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The Westin Cleveland Downtown
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The Westin Cleveland Downtown
Hotels
8.4
/10
Very Good
1,090 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
Restaurant food was good, a bit pricey but good. Service was slow all weekend, grant it Friday was valentine day. Weather was nasty Saturday and Sunday said not all help came in
Barbara
10.0
/ 10
We appreciated the room upgrade from Ed on the night when we arrived.
The room was spacious, clean, and comfortable
Bob
10.0
/ 10
Check-in was a breeze!!! Excellent staff!! Within walking distance to lots of food options, Rocket Mortgage Fieldhouse, and Huntington Convention Center!!! Great price for the room. Will definitely stay here again!!
In the Area
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777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Cleveland Downtown
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Per room per night (excl. taxes & fees)
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What's around The Westin Cleveland Downtown
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777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114
Discover More About The Westin Cleveland Downtown
Location
Staying at The Westin Cleveland Downtown is a good choice when you are visiting Cuyahoga County.
About The Westin Cleveland Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Cleveland Downtown exclusively for you.
Get precious and unforgettable moment during your stay at The Westin Cleveland Downtown.
All facilities in The Westin Cleveland Downtown
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Cleveland Downtown
Important Note
- Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
- Valet parking fee: USD 49 per night
- Pet fee: USD 50.00 per accommodation, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Westin Cleveland Downtown | 484 |
Number of floors in The Westin Cleveland Downtown | 23 |
Another facilities in The Westin Cleveland Downtown | Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby |
Frequently asked question in The Westin Cleveland Downtown
What are available facilities at The Westin Cleveland Downtown?
There are top facilites at The Westin Cleveland Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Cleveland Downtown?
The standard check-in time at The Westin Cleveland Downtown is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Westin Cleveland Downtown provide breakfast?
Yes, The Westin Cleveland Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Westin Cleveland Downtown
Other sources (1,090)
8.4
Very Good
From 1,090 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.8
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Traveler Reviews The Westin Cleveland Downtown
Number of reviews per page
20
40
Top reviews
Lisa
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location very accomodating
Alexander
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
it was great
Kevin
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Restaurant food was good, a bit pricey but good. Service was slow all weekend, grant it Friday was valentine day. Weather was nasty Saturday and Sunday said not all help came in
Jacob
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The greeter downstairs was very friendly. I had to ask twice for more coffee/water for my room. More food places need to be available. Winking lizard was closed. Mexican restaurant is open off and on and was too expensive for what they offered. I have 2 more weekends in the next 2 months in Cleveland but probably won’t stay due to meal availability and unable to get more coffee for my room.
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Michael
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The proximity to places downtown is perfect. Every floor has a room that says “vending machine, ice machine” but none of the rooms have a vending machine which is inconvenient and misleading. I tried calling from our room for 15 minutes to the concierge or any customer service and no one picked up which was very frustrating. The hotel bar had poor service with long wait times for drinks and the staff conversations were something to be had behind closed doors and not in front of customers regarding call offs and disagreements.
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Ralph
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
No
Ameer
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I liked my stay
Carlos
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everything was good
Roxanne
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
There were people screaming, running up and down halls, playing loud music, sounded like there was an altercation of some sort going on near us. We had a conjoined door to a room not with our party someone tried to get into during the middle of the night. Hotel was good. However our stay from 1 am until check out was not good, wanted to leave early but were scared to leave room with things going on in the hallway. Walls were paper thin and could hear entire conversations of rooms next door.
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Dominick
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Poor front desk service. Did not catch the persons name, but they were very rude and dismissive while i was on the phone trying to resolve an issue.
Checking in in person was easy and more calm.
I understand its hectic during check in and busy but the rudeness was VERY unacceptable. Better training is needed
angela
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect
Vanee
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Huge bag of trash outside property next to valet. We paid $50 for valet and expect a better experience.
Jade
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Barbara
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We appreciated the room upgrade from Ed on the night when we arrived.
The room was spacious, clean, and comfortable
Cody
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I took my wife to the Cleveland Browns game, and it was convenient.
Elsie
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice and clean the breakfast is fire
Eddie
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything about the hotel was excellent except for parking. The parking garage roof is real low especially for a truck! Kind of felt like I was in a dungeon! The parking charge to go in and out also, not pleased with that. Other than that I would give it 5 stars!
Christine
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very quiet place to stay
Jerry
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice lounge. Great staff at door/valet.
tara
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I have stayed at many westerns and truthfully when I booked their in my mind, I had a vision of what it would look like in my room. It was clean for sure, but very outdated and dark.. I did have a lovely view of the lake and the staff was absolutely wonderful. The parking was a little much as far as the cost, but I was not too surprised being that everything is expensive now and it was a downtown hotel. The valet gentlemen were absolutely fantastic and I hope that they are acknowledged for their hard work. I will definitely stay with Weston again, but honestly, probably not the downtown Cleveland location just because of the interior decor of the room. Thank you so much for listening to my thoughts. I thank you very much.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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