites Airport
77
Number of floors in Mainstay Suites Airport
4
Another facilities in Mainstay Suites Airport
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Mainstay Suites Airport

What are available facilities at Mainstay Suites Airport?
There are top facilites at Mainstay Suites Airport such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mainstay Suites Airport?
The standard check-in time at Mainstay Suites Airport is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Mainstay Suites Airport

8.4
Very Good
From 473 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

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Traveler Reviews Mainstay Suites Airport

Number of reviews per page
20
40
Top reviews
Nicole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was great friendly and clean
Lided
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room service is not daily. When the housekeeper arrived we were still in bed. I spoke to her and we agreed she would return by 11 am. It never happened. I had to collect our towels take them to the front and collect my own towels. Not what I want to do when I am not home.
Korre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
Joseph
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Even though the hotel was being renovated, it was an enjoyable stay. No breakfast was not a good thing, but I understand the dilemma.
Cathy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a minor surgery and needed somewhere close by to stay a couple of nights. The suite worked perfectly. We travel with our dog and it's nice to have the extra room. Had a nice little kitchen area. Only major issue was the TV. I had to ask the front desk how to get it on and apparently you have to unplug it for 10 minutes and then plug it back in for it to work. So that definitely needs updated, as well as the TV size. They are also in the process of making some changes/upgrades so the reception area was bare and coffee stuck on a little white fold out table. Luckily the coffee in the room was better than most hotels we've stayed. So overall, we were pleased and would more than likely stay again (after the upgrades/renovations).
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Jamie
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

They are remodeling, so you may have to stay again after that is complete. But the rooms were nice, the staff was super friendly, and it was convenient to the mall, airport, and food.
Dorene
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything
Tamatha
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I loved it the space and the kitchenette was nice
Geraldine
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Shower and faucet worked at the same time. Couldn’t shut the shower off. Didn’t provide house keeping when asked for it.
Jaliyl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice hotel and safe. Nice and clean.
Geraldine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was amazing
Mary
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was just great
Brenda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms were spacious and beds were comfortable. The place looked like renovations were being done. The staff was fine except for the evening person who would sleep at the front desk. Had to wake her up to check in. That was not the only time during our stay that she was sleeping.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice and spacious suite. Our room was not ready when we checked in but the staff worked to allow us to use a different room so that we could shower and rest up from our traveling prior to heading back out to the Virginia Tech football game. Our room was ready before we left and it was perfect. Thank you so much!
Vincent
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Just awful from start to finish. Nasty nasty nasty.
Katherine
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The staff here were delightful. The front desk receptionist and the shuttle driver were just lovely people. However, that is all I can say about this place. It is old and my room was gross. There were stains on the ceiling, dust on the walls, it smelled like fast food. All the furniture and appliances ripped, stained, spotted, etc. It's very old and overpriced for the condition it's in. There are many airport hotels, I would choose another for my next stay.
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Martha
icon- Family
Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel. Close to everything! Front staff were very courteous and attentive.
Jordan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful property and room!
Joseph
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Well worth the money, Clean and roomy. Staff very accommodating. Will visit again.
Number of reviews per page
20
40

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Others 4 Mainstay Suites Airport

Disclaimer

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