The Westin Cleveland Downtown

Hotels
8.4
/10
Very Good
1,295 reviews

What Guests Say About Their Stay

Anita
10.0
/ 10
Everything about this hotel was wonderful! Lovely staff, comfortable room, conveniently located to multiple attractions! Great experience
Diana
10.0
/ 10
Great stay at the Westin! Our room was very comfortable, staff were friendly and helpful. The location of the hotel was perfect for walking to restaurants and other venues.
Melissa
10.0
/ 10
Due to a very delayed flight, we arrived extremely late, but the staff was super friendly and helpful. Check-in was a breeze. Our room was clean and comfortable.
In the Area
See Map
777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Westin Cleveland Downtown is a good choice when you are visiting Cuyahoga County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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The Westin Cleveland Downtown Address: Map & Location

777 Saint Clair Ave Ne, Cuyahoga County, Ohio, United States, 44114
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Location


Staying at The Westin Cleveland Downtown is a good choice when you are visiting Cuyahoga County.

About The Westin Cleveland Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Westin Cleveland Downtown exclusively for you.

The Westin Cleveland Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Cleveland Downtown.

All facilities in The Westin Cleveland Downtown

Others The Westin Cleveland Downtown
Others

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Westin Cleveland Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Cleveland Downtown
484
Number of floors in The Westin Cleveland Downtown
23
Another facilities in The Westin Cleveland Downtown
Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby

Frequently asked question in The Westin Cleveland Downtown

What are available facilities at The Westin Cleveland Downtown?
There are top facilites at The Westin Cleveland Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at The Westin Cleveland Downtown?
Check-in time at The Westin Cleveland Downtown is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Westin Cleveland Downtown provide breakfast?
Yes, The Westin Cleveland Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Westin Cleveland Downtown?
The Westin Cleveland Downtown is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Westin Cleveland Downtown have?
The Westin Cleveland Downtown has 23 floors.
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More Reviews from Other Guests in The Westin Cleveland Downtown

8.4
Very Good
From 1,295 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Cleveland Downtown

Number of reviews per page
20
40
Top reviews
sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Liked view of river. Close walking distance to many attractions. Can get breakfast on site
Agustin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, polite staff, clean.
Jonathan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty and in disrepair. The floor near the doorway entry to the room was sticky, and the bathroom sink drained so slowly that it was barely possible to brush one's teeth without the water overflowing. When guest services was called to report the sink problem, nobody ever showed to assess and/or address the problem. The only nice things I have to say is that the front desk staff were helpful and the location is great.
Read More
Todd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View of Rock & Roll Hall of Fame
Kimberly
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was very convenient and walkable to get around downtown. The cleaning staff do not completely clean my room when i was there. They just changed the towels and emptied the trash.
Mansour
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is in a good location and as such the hotel is in high demand. However the property is on desperate need of a complete refurbishment. Furniture is torn and worn out and maintenance lacking.
Anita
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this hotel was wonderful! Lovely staff, comfortable room, conveniently located to multiple attractions! Great experience
Diana
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay at the Westin! Our room was very comfortable, staff were friendly and helpful. The location of the hotel was perfect for walking to restaurants and other venues.
lewis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very professional amd polite.
Christine
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Upon arrival I was informed that since I waited to check in till 3am my king room was not available any longer and had to take a different room! Then starting at 5 am there was some kind of music or base playing all morning till I gave up and left!!!
Melissa
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Due to a very delayed flight, we arrived extremely late, but the staff was super friendly and helpful. Check-in was a breeze. Our room was clean and comfortable.
Christy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room appeared clean We wipe and ‘sanitize’ any hotel room we occupy. There was a sock still on the floor in the room. We left it on the floor during our stay. The bathroom was renovated which was nice. The bed and bedding were comfortable. The room attendants were helpful and super sweet.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our trip. The room was clean and spacious and the gym was very nice.
ray
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay was enjoyable
Austin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and the view was awesome
Jessica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I have a $100 charge on my credit card that I provided at check in. My trip was paid in full before I got there but understand the security deposit policies. I don’t understand why this transaction hasn’t been reversed or dropped, there was no issues of any kind with the condition we left the room in.
Chantel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restaurant down stairs
MOHAMMED
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No parking available
Mark
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice. Everything went smoothly
Jeric
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

EASY CHECK IN. THE STAFFS CHECKING YOU IN ARE THE BEST !
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Westin Cleveland Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,295 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Cleveland Downtown

Number of reviews per page
20
40
Top reviews
sharon
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Liked view of river. Close walking distance to many attractions. Can get breakfast on site
Agustin
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, polite staff, clean.
Jonathan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dirty and in disrepair. The floor near the doorway entry to the room was sticky, and the bathroom sink drained so slowly that it was barely possible to brush one's teeth without the water overflowing. When guest services was called to report the sink problem, nobody ever showed to assess and/or address the problem. The only nice things I have to say is that the front desk staff were helpful and the location is great.
Read More
Todd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View of Rock & Roll Hall of Fame
Kimberly
icon-Business Family
Business Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was very convenient and walkable to get around downtown. The cleaning staff do not completely clean my room when i was there. They just changed the towels and emptied the trash.
Mansour
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is in a good location and as such the hotel is in high demand. However the property is on desperate need of a complete refurbishment. Furniture is torn and worn out and maintenance lacking.
Anita
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this hotel was wonderful! Lovely staff, comfortable room, conveniently located to multiple attractions! Great experience
Diana
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay at the Westin! Our room was very comfortable, staff were friendly and helpful. The location of the hotel was perfect for walking to restaurants and other venues.
lewis
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very professional amd polite.
Christine
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Upon arrival I was informed that since I waited to check in till 3am my king room was not available any longer and had to take a different room! Then starting at 5 am there was some kind of music or base playing all morning till I gave up and left!!!
Melissa
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Due to a very delayed flight, we arrived extremely late, but the staff was super friendly and helpful. Check-in was a breeze. Our room was clean and comfortable.
Christy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room appeared clean We wipe and ‘sanitize’ any hotel room we occupy. There was a sock still on the floor in the room. We left it on the floor during our stay. The bathroom was renovated which was nice. The bed and bedding were comfortable. The room attendants were helpful and super sweet.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our trip. The room was clean and spacious and the gym was very nice.
ray
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stay was enjoyable
Austin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very friendly and the view was awesome
Jessica
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I have a $100 charge on my credit card that I provided at check in. My trip was paid in full before I got there but understand the security deposit policies. I don’t understand why this transaction hasn’t been reversed or dropped, there was no issues of any kind with the condition we left the room in.
Chantel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restaurant down stairs
MOHAMMED
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No parking available
Mark
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice. Everything went smoothly
Jeric
icon-Business Family
Business Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

EASY CHECK IN. THE STAFFS CHECKING YOU IN ARE THE BEST !
Number of reviews per page
20
40