Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

We were there for 6 nights. Location was good and the views of the lake were great. Check in was hassle free. Lobby was clean and smelled good. We were on the 9th floor of the "new" tower. There was construction so it was not so clean. Rooms were not 100% secure as there was access from the outside. Pool was clean and had nice views of the lake. Room was ok...there was a leak in the room. We advised management but nothing was really done as there was another leak the next day...so if they don't care, why should we. Luckily none of our stuff got wet. The AC unit was not the best...even though these rooms had recently been remodeled. The breakfast was ok....mostly pancakes and waffles, toast, fruit, cereals, juices and coffee. They had boiled eggs and one morning they swapped the eggs for just beans. No sausage or bacon or hash browns. They have a gym and a rooftop pool but you had to stay in the main building to have access to the gym...makes no sense. I guess only people in the main building care to workout/exercise. We asked the front office about access and said that unfortunately since we're in the "outside" building we didn't get access to the gym but we could the next time IF we stayed in the main building. Unbelievable...you figure you paid to stay at the same place but we don't get access. They also have a bar but you have to buy tickets at the fron desk and can't pay the bartender Again location was good, hotel was ok and service was mediocre

Anything

When we checked in, we went upstairs to the top floor, which we had reserved so we could enjoy the pool on top roof ! The pool was dirty. maintenance crew came up They work for a couple hours and we just left Reached out to Expedia and they contact the hotel confirm our issue and this is the response From them ! Thanks for patiently waiting on the line. I'm done calling with the property and Hermina the front desk said that the pool was not broken and it's been functioning well for a week now so they will not be able to approve of me for a compensation. I'm doing my best to let them know of your situation and stated that you've provided a picture however they are still upheld to their decision. I wish I can post pictures here. What a shame will be coming to this hotel for a long time.!

The staffer very nice

Great service, room was very clean and the works showed great hospitality

The fact that they don't have cable or certain tv channels.

Great Experience

It was great.

The remodeled room was quiet, and king bed was very comfortable, Had a problem with the key card not working, but 2nd one was fine, Breakfast was basic, hard boiled eggs were odd textured, luke rubber..,All in all I would stay again

It was amazing, rooms were cleaned and comfortable.

N/a

The driver couldn’t find the front entrance. When we did the doors were locked and we were not able to get in, until someone buzzed us in. Which means it’s was an unsafe place and area. There was not a restaurant inside the hotel. They situated us in the building that was under construction where there was a lot of dust and dirt inside the elevators and the hallways which you brought into the room. It smelled bad I chocked constantly from the dust. The side of the wall where the TV was hanging the electrical was not working. I called to ask the front desk to explain the situation and informed them that my mom was disabled. If they could move us inside the other building. II spoke to Andrea the manager and she said she could not change our rooms. Engineering came to check the electrical. The man said the breaker was not working they told the front desk to move us, only 2 rooms down. The staff was not empathetic to the fact that my mom was disabled and did not want to acknowledge or apologize for such an inconvenience. Being that my mom is disabled they should of made adjustments on ADA American disability act. They should of also notified Expedia about the construction and why are they making people breathe the toxic air what if there was asbestos.

Very polite service and beautiful.

Somehow, a clerical error was made and my room was listed as occupied. At 1:50 AM in the morning four individuals were attempting to enter my room shortly after I arrived back from obtaining my delivery order from downstairs. Very strange and scary situation.

Excelente vista y comodidad!!! Lo único que le añadiría sería actividades y un bar en la piscina

Ett helt ok men inte mer hotell med enkel frukost och fri parkering nära universal parkerna. Det finns en gratis shuttle bus till universal och sea world , men den är helt meningslös då den endast avgår 07.10 på morgonen… Trevlig personal men enkelt lite bedagat hotell.

Barulho de obra e cartão de acesso desmagnetiza sempre

La ubicacion excelente, la higiene en la habitación tambien. Lo unico deficiente es el desayuno.

Muy lindo el.lugar super limpio el.personal de frondes muy amable pero el desayuno es terrible solo huevo cosido lo hubieran de variar aser huevo revueltos cosido nu gusto tienen poner unos bacon y con eso estaria perfecta el hotel

Já ficamos nesse hotel em outras passagens por Orlando. Achamos a localização perfeita, acesso fácil,a possibilidade de caminhar a pé, é uma variedade enorme de restaurantes. O Hotel foi reformado há alguns anos, ficou muito bonito e aconchegante, pela estrutura, localização e excelente estacionamento esse hotel merecia uma limpeza e cuidado mais eficientes, como serviço de quarto todos os dias, e no café o oferecimento de ovos mexidos todos os dias e um bolinho bem gostoso. Essa crítica é construtiva, esse hotel tem potencial.