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Marriott Jacksonville Downtown
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Marriott Jacksonville Downtown
Hotels
8.2
/10
Very Good
952 reviews
What Guests Say About Their Stay
Robert Lathrop
10.0
/ 10
We like the hotel and the staff and the area. Unfortunately, we booked this hotel to walk on the Riverwalk and because there’s construction all along the river it wasn’t available for walking.
Thomas
10.0
/ 10
Great stay. Check in was easy and quick. Paid for valet parking at 36 for the day. They don’t have their own parking so it was that or garage or lot parking. desk Agent was friendly and informative. Room was renovated and very nice. Pillow were very comfortable as well as the bed. View was nice. Only issue was ac didn’t seem to work well at night. Also the restaurant was not very good at all. I’d recommend eating elsewhere. Server was very nice, but the food was tasteless and blah.
Clifford
10.0
/ 10
Large comfortable room, quiet, and located adjacent to the Performing Arts Center. Staff and valet service were friendly. I would stay there for any future trips.
In the Area
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245 Water St, Duval County, Florida, United States, 32202
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Marriott Jacksonville Downtown
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245 Water St, Duval County, Florida, United States, 32202
Discover More About Marriott Jacksonville Downtown
Location
Marriott Jacksonville Downtown is located in area / city Duval County.
About Marriott Jacksonville Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Marriott Jacksonville Downtown exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Marriott Jacksonville Downtown.
All facilities in Marriott Jacksonville Downtown
Others
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
- Computer station
- Business center
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
Things to Do
- Outdoor pool
- Garden
- Discounted Fitness Center
- Pool sun loungers
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Bus/truck parking
- Valet parking (surcharge)
General
- Banquet
- Ballroom
Nearby Facilities
- Grocery
- ATM/Banking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Marriott Jacksonville Downtown
Important Note
- Fee for full breakfast: approximately USD 15 to 25 per person
- Valet parking fee: USD 36 per night (in/out privileges)
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 50 per day
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marriott Jacksonville Downtown | 354 |
Number of floors in Marriott Jacksonville Downtown | 12 |
Another facilities in Marriott Jacksonville Downtown | Laundry service, Multilingual staff, Wedding service, Luggage storage, Porter |
Frequently asked question in Marriott Jacksonville Downtown
What are available facilities at Marriott Jacksonville Downtown?
There are top facilites at Marriott Jacksonville Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marriott Jacksonville Downtown?
The standard check-in time at Marriott Jacksonville Downtown is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Marriott Jacksonville Downtown provide breakfast?
Yes, Marriott Jacksonville Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Marriott Jacksonville Downtown
Other sources (952)
8.2
Very Good
From 952 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.6
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Traveler Reviews Marriott Jacksonville Downtown
Number of reviews per page
20
40
Top reviews
Jessica
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Awesome
Karin
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
New ownership from Omni to Marriott. Much needed improvement. Still remodeling but only certain hours of the day. Staff great from desk to restaurant/bar. Super convenient to Jax symphony across the street. Stay every trip.
Verified traveler
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great hotel. Nice remodel. Room is Awesome.
Qiaoling
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
We enjoyed.
Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This Marriott needs a major renovation! The toilet would not flush. Also VERY poor response time from housekeeping
Grady
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Noisy no way to self park
CHELSI
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Its was awesome
ROberta
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean, safe and had a good gym.
Von
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice view of the river, quiet and clean
Robert Lathrop
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We like the hotel and the staff and the area. Unfortunately, we booked this hotel to walk on the Riverwalk and because there’s construction all along the river it wasn’t available for walking.
Jessica
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great stay especially for attending events across the street.
Thomas
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great stay. Check in was easy and quick. Paid for valet parking at 36 for the day. They don’t have their own parking so it was that or garage or lot parking. desk Agent was friendly and informative. Room was renovated and very nice. Pillow were very comfortable as well as the bed. View was nice. Only issue was ac didn’t seem to work well at night. Also the restaurant was not very good at all. I’d recommend eating elsewhere. Server was very nice, but the food was tasteless and blah.
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Jasper
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Some work on the property created noise during the day. This is understandable but was not noted during booking.
Gregory
Business Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Friendly customer service from Keesha, the desk check-in representative.
Justin
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great
Clifford
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Large comfortable room, quiet, and located adjacent to the Performing Arts Center. Staff and valet service were friendly. I would stay there for any future trips.
Ashley
Leisure with Friends
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We only stayed one night. While walking 3 blocks to our venue we noticed a heavy police presence, large groups of rowdy people, and the streets smelled of urine. The room was clean-ish. The small things
, like light sockets had brown crud embedded into them. There were cracks in the sink, the same brown stuff on light sockets, sticky tables and a lot of noise. We were woken up at 7am by work being dine on the floor above us. You could hear carts being pushed and hammers through the ceiling. While I have stayed in worse hotels, I will not be coming back to this one.
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Frank
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room had some inconvenient features.
To operate the TV while lying in the bed required holding the remote up in the air and aiming it PRECISELY at the TV sensor. If you're off by a few degrees it would not work.
The switch for the lamp behind the easy chair was on the floor. To turn off/on required one to stand behind the chair and slide the switch with your foot.
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Heather
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I had difficulty accessing the WiFi and needed to send a report for work. Tyler was able to help out and was so very kind about the difficulties I was having. The valet staff were very respectful and quick. The restaurant was much better than what is usually at a hotel. Overall a great experience.
Maishie
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Nice
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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