Suburban Studios Minneapolis Brooklyn Center

Parking lot was being paved and we had to walk all around the building to get in. The asphalt got on everyone's shoes. Clearly our floor had not been cleaned since the last guest since walking barefoot within the unit led to black feet.

The first non smoking room reeked of cigarettes. Got a new room after. Shower was covered in dirt and no toilet paper. 2 towels and that's it. People partying in the parking lot right outside window until 5am.

I wish I could get my money back, this was the worst time I’ve ever stayed in my life. The air-conditioning wasn’t on the place isn’t clean. I don’t have a garbage can. I had to get my own towels and soap the staff isn’t very friendly.

Terrible, my flight was delay due to weather. I was a few hours late to ckeck in so they sold my room to another customer. Isnt reservation suppose to hold the room? Anyway, im not impress with the place, it doesnt look clean in the office area.

Didnt like the hidden fee's on the room

The building was clean and quiet

I booked hotel room when i got there, they told me it is full, wasted time, poor service

Everything is very dirty. Dissatisfied

Overall it was a good hotel stay no complaints

Lavatory is not draining well

Ok

Trash under the bed i moved the chair closer to the tv for my son & a extremely firty hat & socks were underneath nath tub had dirt ring around it i had to scrub it out before my kid could use it also cigarette burns in the blanket

Place smells of cigarettes and pot. I think more people live there than visit. Druggies hanging outside with obvious drug marks all over their arms and asking you for food and change. They gave us 1 towel and it was like breaking an arm to get a 2nd one. Our key cars would work for the back door and every time we went to the front desk for a new one, no one was working. When we booked it stated there was coffee, tea and a grab and go breakfast and a vending machine. I was really wanting a bath and it was so dirty so I went to the store to buy bleach and scrubbed it so I was able to use it. Will never stay again. Definitely dont bring kids here.

Needs new management rooms need to be cleaned the right way Hood vibes for sure but its affordable if you are looking for that

Hotel was disgusting. Customer service sucked. We got our key and went over to try and open our room. Room did not open. So right away we had to ask for a different card key. They only gave us one. Online we were promised a room with two queen beds, when we arrived, we only received one queen bed. Which was extremely difficult with two adult adults and one toddler. (I’m pretty sure some hotels don’t even allow that many people for one queen bed.) Paint was chipping in our hotel room. Random burn marks on plastics in the hotel. All of the drains in the hotel room were partially clogged. We did not receive pillows for the bed. The room felt very stuffy, like it smelled weird and they used very cheap scent to cover the smell. The smell was over bearing. Head board was dirty. We had to clean it before being able to sleep. The floor looked like it wasn’t sweep ever. The floor was also very sticky. Like sticky that your shoes stuck to the floor every time you took a step. I didn’t let my one year old son walk around the room. Which was very difficult to do with a toddler. Random hair on the bed. Bathroom door was weirdly dirty. We left for a few hours to get lunch and then came back. When we came back, our room key didn’t work yet again. I spoke with front desk and asked them to reprogram the key again, they told me that no one was supposed to be in that room. I had to tell them that I already stayed in that room, but they did not believe me. I had to convince them and tell t

Never got a refund

I didn’t stayed in due to poor maintenance

Should have read the reviews before booking. The „non-smoking“ room I got reeked of cigarettes and even the blanket had a couple of cigarette burn holes in them. Booked for two, only got one tiny pillow (didn’t care to ask, because they had given us the wrong key card and had to run down to get the right ones - one staff member let us in the room to drop off our bags before heading downstairs to get the keys fixed - thankfully). The kitchen stove was useless because there was no pot to cook my food in, needless to say any utensils. I see that there is probably a theft risk of these items because of the area that the hotel was in. The bathroom had someone else‘s hair in it and it felt very unsafe - especially if a girl was traveling here alone.

Elevator dirty bed dirty bathroom dirty towels hair

Took a shower right when i got to the hotel. Had to call the front desk while in the shower to deliever towels because they never put new ones in the hotel room. Pulled bed sheets down to find a dirty sock. I ended up leaving and never stayed the night.