The Claridge Hotel

For a quick weekend getaway, this wasn't terrible. But the almost non-existent elevators left a lot to be desired. Very old and in need of renovations.

The hotel room did not contain the amenities that it was supposed to such as an ironing board iron and hair dryer. The ice bucket did not have a bucket just the leather ring that goes around it. The ice machine on my floor and the floor beneath us was broken. Could barely open the glass shower door. Very scary to move back and forth thought it was going to break. Very few towels in the room and they were very rough and uncomfortable to use. There were no pool towels at the pool. The pool area was freezing cold because the glass ceiling had several broken pains which were covered by wooden 4x4s that I thought were going to cave in during the windy day that we were there. The parking was very expensive $27 for the night. The hotel itself was not very clean and many areas looked like needed repairs. The beds were hard as a rock the pillows were not comfortable. I'm sure I am forgetting several things. Oh yes there was no phone in the room to call the front desk. You cannot control the room temperature. If you wanted the room over 65 degrees you had to call maintenance. I would not recommend staying there to anyone. The only positive was the temperature of the pool water which you did not want to get out of because once you did your froze your butt off in the 20° pool area

It was a very nice stay and kid friendly

It was ok. Just pool area was cold and the hallways. Pool was warm and nice. But coming out of the pool area was cold.

Good place to stay.

Historical

Good one.

Convenient location. Historic hotel. Ceilings and bathroom vent should be cleaned, dust, but overall a clean and enjoyable stay. Elevators a little slow but mostly during busy time so didn't expect much with older elevators and hotel. I would stay there again and would recommend it.

My room had no heat figerator barely worked no microwave in room coffee makers sucked elevator sucked at one point, had to wait almost twenty minutes for a elevator to go to the eleven four . The best part of the room was the jacuzzi had to use the jacuzzi to heat up the room. Sad!

Thank you very much

Except for the Gift box thrown away i had a great time

We were able to check in early. Valet was great and we like the connecting walkway to Bally's next door.

I really enjoyed my stay the first go around a month before this stay but this time it was left to be desired . I love the bar and high rollers but this stay from check in to the quality and cleanliness of the room and hallway area was really lacking . I came for the pool and it was really dirty oh well , great price good location not bad for what you pay for but I ended up leaving halfway through my reservation I just wasn’t happy .

Some things in the room needed repair.

I liked that it was a property with history but it is showing it’s age and is run down. The room was not very clean and it was freezing in the room. Granted it was freezing outside but cold air was rushing through the window. Check in took over 1/2 an hour and when we checked in there were only 3 working elevators. One was reserved for a wedding. A friend was staying at the hotel with us and they waited 30 minutes for an elevator to come downstairs.

The room was dirty, the hotel was dirty. You had to wait over 20 minutes for the elevator and it was jammed packed. The beds were uncomfortable and I barely was able to sleep. I will never stay here again.

Old, dated, needs alot of updating and more amenities

Great time

The hotel was trash. The elevators were not working. The staff was terrible. They need to close that place down and do a complete remodel. I will never stay there again nor will I refer that place to anyone.

The hotel is well located, and the price is reasonable. The room was spacious and clean, but it felt quite old. One major downside was the staff’s attitude—they were very unfriendly and didn’t even make eye contact with guests. Additionally, there was a lot of noise in the hallway, and the hotel made no effort to control it. Overall, while the location is great, the service and upkeep need significant improvement.