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Wyndham Garden Norfolk Downtown
Hotels
6.2
/10
Pleasant
935 reviews
What Guests Say About Their Stay
Cassandra
10.0
/ 10
Everything was clean and it was quiet. The food was delicious and my husband loved the bar. It was close to the Cedar Grove parking lot for our cruise. Will definitely stay there again in the future.
Ruthie
10.0
/ 10
Very nice hotel, will stay next year if the patriotic fest is held in Norfolk again.
Kayla
10.0
/ 10
A lil mix up in the room I was put in, so we got asked a few times if we were in the room legitimately. Other than that, the bed was comfortable and the room was clean!!!
In the Area
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700 Monticello Avenue, City of Norfolk, Virginia, United States, 23510
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Laundry service
Restaurant
Luggage storage
Elevator
Garden
Fitness center
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Available Room Types in Wyndham Garden Norfolk Downtown
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Wyndham Garden Norfolk Downtown Address: Map & Location
700 Monticello Avenue, City of Norfolk, Virginia, United States, 23510
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Discover More About Wyndham Garden Norfolk Downtown
Location
Wyndham Garden Norfolk Downtown is a hotel in a good neighborhood, which is located at Norfolk.
About Wyndham Garden Norfolk Downtown
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Wyndham Garden Norfolk Downtown exclusively for you.
With all facilities offered, Wyndham Garden Norfolk Downtown is the right place to stay.
All facilities in Wyndham Garden Norfolk Downtown
Others
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
Things to Do
- Picnic area
- Garden
- Outdoor pool
- Discounted Fitness Center
General
- Parking (surcharge)
- Banquet
- Ballroom
- Terrace
Food and Drinks
- Bar
- Breakfast
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Wyndham Garden Norfolk Downtown
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
- Self parking fee: USD 15 per day (in/out privileges)
- Extended parking fee: USD 15 per day
- Pet fee: USD 100.00 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out fee: USD 50.00 (subject to availability)
- Rollaway bed fee: USD 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from September 4 to May 24:
- Swimming pool
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 04:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 16:00 - 04:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Wyndham Garden Norfolk Downtown | 204 |
Number of floors in Wyndham Garden Norfolk Downtown | 12 |
Another facilities in Wyndham Garden Norfolk Downtown | Conference room, Conference center, Meeting rooms, Business center, Conference rooms |
Frequently asked question in Wyndham Garden Norfolk Downtown
What Time is Check In & Check Out at Wyndham Garden Norfolk Downtown?
Check-in time at Wyndham Garden Norfolk Downtown is staring from 16:00 - 04:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Wyndham Garden Norfolk Downtown provide breakfast?
Yes, Wyndham Garden Norfolk Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Wyndham Garden Norfolk Downtown?
Wyndham Garden Norfolk Downtown is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Wyndham Garden Norfolk Downtown have?
Wyndham Garden Norfolk Downtown has 12 floors.
How many rooms are available at Wyndham Garden Norfolk Downtown?
Wyndham Garden Norfolk Downtown has 204 rooms in total.
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More Reviews from Other Guests in Wyndham Garden Norfolk Downtown
Overall Ratings & Reviews Wyndham Garden Norfolk Downtown
Other sources (935)
6.2
Pleasant
From 935 reviews
Cleanliness
6.4
Room Comfort
6.8
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Wyndham Garden Norfolk Downtown
Number of reviews per page
20
40
Top reviews
Zandra
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thr front desk was nice, parking was convenient. The hotel was s little out dated butvthey have made some upgrades
Judith
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Ok
Toilet handle fell off and too low for seniors.
Bilton
Business
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Seems like everything is breaking down or they are out of something.
Marketplace is a joke.
I requested coffee for my room for three days and they said they didn't have anything.
They have 4 elevators and we are lucky one is working.
Freddie the houseman was wonderful and did what he could with what he had.
CESAR
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The elevator wasn't working and a/c leaks
Lauren
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
DO NOT STAY HERE. I came here for a family reunion otherwise I would have looked past this hotel based on other reviews. This place was TRASH
At first there was Only one working elevator and it was extremely hot on there. When we arrived from the family reunion that elevator went out and there were no working elevators. I stayed in the 8th floor. My elderly family members were stuck in the lobby because of course they couldn’t walk up steps to the room. These are people who have Lvad heart devices, oxygen and diabetics. All unable to get their necessities out the room.
Also the gentleman at the front desk was rude from check in.
The rooms were moldy, The air didn’t work properly, one elevator that worked and it took forever to go up and down. Staff was also not helpful.
