Marriott Syracuse Downtown

Hotels
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Gabrielle
10.0
/ 10
We stayed here prior to my son taking an exam at facility for his medical license. The room was very clean, front desk young man was very courteous. He even gave us a free coupon for breakfast for two. We ate at eleven waters for dinner as well. Wow definitely recommend eleven waters. It was so delicious. The doors upon entering each room are very historic and have some history in themselves. Look it up! The gym was clean and worked well. The beds were extremely comfortable. The only thing I would change is next time as a woman I would use the valet. There were a couple of interesting people hanging out near the parking garage. But this is definitely worth staying here!
Matthew
10.0
/ 10
Excellent staff, great room, only quibble is that Colgate, my Alma Mater, got thoroughly whomped by the Orange.
Albert
10.0
/ 10
I was here for Scare-a-Con 2025. This is an older property that Marriott purchased. It shows signs of age, but the staff and service are fantastic! Great buffet breakfast and good food and drink at the Irish pub. I would definitely stay here again!
In the Area
See Map
100 East Onondaga Street, Onondaga County, New York State, United States, 13202

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Marriott Syracuse Downtown is a good choice when you are visiting Onondaga County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Marriott Syracuse Downtown Address: Map & Location

100 East Onondaga Street, Onondaga County, New York State, United States, 13202
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Discover More About Marriott Syracuse Downtown

Location


Staying at Marriott Syracuse Downtown is a good choice when you are visiting Onondaga County.

About Marriott Syracuse Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Marriott Syracuse Downtown exclusively for you.

Marriott Syracuse Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Marriott Syracuse Downtown.

All facilities in Marriott Syracuse Downtown

Others Marriott Syracuse Downtown
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Marriott Syracuse Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marriott Syracuse Downtown
315
Number of floors in Marriott Syracuse Downtown
11
Another facilities in Marriott Syracuse Downtown
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Marriott Syracuse Downtown

What are available facilities at Marriott Syracuse Downtown?
There are top facilites at Marriott Syracuse Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Marriott Syracuse Downtown?
Check-in time at Marriott Syracuse Downtown is staring from 16:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Marriott Syracuse Downtown provide breakfast?
Yes, Marriott Syracuse Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Marriott Syracuse Downtown?
Marriott Syracuse Downtown is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Marriott Syracuse Downtown have?
Marriott Syracuse Downtown has 11 floors.
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More Reviews from Other Guests in Marriott Syracuse Downtown

8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Marriott Syracuse Downtown

Number of reviews per page
20
40
Top reviews
Gabrielle
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed here prior to my son taking an exam at facility for his medical license. The room was very clean, front desk young man was very courteous. He even gave us a free coupon for breakfast for two. We ate at eleven waters for dinner as well. Wow definitely recommend eleven waters. It was so delicious. The doors upon entering each room are very historic and have some history in themselves. Look it up! The gym was clean and worked well. The beds were extremely comfortable. The only thing I would change is next time as a woman I would use the valet. There were a couple of interesting people hanging out near the parking garage. But this is definitely worth staying here!
Read More
Matthew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff, great room, only quibble is that Colgate, my Alma Mater, got thoroughly whomped by the Orange.
Peter
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Free parking and breakfast would’ve been nice.
Thomas L
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in wasn’t great. Got there at 3:15…a little early for check in. No problem. Told them we would take ANY room - didn’t have to be the king room we reserved. Told us no rooms were ready and we would go in a “queue” for available rooms. Seemed like most people were checking in and getting keys right away. Check back at 3:50 - room wasn’t ready…said they would call us. At 4:30 we went back up to the desk…new employees at this point. Asked straight away if we wouldn’t mind a different room and gave us keys!! Told them that in the beginning. Seemed as if we would’ve sat there for hours with no call unless we kept checking. It was annoying. Hotel is nice otherwise…room was spotless but a little dated.
Read More
Matthew
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rich history!
pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel spacious rooms friendly staff
Sana
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice historic building.
Albert
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was here for Scare-a-Con 2025. This is an older property that Marriott purchased. It shows signs of age, but the staff and service are fantastic! Great buffet breakfast and good food and drink at the Irish pub. I would definitely stay here again!
Craig
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always nice option for being in Syracuse... a great option
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic room, comfortable bed, excellent breakfast and service. The facility is a beautifully restored 100 year old landmark. Will definitely return
Betty
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

