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- Hotel in The Ballantyne, A Luxury Collection Hotel, Charlotte
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The Ballantyne, A Luxury Collection Hotel, Charlotte
Hotels
9.2
/10
Exceptional
888 reviews
What Guests Say About Their Stay
April
10.0
/ 10
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
David and Victoria
10.0
/ 10
Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Tatiana
10.0
/ 10
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
In the Area
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10000 Ballantyne Commons Pkwy, Mecklenburg County, North Carolina, United States, 28277
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Ballantyne, A Luxury Collection Hotel, Charlotte
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The Ballantyne, A Luxury Collection Hotel, Charlotte Address: Map & Location
10000 Ballantyne Commons Pkwy, Mecklenburg County, North Carolina, United States, 28277
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Discover More About The Ballantyne, A Luxury Collection Hotel, Charlotte
Location
The Ballantyne, A Luxury Collection Hotel, Charlotte is a hotel in a good neighborhood, which is located at Mecklenburg County.
About The Ballantyne, A Luxury Collection Hotel, Charlotte
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ballantyne, A Luxury Collection Hotel, Charlotte exclusively for you.
The Ballantyne, A Luxury Collection Hotel, Charlotte is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Ballantyne, A Luxury Collection Hotel, Charlotte.
All facilities in The Ballantyne, A Luxury Collection Hotel, Charlotte
Others
Things to Do
- Hot tub
- Indoor pool
- Picnic area
- Garden
- Health club
- Shops
- Beach umbrella
- Spa
- Outdoor pool
- Sauna
- Steam room
- Pool cabanas (surcharge)
- Pool sun loungers
Hotel Services
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
- Laundry service
General
- Banquet
- Ballroom
- Reception hall
- Terrace
- Fireplace in lobby
- Parking
- Parking (surcharge)
Public Facilities
- Others
- Coffee shop
- Elevator
- Coffee/tea in lobby
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference center
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Transportation
- Bus/truck parking
- Area shuttle
- Valet parking (surcharge)
Nearby Facilities
- Hair salon
- ATM/Banking
- Grocery
Family-friendly Facilities
- Children games
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Ballantyne, A Luxury Collection Hotel, Charlotte
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
- Uncovered self parking fee: USD 20 per night (in/out privileges)
- Uncovered valet parking fee: USD 30 per night (in/out privileges)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a smoke detector and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Ballantyne, A Luxury Collection Hotel, Charlotte | 244 |
Number of floors in The Ballantyne, A Luxury Collection Hotel, Charlotte | 7 |
Another facilities in The Ballantyne, A Luxury Collection Hotel, Charlotte | Hot tub, Indoor pool, Picnic area, Garden, Health club |
Frequently asked question in The Ballantyne, A Luxury Collection Hotel, Charlotte
What are available facilities at The Ballantyne, A Luxury Collection Hotel, Charlotte?
There are top facilites at The Ballantyne, A Luxury Collection Hotel, Charlotte such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Ballantyne, A Luxury Collection Hotel, Charlotte?
Check-in time at The Ballantyne, A Luxury Collection Hotel, Charlotte is staring from 16:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte provide breakfast?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Ballantyne, A Luxury Collection Hotel, Charlotte?
The Ballantyne, A Luxury Collection Hotel, Charlotte is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Ballantyne, A Luxury Collection Hotel, Charlotte have?
The Ballantyne, A Luxury Collection Hotel, Charlotte has 7 floors.
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More Reviews from Other Guests in The Ballantyne, A Luxury Collection Hotel, Charlotte
9.2
Exceptional
From 888 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.4
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Ballantyne, A Luxury Collection Hotel, Charlotte
Number of reviews per page
20
40
Top reviews
Hettion
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I recently stayed for two nights at Ballantyne, a Luxury Collection Hotel, Charlotte. Upon arrival, the property made a wonderful first impression — the fresh flowers in the lobby and the serene, well-maintained grounds set a welcoming tone. The location is convenient and within walking distance of several restaurants. Staff were courteous and professional, and management was responsive when concerns were raised.
However, for the $400 nightly rate, the room itself was disappointing. The décor felt outdated and dim, with carpet that had noticeable stains and did not feel clean. While robes and slippers were provided, the bathroom tile was worn and in need of updating. Upon arrival, I found a visible stain on the bedsheets — housekeeping did respond immediately, but it was still an unsettling first impression.
The in-room minibar automatically charges if an item is moved, and there was no espresso or coffee machine available in the room — surprising for a property of this category. The spa, while spacious, felt overly segmented with too many small rooms, making it feel disjointed rather than relaxing.
Dining at the on-site restaurant for Saturday brunch was mixed: the food was fine, but our waitress appeared impatient and visibly displeased with even small requests.