Read More
Justin
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bad
Heather
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
During our weekend stay of 4 elevators one was working. This is a 12 floor hotel so the wait for the single elevator was substantial. Our second night there we got on the elevator got to the 12th floor and the doors would not open. We were stuck on the elevator for over an hour. There was no air and it was easily over 100 degrees. I pressed the emergency call button requesting help….they tried to get their maintenance person to reset but I ultimately had to call 911. The fire department eventually were able to get us out. It was concerning to have only one working elevator. The hotel did give us that night free of charge. There were other issues as well. The air in the room struggled to keep it at 78 when we had it set to 70….the room was not fully cleaned. The bed was made but the coffee was not restocked and the bathroom not cleaned .
Read More
Amanda
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very dirty and inconvenient. The elevator broke down and we had to walk up 9 floors. No ramp to bring up luggage from where you park only stairs. Saw a huge cockroach by the side entrance door. That door of which doesn’t shut right and anyone could just come right in!
Shelvita
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The building is outdated and giving Motel quality with Hotel price. Anyone can come in and out of the building through the side doors in which you would think the staff would care being they are located across from the project!
Shakissa
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely stay and queit
Adrian
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Customer Service was Amazing, Back entrance was always unlocked so anyone could walk in. only one elevator worked, the place smells of smoke and floors are completely dirty. room seems nice but you can hear everything in the room next to you. I would recommend this place to anyone that's looking to go clubbing and won't remember how dirty the place looks.
Read More
April
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice ambiance
Tonyia
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful and clean
Aaron
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Only 1 out of 4 elevators worked. First room we checked in had water all over the floor from the rain that was going on when we checked in. 2nd room was good. People were on the stairs outside of the hotel smoking weed. Lobby was updated but the bathrooms were outdated. Beds and room were good. Would stay somewhere else if revisiting the area.
Read More
Michaela
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I’m rating so highly due to being able to check in so early, and the kindness the front desk lady showed. That night I came down to bring awareness to the mold in the room, but the front desk guy was in a verbal argument with a customer stating that he was going to cancel the customers reservation due to lying about having a car and that he needed to leave the building. Needless to say, I waited until the staff changed before I brought up my concerns. For $200, I expected a better and cleaner hospitality experience.
Read More
Verified traveler
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Check in was great! And the hotel staff was nice. The hotel is very old, you can smell it. I checked in early dropped my bags in the room and left. I got back to my hotel room late in the night. Went to take a shower and there was hair in the shower. Went to pull the cover back and the was some sort of dirt debris in the beds, the floor was dirty and you could feel the dirty underneath your feet.
Read More
Alexis
Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Check in was a breeze! However, my room……….floor was DIRTY AS HELL 😩 and the bedding had a dogs paw print on it 😩 I hate it
Phillip
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Two elevators didn't work at all, the other two made unhappy sounds. Had to switch out the coffee maker FOUR times the first morning to find one that worked. visible patina of dust on the chest of drawers top and various size and aged crumbs under the desk from more than one skipped vacumming. Room was given 'complete redo' including bed linens while I was out. When I got back, there were only three pillows instead of four, dust still on some of the furniture and crumbs still on part of the floor. In their defense, the staff I was in frequent commiunications with due to the above (and more I didn't put down) was apologetic and trying their best. They took one night off the bill entirely and refunded the final night of the pre-paid four night stay, so I ended up staying there three nights and paying for two of them. I applaud them for that. Also, the hotel is on a rise, but the parking lot has signs posted "this lot floods during heavy rains". Seriously. And it's a rough neighborhood immediately around the hotel.
Read More
Ramona
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Front desk service was
Carla
Business Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Only 2 of the 4 elevators were working, and the only ice machine was in the lobby. While the staff were very nice and did everything they could, guests were obviously using it as a party hotel. It was very loud, smelled like weed all through our floor, and someone vomited in one of the working elevators. Someone give these staff a raise!
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Wyndham Garden Norfolk Downtown
Other sources (935)
6.2
Pleasant
From 935 reviews
Cleanliness
6.4
Room Comfort
6.8
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Wyndham Garden Norfolk Downtown
Number of reviews per page
20
40
Top reviews
Zandra
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thr front desk was nice, parking was convenient. The hotel was s little out dated butvthey have made some upgrades
Judith
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Ok
Toilet handle fell off and too low for seniors.
Bilton
Business
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Seems like everything is breaking down or they are out of something.
Marketplace is a joke.
I requested coffee for my room for three days and they said they didn't have anything.
They have 4 elevators and we are lucky one is working.
Freddie the houseman was wonderful and did what he could with what he had.
