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Sonesta ES Suites Reno
Hotels
7.6
/10
Pleasant
707 reviews
What Guests Say About Their Stay
Cameron
10.0
/ 10
Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
Itzel
10.0
/ 10
The staff was friendly, and the room was clean. The place was a like an apartment, ir had separate rooms, kitchen, dining table and a sofa and tv. The bed and sofa were very comfortable
Satvir
10.0
/ 10
Room was good over all. Pots and pans were burnt, Not cleaned well. They need to put in small non-stick fry pan and griddle. Small pot for small cooking.
In the Area
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9845 Gateway Dr, Washoe County, Nevada, United States, 89521
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sonesta ES Suites Reno
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Sonesta ES Suites Reno Address: Map & Location
9845 Gateway Dr, Washoe County, Nevada, United States, 89521
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Location
Sonesta ES Suites Reno is located in area / city Washoe County.
About Sonesta ES Suites Reno
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sonesta ES Suites Reno.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Sonesta ES Suites Reno is the right place to stay.
All facilities in Sonesta ES Suites Reno
Others
Things to Do
- Beach umbrella
- Barbecue
- Picnic area
- Outdoor pool
- Pool sun loungers
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
General
- Fireplace in lobby
- Parking
- Banquet
- Parking (surcharge)
Hotel Services
- Multilingual staff
- Laundry service
- Luggage storage
- 24-hour Receptionist
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Business Facilities
- Meeting facilities
- Business center
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Sonesta ES Suites Reno
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Uncovered self parking fee: USD 5 per night
- Pet fee: USD 150 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Laundry fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from October 9 to May 29:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sonesta ES Suites Reno | 120 |
Number of floors in Sonesta ES Suites Reno | 3 |
Another facilities in Sonesta ES Suites Reno | Beach umbrella, Barbecue, Picnic area, Outdoor pool, Pool sun loungers |
Frequently asked question in Sonesta ES Suites Reno
What are available facilities at Sonesta ES Suites Reno?
There are top facilites at Sonesta ES Suites Reno such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sonesta ES Suites Reno?
Check-in time at Sonesta ES Suites Reno is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sonesta ES Suites Reno provide breakfast?
Yes, Sonesta ES Suites Reno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sonesta ES Suites Reno?
Sonesta ES Suites Reno is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sonesta ES Suites Reno have?
Sonesta ES Suites Reno has 3 floors.
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More Reviews from Other Guests in Sonesta ES Suites Reno
Overall Ratings & Reviews Sonesta ES Suites Reno
Other sources (707)
7.6
Pleasant
From 707 reviews
Cleanliness
7.8
Room Comfort
8.2
Location
8.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sonesta ES Suites Reno
Number of reviews per page
20
40
Top reviews
Karen
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I made a reservation to stay here about 1 month in advance on Expedia. There was a group of us staying there moving our girls into college. The hotel called me at 1:00 in the afternoon of checkin day to say that they didn't have a room for me as they were overbooked. I explained that I was staying there with a group of friends and they didn't care and just say "call Expedia to get you a new hotel". As I was by myself and in a strange place, I was not happy with this but luckily Expedia did find me a room in another hotel. My friends who did end up staying there said the rooms were not very clean and it was probably a good thing that I got bumped.
Read More
Kaitlin
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was not as advertised. Truly disgusting had multiple cockroaches in my room. When I checked in another guest was screaming at the front desks staff. The whole hotel was sketchy and I felt unsafe the entire stay.
allen
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great Hotel, I would recommend to friends. Very helpful & friendly staff.
Jose
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always lack of stuff. Every time this place is getting worse.
LeAnne
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
People that work there are top notch
Candelario
Business with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Todo estuvo exelente
Wendy
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The floors are dirty! Food was ok for quick breakfast, beds were average, water pressure was very low in shower. Had to sign in each day for Wi-Fi, heard traffic and planes departing, soap container in bathroom was empty. No extra pillows for hide a bed couch😳pool was adequate!
Chey
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Chill property and dog friendly
Patrick
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Solid hotel
Breakfast was OK, not great
Ricky
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff not helpful not enough bedding, towels for all the guest. My sink did not, cabinets smelled very bad.
