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The Westin Cleveland Downtown
Hotels
8.4
/10
Very Good
1,090 reviews
What Guests Say About Their Stay
Bryan
10.0
/ 10
Great! The only thing I would recommend is that we actually message you when your room is ready rather than 2+ hours later
Greg
10.0
/ 10
Staff was wonderful. Room was clean. Just a great night stay while we rooted on the Detroit Tigers.
carrie-lynn
10.0
/ 10
Enjoyed the stay, expected to be able to eat near by. Most places were closed
In the Area
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777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Cleveland Downtown
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The Westin Cleveland Downtown Address: Map & Location
777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114
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Discover More About The Westin Cleveland Downtown
Location
Staying at The Westin Cleveland Downtown is a good choice when you are visiting Cuyahoga County.
About The Westin Cleveland Downtown
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Cleveland Downtown exclusively for you.
Get precious and unforgettable moment during your stay at The Westin Cleveland Downtown.
All facilities in The Westin Cleveland Downtown
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Cleveland Downtown
Important Note
- Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
- Valet parking fee: USD 49 per night
- Pet fee: USD 50 per accommodation, per night
- Service animals are exempt from fees
- Cribs (infant beds) are available for an additional fee
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Westin Cleveland Downtown | 484 |
Number of floors in The Westin Cleveland Downtown | 23 |
Another facilities in The Westin Cleveland Downtown | Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby |
Frequently asked question in The Westin Cleveland Downtown
What are available facilities at The Westin Cleveland Downtown?
There are top facilites at The Westin Cleveland Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Westin Cleveland Downtown?
Check-in time at The Westin Cleveland Downtown is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Westin Cleveland Downtown provide breakfast?
Yes, The Westin Cleveland Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Westin Cleveland Downtown?
The Westin Cleveland Downtown is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Westin Cleveland Downtown have?
The Westin Cleveland Downtown has 23 floors.
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More Reviews from Other Guests in The Westin Cleveland Downtown
Other sources (1,090)
8.4
Very Good
From 1,090 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.8
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Traveler Reviews The Westin Cleveland Downtown
Number of reviews per page
20
40
Top reviews
Eric
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Everything was amazing.
Turua L
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking wasn't good..cant go in and out if you park in structure ir you will be charged I was told by front desk. Gotced to valet for more money.
Bryan
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great! The only thing I would recommend is that we actually message you when your room is ready rather than 2+ hours later
Jim
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Liked the location and how close it was to everything.
Very hot weekend and couldn't get the room temp down.
Greg
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff was wonderful. Room was clean. Just a great night stay while we rooted on the Detroit Tigers.
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The staff was excellent! Ed, at the front desk, was fabulous and he didn’t have it easy. The AC was not working well, couldn’t get the room cooled below 74 degrees on a weekend that reached close to 100. Our shower was not draining but maintenance was there in a timely and very efficient manner. With these troubles it could have been a disastrous stay but the staff was so helpful, we had a good time in Cleveland.
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Ronnie
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good spot to relax and enjoy downtown Cleveland.
Curt
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
AC was out all night until our checkout
Katheryn
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The AC was not functioning properly, 79 when we arrived, 75 in a 12 hour period.
carrie-lynn
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed the stay, expected to be able to eat near by. Most places were closed
Jamie
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No tour
Nasty breakfast
David F.
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Anything
Verified traveler
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Our stay was okay. The door to the room was damaged, I made 3 complaints no one came to see about it. The room overall was spacious and clean l. The bedding could have been a better quality. I usually stay at the Westin as a Marriott member but this will be my last time staying at this location.
Alouise
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location to Rock N Roll hall of fame.
Ian
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No early check in and the AC was broken in the hotel, had to use a box fan to cool room, not what I was expecting for a Westin.
Stephen
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was clean and cozy
Charles
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything
Sujeet
Business and Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Pathetic place to be in , they kept me waiting for my room booked with prepayment a month before and my faking kids got frustrated. They were emotion less and too corporate. The hotel does not have a coffee machine, no breakfast. No parking , you have to pay 50 $ to get parked. Well the listing on Expedia is ambiguous with “ parking available tag .
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MIGUEL
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Long check in process and regulated thermostats. Not ideal for a menopausal woman.
Lorraine
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was not cleaned completely. Food and crumbs in the fridge and area. The bathroom was gross, the tub had sand and pubic hairs and dried soap (like they started to clean and walked away). It was gross. They didn’t have another room ready, but did clean one while we ate. The next room had no shampoo or conditioner in the containers (we thankfully brought our own). There was a q-tip on our floor by the elevators when we checked in, and it was still there at checkout. Valet drove the cars quite crazy through the parking garage. Rooms were comfortable (when cleaned). Overall, we were told a manager would reach out to us, and that never happened. Everyone we spoke with were polite. The restaurant had really good food. I’m not sure I’d rush back there, but it was ok. Was walking distance to places we wanted to see.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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