CESAR
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The elevator wasn't working and a/c leaks
Lauren
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
DO NOT STAY HERE. I came here for a family reunion otherwise I would have looked past this hotel based on other reviews. This place was TRASH
At first there was Only one working elevator and it was extremely hot on there. When we arrived from the family reunion that elevator went out and there were no working elevators. I stayed in the 8th floor. My elderly family members were stuck in the lobby because of course they couldn’t walk up steps to the room. These are people who have Lvad heart devices, oxygen and diabetics. All unable to get their necessities out the room.
Also the gentleman at the front desk was rude from check in.
The rooms were moldy, The air didn’t work properly, one elevator that worked and it took forever to go up and down. Staff was also not helpful.
Read More
Justin
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Bad
Heather
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
During our weekend stay of 4 elevators one was working. This is a 12 floor hotel so the wait for the single elevator was substantial. Our second night there we got on the elevator got to the 12th floor and the doors would not open. We were stuck on the elevator for over an hour. There was no air and it was easily over 100 degrees. I pressed the emergency call button requesting help….they tried to get their maintenance person to reset but I ultimately had to call 911. The fire department eventually were able to get us out. It was concerning to have only one working elevator. The hotel did give us that night free of charge. There were other issues as well. The air in the room struggled to keep it at 78 when we had it set to 70….the room was not fully cleaned. The bed was made but the coffee was not restocked and the bathroom not cleaned .
Read More
Amanda
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very dirty and inconvenient. The elevator broke down and we had to walk up 9 floors. No ramp to bring up luggage from where you park only stairs. Saw a huge cockroach by the side entrance door. That door of which doesn’t shut right and anyone could just come right in!
Shelvita
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The building is outdated and giving Motel quality with Hotel price. Anyone can come in and out of the building through the side doors in which you would think the staff would care being they are located across from the project!
Shakissa
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely stay and queit
Adrian
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Customer Service was Amazing, Back entrance was always unlocked so anyone could walk in. only one elevator worked, the place smells of smoke and floors are completely dirty. room seems nice but you can hear everything in the room next to you. I would recommend this place to anyone that's looking to go clubbing and won't remember how dirty the place looks.
Read More
April
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice ambiance
Tonyia
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful and clean
Aaron
Friends and Family
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Only 1 out of 4 elevators worked. First room we checked in had water all over the floor from the rain that was going on when we checked in. 2nd room was good. People were on the stairs outside of the hotel smoking weed. Lobby was updated but the bathrooms were outdated. Beds and room were good. Would stay somewhere else if revisiting the area.
Read More
Michaela
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I’m rating so highly due to being able to check in so early, and the kindness the front desk lady showed. That night I came down to bring awareness to the mold in the room, but the front desk guy was in a verbal argument with a customer stating that he was going to cancel the customers reservation due to lying about having a car and that he needed to leave the building. Needless to say, I waited until the staff changed before I brought up my concerns. For $200, I expected a better and cleaner hospitality experience.
Read More
Verified traveler
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Check in was great! And the hotel staff was nice. The hotel is very old, you can smell it. I checked in early dropped my bags in the room and left. I got back to my hotel room late in the night. Went to take a shower and there was hair in the shower. Went to pull the cover back and the was some sort of dirt debris in the beds, the floor was dirty and you could feel the dirty underneath your feet.
Read More
Alexis
Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Check in was a breeze! However, my room……….floor was DIRTY AS HELL 😩 and the bedding had a dogs paw print on it 😩 I hate it
Phillip
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Two elevators didn't work at all, the other two made unhappy sounds. Had to switch out the coffee maker FOUR times the first morning to find one that worked. visible patina of dust on the chest of drawers top and various size and aged crumbs under the desk from more than one skipped vacumming. Room was given 'complete redo' including bed linens while I was out. When I got back, there were only three pillows instead of four, dust still on some of the furniture and crumbs still on part of the floor. In their defense, the staff I was in frequent commiunications with due to the above (and more I didn't put down) was apologetic and trying their best. They took one night off the bill entirely and refunded the final night of the pre-paid four night stay, so I ended up staying there three nights and paying for two of them. I applaud them for that. Also, the hotel is on a rise, but the parking lot has signs posted "this lot floods during heavy rains". Seriously. And it's a rough neighborhood immediately around the hotel.
Read More
Ramona
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Front desk service was
Carla
Business Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Only 2 of the 4 elevators were working, and the only ice machine was in the lobby. While the staff were very nice and did everything they could, guests were obviously using it as a party hotel. It was very loud, smelled like weed all through our floor, and someone vomited in one of the working elevators. Someone give these staff a raise!
Read More
Number of reviews per page
20
40