凱藝套房飯店

Older property but with new upgrades. Quiet to the point you did know anyone else was in the adjoining rooms. Clean and comfortable, I’ll be going back.

Perhaps it is expedia not updated but there is NOT a working hot tub, which was so disappointing. The pool is nice and warm and not overly busy. Sauna was ok. Room chairs were full of crumbs, otherwise clean. Very bouncy spring mattress'. Parking is at the back of the hotel off a one way road.

Air conditioning worked. Shops nearby. Continental breakfast. Plenty of parking. Staff friendly and helpful.

It was quiet & convenient.

Hotel is older building with some updating. Clean, but if you’re bothered by smells you may find the fragrance in the room hard to ignore. Walls are thin—my neighbors kept their TV on all night and even with earplugs and playing soft music to mask it, the TV noise kept me from sleeping. Overall, the hotel was well kept and the staff was friendly.

Comfortable beds. A/C unit was annoyingly loud when it kicked in.

The hotel was decent enough to stay in. But it was outdated and the ceiling seemed to be disintegrating in the pool area. Also was disappointed the hot tub wasn’t working and seem it needs to be replaced.

Everything was fine. Some areas need some updating. Our room was above the pool. The smell was quite strong. We didn’t request pool side. All in all, a good night’s rest.

Very nice but really would like to had continental breakfast .

Property is very old and in need of a grand makeover...not sure how this property was rated 8.8 out 10? To me this is at best a 5.

Satisfied

Staff checking in was kind of rude. Strict dog policy. 40lbs or smaller no aggressive dogs. What does that even mean?

Hotel was fine - a bit run down and the hot tub wasn’t working so that was a bummer but overall it was a decent stay.

Convenient location

The floor in the bathroom the laminate was coming up and I felt it was dangerous so I laid the bath towels on the floor.

The hotel is older but is fine with all of the updates made. It is in a great location - downtown Virginia. Easy walking distance to many locations. I enjoyed the sauna/spa. But was disappointed that the hot tub was not usable. The breakfast options were excellent! The staff were all very friendly and helpful.

Quick overnight stop

Poor quality for price, beds were not queen sized, rooms only around pool, pool smell very strong, outside doors left propped open.

It was great until I needed to go to my room on the 2nd floor!!! On check-in, a staff carried my stuff to my room & she was great. the problem was when I wanted to go to breakfast, come back up, shower, & then check-out. No elevator was working; door near me was impossible for me to open (loose doorknob & stuck); & the hotel phone in my room didn't work. I was a prisoner in my room. Called the number I had, for reservations only - finally found the local number & got help. But after I got to 1st floor, I had breakfast & checked out. The staff again was great, but my plans had to change because of the elevator issue. (I was in tears when I finally did call the front desk!) Breakfast was good, but never did get my shower. I would have had a hard time walking up the steps even without my bag (they kept it at the desk).

Old part of town, no restaurants