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Marriott Syracuse Downtown
Hotels
8.4
/10
Very Good
940 reviews
In the Area
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100 East Onondaga Street, Onondaga County, New York State, United States, 13202
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Marriott Syracuse Downtown
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Marriott Syracuse Downtown Address: Map & Location
100 East Onondaga Street, Onondaga County, New York State, United States, 13202
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Discover More About Marriott Syracuse Downtown
Location
Staying at Marriott Syracuse Downtown is a good choice when you are visiting Onondaga County.
About Marriott Syracuse Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Marriott Syracuse Downtown exclusively for you.
Get precious and unforgettable moment during your stay at Marriott Syracuse Downtown.
All facilities in Marriott Syracuse Downtown
Others
Hotel Services
- Laundry service
- Express check-in
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
- Computer station
- Business center
General
- Banquet
- Ballroom
- Reception hall
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Marriott Syracuse Downtown
Important Note
- Fee for buffet breakfast: approximately USD 18 per person
- Self parking fee: USD 19 per day
- Valet parking fee: USD 27 per day
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marriott Syracuse Downtown | 315 |
Number of floors in Marriott Syracuse Downtown | 11 |
Another facilities in Marriott Syracuse Downtown | Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Marriott Syracuse Downtown
What are available facilities at Marriott Syracuse Downtown?
There are top facilites at Marriott Syracuse Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Marriott Syracuse Downtown?
Check-in time at Marriott Syracuse Downtown is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Marriott Syracuse Downtown provide breakfast?
Yes, Marriott Syracuse Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Marriott Syracuse Downtown?
Marriott Syracuse Downtown is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Marriott Syracuse Downtown have?
Marriott Syracuse Downtown has 11 floors.
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More Reviews from Other Guests in Marriott Syracuse Downtown
Overall Ratings & Reviews Marriott Syracuse Downtown
Other sources (940)
8.4
Very Good
From 940 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Marriott Syracuse Downtown
Number of reviews per page
20
40
Top reviews
Carla
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.
Read More
Sandra
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Check in says 4p, got here at 3p, and said will call when room is ready. Never received a call, called at 6:30p, says still in the queue for check in, but will squeeze us in. Checked in at 7pm, dropped off our luggages and set the thermostat to 65 since it was 80 degrees in the room. Came back at 9p, temperature didn’t drop. Called front desk, sent a tech out, fixed the issue. Went to go shower, no conditioner left in the bottle, called front desk, says will send some up. Went to turn on the tv, remote can change volume but cannot change channels. This place was terrible by far. Called front desk, offered me 50k points. Really? What is a hotel room without TV, terrible check in service and the list goes on? Horrible.
Read More
Michael
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property issues forced us to move hotels and the Marriott did well by us
Hugo
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was clean and smelled clean.
Lori
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The atmosphere
Jin
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms were not serviced even if they put us
Zahir
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great historic property - well maintained. Staff super nice.
About 10 minute walk from Armory Sq. Have to navigate some quieter streets and some shady characters
Daniel
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice old school hotel. Cool and chic. Walkable to restaurants and cultural interests.
David J.
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel as an ambiance of the 50s and 60s. ZIt
C
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was immaculate, friendly, and very attentive. The front desk concierge was probably the most friendly and helpful gentleman in years for my heavy business travel, highly recommend this hotel !!!
Nicholas
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is such a cool place to stay. This 100-year-old hotel was delicately restored and maintains much of the class from when it was built. The staff are professional and courteous, really going out of their way for my anniversary. I especially appreciated Kessan, front desk associate that checked us in, Caroline, front desk manager that provided us with gifts in our room, and Gonzalo, M club associate that provided us with an upscale and friendly atmosphere that made us feel at home.
Read More
Robert
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It has maintained a unique historical feel with good service
Helen
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Ther
Youjia
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very unique style hotel.
Marcia Elesea
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay!
Charlene
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love the antique part of the property mixed with newer renovations.
Jennifer
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel with lovely staff. Convenient for walking to the areas we wanted to see.
Amy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very cool 1920s deco with modern aspects. We very much enjoyed our stay,
Devon
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfy bed and large room. Lovely staff at check in and 12pm checkout as a default was a pleasant surprise. Would stay here again.
Holly
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was outstanding and I LOVE that they had room service! They were very helpful and understanding despite a concerning linen shortage…
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Marriott Syracuse Downtown
Other sources (940)
8.4
Very Good
From 940 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Marriott Syracuse Downtown
Number of reviews per page
20
40
Top reviews
Carla
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Arrived just after 4pm, when check in was allowed, and the room was not ready. We waited about an hour and a half only to join a line of guests in the lobby checking in and being told the same. Once we reached the desk they confirmed we were in the queue for clean rooms and were in luck as ours had just been listed as ready. It was frustrating but I can’t imagine arriving as late as 5:30 or 6 and not being able to go to your room. I also felt for the people at the desk having to manage so many unhappy travelers - management needs to address this staffing issue ASAP.
Read More
Sandra
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Check in says 4p, got here at 3p, and said will call when room is ready. Never received a call, called at 6:30p, says still in the queue for check in, but will squeeze us in. Checked in at 7pm, dropped off our luggages and set the thermostat to 65 since it was 80 degrees in the room. Came back at 9p, temperature didn’t drop. Called front desk, sent a tech out, fixed the issue. Went to go shower, no conditioner left in the bottle, called front desk, says will send some up. Went to turn on the tv, remote can change volume but cannot change channels. This place was terrible by far. Called front desk, offered me 50k points. Really? What is a hotel room without TV, terrible check in service and the list goes on? Horrible.
Read More
Michael
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property issues forced us to move hotels and the Marriott did well by us
Hugo
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was clean and smelled clean.
Lori
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The atmosphere
Jin
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms were not serviced even if they put us
Zahir
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great historic property - well maintained. Staff super nice.
About 10 minute walk from Armory Sq. Have to navigate some quieter streets and some shady characters
Daniel
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice old school hotel. Cool and chic. Walkable to restaurants and cultural interests.
David J.
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel as an ambiance of the 50s and 60s. ZIt
C
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was immaculate, friendly, and very attentive. The front desk concierge was probably the most friendly and helpful gentleman in years for my heavy business travel, highly recommend this hotel !!!
Nicholas
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is such a cool place to stay. This 100-year-old hotel was delicately restored and maintains much of the class from when it was built. The staff are professional and courteous, really going out of their way for my anniversary. I especially appreciated Kessan, front desk associate that checked us in, Caroline, front desk manager that provided us with gifts in our room, and Gonzalo, M club associate that provided us with an upscale and friendly atmosphere that made us feel at home.
Read More
Robert
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It has maintained a unique historical feel with good service
Helen
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Ther
Youjia
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very unique style hotel.
Marcia Elesea
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great stay!
Charlene
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love the antique part of the property mixed with newer renovations.
Jennifer
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel with lovely staff. Convenient for walking to the areas we wanted to see.
Amy
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very cool 1920s deco with modern aspects. We very much enjoyed our stay,
Devon
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfy bed and large room. Lovely staff at check in and 12pm checkout as a default was a pleasant surprise. Would stay here again.
Holly
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff was outstanding and I LOVE that they had room service! They were very helpful and understanding despite a concerning linen shortage…
Number of reviews per page
20
40