Read More
MICHELE
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The restaurant in the hotel was below average. I went there for lunch. My sandwich and sweet potato fries were overcooked (burnt). Staffing shortage myst be a problem because it took a ling time to get my burnt meal. The waitress deducted a couple of dollars, but i should not have been charged for that food.
April
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
Annette
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.
Teresa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel and great service
Lurrie
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The Ballantyne is likely the best hotel in the Charlotte region.
YAMMINAH
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I booked The presidential suite for my birthday to have a small gathering to celebrate and every so often they are coming to my room about complains of noise when I was Told before I booked I can Have a gathering celebration and this was not fair to disturb me each time this was not a good experience
Marjorie
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Amazing stay!
David and Victoria
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Tatiana
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
Stewart
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent service and food.
christopher
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel, very clean and staff is amazing.
Ross
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Check in quick and got our room early. Beautiful hotel! We spent the afternoon in the pool. Walking distance to the Amp at Ballantyne where we saw a great concert. Very happy with the whole resort.
Verified traveler
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had a phenomenal time. The rooms were excellent. The front desk staff was extremely polite and helpful. The food was amazing and the Spa was great! Highly recommended.
Shakuwrah
Business and Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I liked how the staff were so nice and helpful
vitaliy
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
amazing stay
Lesly
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Gabriell was AMAZINGGGGG!!!! I enjoyed staying here and will come again!
Christy
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The location was great for concerts at the outdoor venue. Room and bathroom were really lovely with a sweet view of the park area.
Michele
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location to enjoy restaurants and music within easy walking distance. Hotel had nice amenities and staff was great!
Timothy C
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This hotel is beautiful! Staff was friendly and the rooms were so perfect!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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9.2
Exceptional
From 888 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.4
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Ballantyne, A Luxury Collection Hotel, Charlotte
Number of reviews per page
20
40
Top reviews
Hettion
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I recently stayed for two nights at Ballantyne, a Luxury Collection Hotel, Charlotte. Upon arrival, the property made a wonderful first impression — the fresh flowers in the lobby and the serene, well-maintained grounds set a welcoming tone. The location is convenient and within walking distance of several restaurants. Staff were courteous and professional, and management was responsive when concerns were raised.
However, for the $400 nightly rate, the room itself was disappointing. The décor felt outdated and dim, with carpet that had noticeable stains and did not feel clean. While robes and slippers were provided, the bathroom tile was worn and in need of updating. Upon arrival, I found a visible stain on the bedsheets — housekeeping did respond immediately, but it was still an unsettling first impression.
The in-room minibar automatically charges if an item is moved, and there was no espresso or coffee machine available in the room — surprising for a property of this category. The spa, while spacious, felt overly segmented with too many small rooms, making it feel disjointed rather than relaxing.
Dining at the on-site restaurant for Saturday brunch was mixed: the food was fine, but our waitress appeared impatient and visibly displeased with even small requests.
Read More
MICHELE
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The restaurant in the hotel was below average. I went there for lunch. My sandwich and sweet potato fries were overcooked (burnt). Staffing shortage myst be a problem because it took a ling time to get my burnt meal. The waitress deducted a couple of dollars, but i should not have been charged for that food.
April
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.
Annette
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.
Teresa
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great hotel and great service
Lurrie
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The Ballantyne is likely the best hotel in the Charlotte region.
YAMMINAH
Leisure Family
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I booked The presidential suite for my birthday to have a small gathering to celebrate and every so often they are coming to my room about complains of noise when I was Told before I booked I can Have a gathering celebration and this was not fair to disturb me each time this was not a good experience
Marjorie
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Amazing stay!
David and Victoria
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Luxurious hotel. Clean, excellent service, delicious food at the restaurant.
Tatiana
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
One of my newly discovered gems ! I travel a lot for work and have enjoyed every second at the hotel. Short stay but would love to come back and stay a little longer! A treasure
Stewart
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent service and food.
christopher
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great hotel, very clean and staff is amazing.
Ross
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Check in quick and got our room early. Beautiful hotel! We spent the afternoon in the pool. Walking distance to the Amp at Ballantyne where we saw a great concert. Very happy with the whole resort.
Verified traveler
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We had a phenomenal time. The rooms were excellent. The front desk staff was extremely polite and helpful. The food was amazing and the Spa was great! Highly recommended.
Shakuwrah
Business and Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I liked how the staff were so nice and helpful
vitaliy
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
amazing stay
Lesly
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Gabriell was AMAZINGGGGG!!!! I enjoyed staying here and will come again!
Christy
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The location was great for concerts at the outdoor venue. Room and bathroom were really lovely with a sweet view of the park area.
Michele
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great location to enjoy restaurants and music within easy walking distance. Hotel had nice amenities and staff was great!
Timothy C
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This hotel is beautiful! Staff was friendly and the rooms were so perfect!
Number of reviews per page
20
40