...
Redell
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overpriced room had food stains on the floor Pictures posted online does not represent actual room
Elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff!!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay!
Stephen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent room, great staff and great restaurants. Hotel is clean and historically beautiful.
Jo Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfy beds
Melissa
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We paid a very high price for our two-night stay and unfortunately did not feel the value matched the cost. The shower had visible mold, no complimentary water bottles were offered, and valet service was unorganized — even after calling ahead, no one retrieved our car, and we were not informed that self-parking was an option. Additionally, there were no linens provided for the pull-out bed, and when we requested them it took over an hour to receive. Overall, the stay was just “okay,” but for the premium rate we expected much better service and attention to detail.
Read More
Amanda
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We moved our daughter into Syracuse University and stayed at this hotel. The staff and accommodations were great! We never had to wait for anything we needed. It’s a beautiful hotel and will be our first choice place to stay near the university!
Laura
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is an absolutely gorgeous hotel. It is a historical site and the architecture and artwork in the hotel is beyond! It was such a treasure and I am so pleased that the renovation and restoration went perfectly it's still very represented of the period. Not to be missed and worth every penny.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Historic. Fantastic.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Marriott Syracuse Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Marriott Syracuse Downtown

Number of reviews per page
20
40
Top reviews
Gabrielle
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stayed here prior to my son taking an exam at facility for his medical license. The room was very clean, front desk young man was very courteous. He even gave us a free coupon for breakfast for two. We ate at eleven waters for dinner as well. Wow definitely recommend eleven waters. It was so delicious. The doors upon entering each room are very historic and have some history in themselves. Look it up! The gym was clean and worked well. The beds were extremely comfortable. The only thing I would change is next time as a woman I would use the valet. There were a couple of interesting people hanging out near the parking garage. But this is definitely worth staying here!
Read More
Matthew
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff, great room, only quibble is that Colgate, my Alma Mater, got thoroughly whomped by the Orange.
Peter
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Free parking and breakfast would’ve been nice.
Thomas L
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in wasn’t great. Got there at 3:15…a little early for check in. No problem. Told them we would take ANY room - didn’t have to be the king room we reserved. Told us no rooms were ready and we would go in a “queue” for available rooms. Seemed like most people were checking in and getting keys right away. Check back at 3:50 - room wasn’t ready…said they would call us. At 4:30 we went back up to the desk…new employees at this point. Asked straight away if we wouldn’t mind a different room and gave us keys!! Told them that in the beginning. Seemed as if we would’ve sat there for hours with no call unless we kept checking. It was annoying. Hotel is nice otherwise…room was spotless but a little dated.
Read More
Matthew
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rich history!
pat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel spacious rooms friendly staff
Sana
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice historic building.
Albert
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was here for Scare-a-Con 2025. This is an older property that Marriott purchased. It shows signs of age, but the staff and service are fantastic! Great buffet breakfast and good food and drink at the Irish pub. I would definitely stay here again!
Craig
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always nice option for being in Syracuse... a great option
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic room, comfortable bed, excellent breakfast and service. The facility is a beautifully restored 100 year old landmark. Will definitely return
Betty
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

...
Redell
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overpriced room had food stains on the floor Pictures posted online does not represent actual room
Elena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff!!
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay!
Stephen
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent room, great staff and great restaurants. Hotel is clean and historically beautiful.
Jo Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfy beds
Melissa
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We paid a very high price for our two-night stay and unfortunately did not feel the value matched the cost. The shower had visible mold, no complimentary water bottles were offered, and valet service was unorganized — even after calling ahead, no one retrieved our car, and we were not informed that self-parking was an option. Additionally, there were no linens provided for the pull-out bed, and when we requested them it took over an hour to receive. Overall, the stay was just “okay,” but for the premium rate we expected much better service and attention to detail.
Read More
Amanda
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We moved our daughter into Syracuse University and stayed at this hotel. The staff and accommodations were great! We never had to wait for anything we needed. It’s a beautiful hotel and will be our first choice place to stay near the university!
Laura
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is an absolutely gorgeous hotel. It is a historical site and the architecture and artwork in the hotel is beyond! It was such a treasure and I am so pleased that the renovation and restoration went perfectly it's still very represented of the period. Not to be missed and worth every penny.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Historic. Fantastic.
Number of reviews per page
20
40