Quality Inn & Suites Glenmont - Albany South

We booked this stay because it was pet friendly. When we arrived at 10pm the front desk said “ we can not have ypu stay in the room ypu booked. The room you booked waa NOTpet friendly and you need to cancel or book at a SIGNIFICANT higher price in a room with a kitchenette? As these are pet ? Which doesnt make any sense. So when I finally agreed to pay upcharge for this they changed thier story and wanted to me to cancel and rebook? When i asked to speak with management the clerk said no we are canceling your stay “We dont have a room for you? Hotels.com could not help. This was a scam for sure ! Stay away !! The hotel lobby was filthy the bathroom had cobwebs, dirt in sink . The lobby smelled of stale food.

Genuinely the worst hotel I ever been to, think of it as a more expensive motel 6 except extremely dirty. The pictures made the rooms look a whole lot nicer than it really is. The staff wasn’t bad however for the price that they charge it is most definitely not worth it.

Is a very nice place to stay short time. The pool was unavailable at my stayed. They have a small place for breakfast and a small laundry room, but it's ok.

There are numerous ants in the room the room will not very clean and the room he stopped breaking the worst time so we had to go to the front desk to get it reactivated I want my money back

It was a nice option for a weekend getaway. Breakfast was decent and the beds were very comfortable.

The "pull out couch" that "sleeps two" was terrible and slightly larger than twin size. The cushions didn't fit, so it could not even be used as a couch. Someone else's hair was on my pillowcase when I arrived. The entire building smelled nasty. The pool was green and cloudy. It was closed, though they were advertising the pool on their sign. The floor (carpet) in our room was sticky. Our sink was cracked, and someone had tried to repair it with caulk. The water pressure was so low in the shower that my son said he couldn't feel it it was on. At breakfast, the fridge wasn't even plugged in, the thermometer showed that it was 65 degrees Fahrenheit. I plugged it in. The waffles did not taste like your typical hotel waffles, and the syrup was not "normal." It was a huge relief to leave.

Restrooms needed better cleaning.

The woman at the front desk was very friendly. The hotel was basically clean and the room was clean and the bed was comfortable. This was a stop along a trip so it gave us exactly what we needed.

Breakfast area was way overcrowded, there were a table for two and two tables for four. One large family alone crowded the entire area and made it impossible to get food or enjoy—also there were ants. Also the rooms furniture and bedding was stained.

We couldn’t even stay, the room was filthy and smelled like urine.

Enjoying a concert and WWE are from out of state. Will return!

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The stay wasn’t as it was pictured, the pull out bed was flat and ready to go through the frame. There wasn’t enough towel for the family in the room nor sheets for the pull out bed. When we got there there was trash in the room. Seems as someone had lunch and when we came back after settling it was removed. This was just a quick stay on our way to Maine. We won’t stay here again.

The hotel was clean. My room was quite large with nice amenities. The staff was good. They served a basic continental breakfast. Only negative was highway noise.

Convenient

Nothing is unique.Thay are cheats.I booked a room and had car troubles and could not make it.I called and asked for refund they frustrated me and refused to give me back my money.

Fine for a late check in and quick 6 hour rest. Clean and comfortable if older.

Not very appealing

Clean quiet

Selected a non smoking room and it smelled like someone lighted up a joint in there. The people in the room next to us were so loud, we could hear their TV playing the entire night and late into the morning. Then we approached management they were horrible. Ended up changing hotels.