Chris
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A bit outdated but worth the price. Not happy that i reserved a room with king bed, and was given a room with queen bed instead
Cameron
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
Itzel
Business with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff was friendly, and the room was clean. The place was a like an apartment, ir had separate rooms, kitchen, dining table and a sofa and tv. The bed and sofa were very comfortable
Satvir
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was good over all. Pots and pans were burnt, Not cleaned well. They need to put in small non-stick fry pan and griddle. Small pot for small cooking.
Darrell
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Very good. Just what we needed after hours on the road.
Rakesh
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I liked the kitchenette. Breakfast was ok. People in the next door were loud and verbally arguing all night.
LESLIE
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The check-in was not good the room given to us was occupied so we had to go back and be reassigned a room which was perfect nice and quiet. Access to the building was not easy however only one card locked door was working to get back in room at 5 am
Jocelyn de
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
They charged me additional $87 I already paid with Expedia
CAROLE
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hot el is convenient and quieter that the casino hotels. Pool area was dirty, dog poop in pool area not there fault . Outside area was bombarded with loud kids and parents till late at. Ight
Greg
Business with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room was shabby, hotel was old and worn-out. Furniture was garbage.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Sonesta ES Suites Reno
Other sources (707)
7.6
Pleasant
From 707 reviews
Cleanliness
7.8
Room Comfort
8.2
Location
8.2
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Sonesta ES Suites Reno
Number of reviews per page
20
40
Top reviews
Karen
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I made a reservation to stay here about 1 month in advance on Expedia. There was a group of us staying there moving our girls into college. The hotel called me at 1:00 in the afternoon of checkin day to say that they didn't have a room for me as they were overbooked. I explained that I was staying there with a group of friends and they didn't care and just say "call Expedia to get you a new hotel". As I was by myself and in a strange place, I was not happy with this but luckily Expedia did find me a room in another hotel. My friends who did end up staying there said the rooms were not very clean and it was probably a good thing that I got bumped.
Read More
Kaitlin
Leisure
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property was not as advertised. Truly disgusting had multiple cockroaches in my room. When I checked in another guest was screaming at the front desks staff. The whole hotel was sketchy and I felt unsafe the entire stay.
allen
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great Hotel, I would recommend to friends. Very helpful & friendly staff.
Jose
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always lack of stuff. Every time this place is getting worse.
LeAnne
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
People that work there are top notch
Candelario
Business with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Todo estuvo exelente
Wendy
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The floors are dirty! Food was ok for quick breakfast, beds were average, water pressure was very low in shower. Had to sign in each day for Wi-Fi, heard traffic and planes departing, soap container in bathroom was empty. No extra pillows for hide a bed couch😳pool was adequate!
Chey
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Chill property and dog friendly
Patrick
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Solid hotel
Breakfast was OK, not great
Ricky
Leisure with Children
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff not helpful not enough bedding, towels for all the guest. My sink did not, cabinets smelled very bad.
Chris
Leisure
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A bit outdated but worth the price. Not happy that i reserved a room with king bed, and was given a room with queen bed instead
Cameron
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Parking was very convenient and the room was spacious and very nice. I will definitely stay here again.
Itzel
Business with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The staff was friendly, and the room was clean. The place was a like an apartment, ir had separate rooms, kitchen, dining table and a sofa and tv. The bed and sofa were very comfortable
Satvir
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room was good over all. Pots and pans were burnt, Not cleaned well. They need to put in small non-stick fry pan and griddle. Small pot for small cooking.
Darrell
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Very good. Just what we needed after hours on the road.
Rakesh
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I liked the kitchenette. Breakfast was ok. People in the next door were loud and verbally arguing all night.
LESLIE
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The check-in was not good the room given to us was occupied so we had to go back and be reassigned a room which was perfect nice and quiet. Access to the building was not easy however only one card locked door was working to get back in room at 5 am
Jocelyn de
Leisure
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
They charged me additional $87 I already paid with Expedia
CAROLE
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Hot el is convenient and quieter that the casino hotels. Pool area was dirty, dog poop in pool area not there fault . Outside area was bombarded with loud kids and parents till late at. Ight
Greg
Business with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Room was shabby, hotel was old and worn-out. Furniture was garbage.
Number of reviews per page
20
40