MainStay Suites Roanoke Airport

Hotels
8.4
/10
Very Good
497 reviews

What Guests Say About Their Stay

Brad
10.0
/ 10
Mainstay Suites has been a perfect option for my daughter as she competes for Miss Virginia. It is quiet, but only 8 minutes away from the competition at Hotel Roanoke or the Berglund Center. Also…there is plenty of room for all the clothes she needs to bring for pageant week! The staff was excellent, responsive, and accommodating!
Antonnio
10.0
/ 10
So everything was okay except I was charged more than your website states I would be charged at the hotel. It was a $10 difference which didn’t break me but was disconcerting. It has never been an issue before.
Korre
10.0
/ 10
We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
In the Area
See Map
5080 Valley View Blvd Nw, City of Roanoke, Virginia, United States, 24012

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
MainStay Suites Roanoke Airport is located in area / city Roanoke. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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MainStay Suites Roanoke Airport Address: Map & Location

5080 Valley View Blvd Nw, City of Roanoke, Virginia, United States, 24012
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Discover More About MainStay Suites Roanoke Airport

Location


MainStay Suites Roanoke Airport is located in area / city Roanoke.

About MainStay Suites Roanoke Airport

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

MainStay Suites Roanoke Airport is a hotel with great comfort and excellent service according to most hotel's guests.

MainStay Suites Roanoke Airport is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in MainStay Suites Roanoke Airport

Others MainStay Suites Roanoke Airport
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Newspaper in lobby

General

  • Smoking area
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Transportation

  • Bus/truck parking
  • Airport transfer

Business Facilities

  • Business center
  • Computer station

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in MainStay Suites Roanoke Airport

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 25 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:00 - to 11:00
Available rooms at MainStay Suites Roanoke Airport
77
Number of floors in MainStay Suites Roanoke Airport
4
Another facilities in MainStay Suites Roanoke Airport
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in MainStay Suites Roanoke Airport

What are available facilities at MainStay Suites Roanoke Airport?
There are top facilites at MainStay Suites Roanoke Airport such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at MainStay Suites Roanoke Airport?
Check-in time at MainStay Suites Roanoke Airport is staring from 15:00 - 05:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of MainStay Suites Roanoke Airport?
MainStay Suites Roanoke Airport is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does MainStay Suites Roanoke Airport have?
MainStay Suites Roanoke Airport has 4 floors.
How many rooms are available at MainStay Suites Roanoke Airport?
MainStay Suites Roanoke Airport has 77 rooms in total.
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More Reviews from Other Guests in MainStay Suites Roanoke Airport

8.4
Very Good
From 497 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews MainStay Suites Roanoke Airport

Number of reviews per page
20
40
Top reviews
eduardo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just ok for the price. It is clean an comfortable for a night stay
Kerryann
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Skip this property. There’s way too many other hotels in the area to even attempt this one. First of all the pet fee on Expedia is stating a $25. When I went to check in they told me it was 50 and there was nothing I could do about it. The room was shabby, the rug was torn and stained, the bathroom door was cracked and broken. And the whole room had an odd stale smell. There’s definitely better options.
Read More
Nicole
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed was hard and room was very outdated and dingy.
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

not a bad place to stay!! Very convenient to lots of things offered around the Roanoke Valley
Karen
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I understand they allow pets but it had a terrible pet odor
Brad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Mainstay Suites has been a perfect option for my daughter as she competes for Miss Virginia. It is quiet, but only 8 minutes away from the competition at Hotel Roanoke or the Berglund Center. Also…there is plenty of room for all the clothes she needs to bring for pageant week! The staff was excellent, responsive, and accommodating!
Read More
Elizabeth
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Air conditioning didn’t work. One outlet smelled like electrical fire when plugged into. Didn’t have breakfast even though that was advertised. Didn’t have enough space for 5 people, very tiny. Shower knob fell off. Internet was spotty. Unable to give me printed receipt.
Adrita
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property was good.
James
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Roomy accommodations, convenience, and staff helpfulness. Mostly quiet despite nearness to the airport. Air conditioning was a bit of a challenge to keep properly adjusted.
Carl
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great comfortable
Antonnio
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

