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Red Roof Inn Rochester - Henrietta
Hotels
5.2
/10
Fair
955 reviews
What Guests Say About Their Stay
Cherri
10.0
/ 10
Everything is great and I love the hotel. Negative is when i am a nonsmoker but i can smell smoking areas or through walls.
The floor looked clean but a little sticky on the floor, and the shower tub was hard to drain.
Izabella
10.0
/ 10
The experience was better than most of mine with Red Roof Inn, all and all pretty decent place to stay
Alyssa
10.0
/ 10
Spent the day at local diners and Dave & Busters, didn’t actually check in until 1AM.
Check in was super easy, he gave me my key and made sure to get clear and simple instructions on getting to my room, to be sure I wasn’t outside wandering at night in the cold alone (my fiancé was in the car so I did look alone).
The room smelled weird, but was warm and had clean sheets so that’s all that really mattered. There was a a paper towel in the peep hole, which made it feel sketchy but that’s fine.
The shower had good enough water pressure to knock over the elderly (in a good way). Only 2 towels so we had to share. We probably could have gotten more from room service but we didn’t ask.
When I checked out, they were still polite and was a stress free birthday to trip. We always use red roof.
Photo of the D&B haul attached :)
In the Area
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4820 W Henrietta Road, Monroe County, New York State, United States, 14467
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in Red Roof Inn Rochester - Henrietta
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Red Roof Inn Rochester - Henrietta Address: Map & Location
4820 W Henrietta Road, Monroe County, New York State, United States, 14467
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Location
Red Roof Inn Rochester - Henrietta is located in area / city Monroe County.
About Red Roof Inn Rochester - Henrietta
Red Roof Inn Rochester - Henrietta is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Red Roof Inn Rochester - Henrietta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Red Roof Inn Rochester - Henrietta
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- Laundry service
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
General
- Parking
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Red Roof Inn Rochester - Henrietta
Important Note
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Red Roof Inn Rochester - Henrietta | 108 |
Number of floors in Red Roof Inn Rochester - Henrietta | 2 |
Another facilities in Red Roof Inn Rochester - Henrietta | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Express check-in |
Frequently asked question in Red Roof Inn Rochester - Henrietta
What are available facilities at Red Roof Inn Rochester - Henrietta?
There are top facilites at Red Roof Inn Rochester - Henrietta such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Red Roof Inn Rochester - Henrietta?
Check-in time at Red Roof Inn Rochester - Henrietta is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Red Roof Inn Rochester - Henrietta?
Red Roof Inn Rochester - Henrietta is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Red Roof Inn Rochester - Henrietta have?
Red Roof Inn Rochester - Henrietta has 2 floors.
How many rooms are available at Red Roof Inn Rochester - Henrietta?
Red Roof Inn Rochester - Henrietta has 108 rooms in total.
More Reviews from Other Guests in Red Roof Inn Rochester - Henrietta
Other sources (955)
5.2
Fair
From 955 reviews
Cleanliness
5.0
Room Comfort
6.0
Service and Facilites
6.4
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Traveler Reviews Red Roof Inn Rochester - Henrietta
Number of reviews per page
20
40
Top reviews
Carmen
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very good place to stay
Hristo
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
dilapidated hotel, left immediately
James
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This place is a complete dump. Everything is dirty or broken!!!
Megan
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Fast and easy check in
Edwin
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
nothing
Dennis Robert
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very disappointed to say the least. Exposed outlet wires. The outlet cover was laying on the floor. Pet odor in room. TV didn’t work in the 2 different rooms we were given. We couldn’t change the channels with the remote in the first room so they moved us to a second room. In the second room we could change the channels but couldn’t hear it because the volume adjustment didn’t work. Told we had to use the one set of towels provided for showers the WHOLE week we were there. Yuck!!! No cleaning service the whole week. There was a gap at the bottom of the door so critters could very easily get into our room. We heard the person in the next room every time he coughed AND we actually heard that person snoring too. Really had an unpleasant stay. Would NOT recommend you stay here.
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Carolyn E
Business and Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All of the beds at the Red Roof Inn needs to be replaced ASAP with new ones.
James
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great
Meredith
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was disgusting. Smelled heavily like dog and I found literal trash under the bed. The bathroom didn’t work properly and you could see light coming under the entrance door. I’ve never been at a place this disgusting. If I hadn’t already paid I’d have left and gone to a better location.
Sarah
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The first room we were given reeked of smoke. The second also smelled funny but was acceptable. The soap dispenser by the sink was empty, reading lights over the bed were broken, and the shower drain was slow.The uncarpeted floor didn't seem clean.
Gabriel
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Soon as I walked in the room floor is dirty hair all over the linens under the bed was dirty bottle caps wrappers.
Shaylie
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The bedsheets were stained with brown splotches, and the entire room was dirty. The air conditioning unit looked like it hadn't been cleaned ever. We spent at least 20 minutes cleaning the room ourself before actually getting comfortable.
Victoria
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Had to be given a new room as the room we were first given keys for had trash in it and had not been cleaned since it was last used. The staffbwas nice and did not hesitate to get us a new room when we notified them, almost as if they weren't surprised. Our second room has some issues with the toilet and the TV did not work. We were able to make do with the toilet but despite trying to get the TV fixed/working we were not able to. We figured it wasn't worth saying anything and having to swap rooms again. Housekeeping also did not stop by our room the entire trip we were there, however, with how our trip started, we expected this to be the case.
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Wendy
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I wish I had read the reviews before coming. The experience was awful. It all started with an unattended lobby with locked doors, as I was checking in. There was no sign that said someone was coming back. I was worried I wouldn't be able to get into my room. About 5-10 minutes later, someone came and I learned that every person had to be buzzed into the space before entering. It concerned me that security was set up that way. The parking lot had large signs about not being responsible for parked cars. Was I in a bad neighborhood, I wondered? As I got into my room, I noticed the bedding had smoke burns and holes on it. One of the pillows had yellow stains that were see through the pillow case, which also had stains. There were only 3 pillows for the King-sized bed when there were supposed to be 4. 2 of the pillows were extremely flat. The tub had yellow stains throughout. The room and bathroom doors were painted horribly. The AC vent had burnt marks. The light switch area over the bed had smudges around it. The TV didn't work at all (said no signal). I did ask the front desk person for an extra pillow and was told they didn't have anymore. I also asked her about the TV and she said she'd come take a look, but never came. Needless to say, I will never come back to this dirty and skeevy hotel.
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Ann
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It felt a little uncomfortable with some of the people that seemed to be just hanging outside…and the smell of smoke was everywhere but for one night - I survived !! 😉
David
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Poor conditions
Shanell
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved the place . No noise and
Very close to my destination
monica
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Cigarette smoke outside door all day
Jose
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Richard
Leisure
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The sheets and towels were not changed. No maid service. The TV didn't work. Bus found in the sink. Awful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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