So everything was okay except I was charged more than your website states I would be charged at the hotel. It was a $10 difference which didn’t break me but was disconcerting. It has never been an issue before.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very nice and accommodating
Christopher
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Just to watchful especially at breakfast to where I didn't go back down to breakfast after the first time and I stayed for 6 days
Donald
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Easy in a little difficult out getting back to main road
Nicole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was great friendly and clean
Lided
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room service is not daily. When the housekeeper arrived we were still in bed. I spoke to her and we agreed she would return by 11 am. It never happened. I had to collect our towels take them to the front and collect my own towels. Not what I want to do when I am not home.
Korre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
Joseph
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Even though the hotel was being renovated, it was an enjoyable stay. No breakfast was not a good thing, but I understand the dilemma.
Cathy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Had a minor surgery and needed somewhere close by to stay a couple of nights. The suite worked perfectly. We travel with our dog and it's nice to have the extra room. Had a nice little kitchen area. Only major issue was the TV. I had to ask the front desk how to get it on and apparently you have to unplug it for 10 minutes and then plug it back in for it to work. So that definitely needs updated, as well as the TV size. They are also in the process of making some changes/upgrades so the reception area was bare and coffee stuck on a little white fold out table. Luckily the coffee in the room was better than most hotels we've stayed. So overall, we were pleased and would more than likely stay again (after the upgrades/renovations).
Read More
Jamie
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

They are remodeling, so you may have to stay again after that is complete. But the rooms were nice, the staff was super friendly, and it was convenient to the mall, airport, and food.
Number of reviews per page
20
40

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Others 4 MainStay Suites Roanoke Airport

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 497 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews MainStay Suites Roanoke Airport

Number of reviews per page
20
40
Top reviews
eduardo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just ok for the price. It is clean an comfortable for a night stay
Kerryann
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Skip this property. There’s way too many other hotels in the area to even attempt this one. First of all the pet fee on Expedia is stating a $25. When I went to check in they told me it was 50 and there was nothing I could do about it. The room was shabby, the rug was torn and stained, the bathroom door was cracked and broken. And the whole room had an odd stale smell. There’s definitely better options.
Read More
Nicole
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bed was hard and room was very outdated and dingy.
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

not a bad place to stay!! Very convenient to lots of things offered around the Roanoke Valley
Karen
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I understand they allow pets but it had a terrible pet odor
Brad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Mainstay Suites has been a perfect option for my daughter as she competes for Miss Virginia. It is quiet, but only 8 minutes away from the competition at Hotel Roanoke or the Berglund Center. Also…there is plenty of room for all the clothes she needs to bring for pageant week! The staff was excellent, responsive, and accommodating!
Read More
Elizabeth
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Air conditioning didn’t work. One outlet smelled like electrical fire when plugged into. Didn’t have breakfast even though that was advertised. Didn’t have enough space for 5 people, very tiny. Shower knob fell off. Internet was spotty. Unable to give me printed receipt.
Adrita
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Property was good.
James
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Roomy accommodations, convenience, and staff helpfulness. Mostly quiet despite nearness to the airport. Air conditioning was a bit of a challenge to keep properly adjusted.
Carl
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great comfortable
Antonnio
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

So everything was okay except I was charged more than your website states I would be charged at the hotel. It was a $10 difference which didn’t break me but was disconcerting. It has never been an issue before.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very nice and accommodating
Christopher
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Just to watchful especially at breakfast to where I didn't go back down to breakfast after the first time and I stayed for 6 days
Donald
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Easy in a little difficult out getting back to main road
Nicole
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was great friendly and clean
Lided
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Room service is not daily. When the housekeeper arrived we were still in bed. I spoke to her and we agreed she would return by 11 am. It never happened. I had to collect our towels take them to the front and collect my own towels. Not what I want to do when I am not home.
Korre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We stayed just for a few hours before catching an early flight. Room was great. Very clean and very spacious. It was like an apartment with a full kitchen and living area. My wife liked the wide bathtub. Bed was comfy. 5 minutes from airport. We’d definitely stay again.
Joseph
icon-Business
Business
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Even though the hotel was being renovated, it was an enjoyable stay. No breakfast was not a good thing, but I understand the dilemma.
Cathy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Had a minor surgery and needed somewhere close by to stay a couple of nights. The suite worked perfectly. We travel with our dog and it's nice to have the extra room. Had a nice little kitchen area. Only major issue was the TV. I had to ask the front desk how to get it on and apparently you have to unplug it for 10 minutes and then plug it back in for it to work. So that definitely needs updated, as well as the TV size. They are also in the process of making some changes/upgrades so the reception area was bare and coffee stuck on a little white fold out table. Luckily the coffee in the room was better than most hotels we've stayed. So overall, we were pleased and would more than likely stay again (after the upgrades/renovations).
Read More
Jamie
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

They are remodeling, so you may have to stay again after that is complete. But the rooms were nice, the staff was super friendly, and it was convenient to the mall, airport, and food.
Number of reviews per page
20
40