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Maui 2-Person Berth Ultima Campervan Rental | New Zealand

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Tentang Maui 2-Person Berth Ultima Campervan Rental | New Zealand

— Highlights —

Experience New Zealand aboard a 2-passenger campervan
Make use of the built-in facilities in the campervan such as a shower, bathroom, and mini-kitchen
Enjoy a complimentary transfer service between Christchurch Airport (CHC) and the rentals office
Travel at ease during with the included insurance package


Hit the gas on your very own 2-passenger campervan and prepare to witness the very best of New Zealand. Head to the rental office with a free transfer ride from Christchurch Airport (CHC) and pick up your campervan equipped with useful functions and tools such as a refrigerator, shower, bathroom, stove, kitchen utensils, and built-in BBQ grill. Choose from a double bed or two single beds depending on what suits your group. Enjoy wonderful New Zealand from the road during your vacation with this 2-passenger campervan rental.


— Important Info —

Eligibility: Driver must be 21 years old or over
Vehicle type: 2-passenger Berth Ultima motorhome
Pickup and drop-off location: Pickup at Queenstown and drop-off at Queenstown
Rental Period:
- Rental period is based on days
- Example: Picking up vehicle on August 1 at 3:00 pm and returning vehicle on August 2 at 2:00 pm, counts as 2 days
Documentation needed:
- International driving permit
- Original driver's license
- Original passport
- Driver's credit card for authorization (Visa, MasterCard, or American Express)


— Vehicle Info —

Vehicle dimensions:
- Length: 700 cm
- Width: 204 cm
- Height: 280 cm
- Interior Height: 190 cm
Bed dimensions:
- 1 double bed (191 cm x 178 cm) or 2 single beds (191 cm x 60 cm)
- Beds include pillows, blankets, and an additional change of sheets, pillowcase, and bedspread
Power supply in volts: 12v battery, 240v mains, and solar power
Fresh water: 120L
Waste water: 120L
Fuel tank capacity: 75L
Vehicle equipment:
- Air conditioning (driver's cabin)
- Heating (driver's cabin) and diesel heating (main cabin)
- Reversing camera
- External table
- Built-in BBQ grill
- Picnic table and chairs
Other facilities and equipment:
- Bathroom
- Shower
- Towels (dependent on number of travelers)
- Gas container
- Refrigerator (110–130L)
- Personal safe
- Bucket and waterpipe
- Brush
- Matches and fire extinguisher
- Clothes hanger and clothesline
- Kitchen utensils: plates, bowls, cups, tableware (excluding chopsticks), cooking utensils, wine glass, electric kettle, and toaster
- Media equipment: AM/FM radio, DVD player with flat screen, USB input, AUX input, Bluetooth, SD card reader, and Wi-Fi (1GB of data included)
- Child/booster seats, snow chains, and portable fan heater are available on request
Please refer to the following websites for more information regarding the vehicle:
- 360-degree view: https://my.matterport.com/show/?m=EeZqVSr5idt&ts=1&hl=0&guides=0
- Other information: http://help.maui.co.nz/support/solutions/folders/5000253464


— Rental Office Info —

[Rental Office: Queenstown International Airport Branch]

Address: 50 Lucas Place, Frankton, Queenstown 9300, New Zealand (~600m from the airport)
Contact number: Call 0800-688-558 (for local toll-free calls) or +64-(0)3- 450-9510
Service hours:
- Daily 8:00 am–4:30 pm (closed on December 25)
- Last pickup and drop-off time: 3:30 pm

[Free Airport Transfer Service]

Service hours: 8:30 am–4:00 pm; departs every 30 minutes
Service range: From airport to rental office
Pickup location: Depart from Exit 2 and follow the signs to the pick-up location
Please dial 65 at the airport desk phone in the international arrival hall for exact information before departing for rental office


— Pickup and Drop-Off Info —

[Online Check-In]

Customers are recommended to check in online in advance. Please ensure the following when checking in online:
- Vehicle selected, customer's name, pickup and drop-off location, and time is correct when checking in online
- Flight details and every driver's info is provided. If there are 2 or more drivers, select "+Driver" on the "Driver Detail" page
- That the "Inclusive Pack" is selected and paid on the "Liability" page
- If child or booster seat, snow chains, portable fan heater, or other additional purchases are needed, please ensure to request them in advance as add-ons are subject to availability
Please contact Traveloka Customer Service if traveler's info is incorrect

[Vehicle Pickup]

Please arrive promptly at the rental office to pick up your vehicle
Please note that driver must pick up the vehicle and sign the rental agreement on-site in person
Local rental office is entitled to retain the details of the credit or debit card provided by the customer in connection with a booking. Credit card will not be charged unless the following occurs. The below is for reference only (please refer on-site for exact information and fees):
- Vehicle is not returned in a clean condition. This includes smoking related cleaning, as smoking is not permitted inside the vehicle. The toilet and wastewater tank (if applicable) must be emptied prior to the return of the vehicle or a cleaning and soiling fee will be charged
- Freedom camping and toll and traffic offenses, including speeding and parking violations
- On-the-road assistance in which case the malfunction was caused by the customer's actions or omissions, or in case the fault is not covered by the vehicle manufacturer’s guarantee
- Vehicle returned late
- Vehicle not returned with a full fuel tank and full gas container
Please reserve at least 1 hour for vehicle pickup and rental processing; on-site staff will provide a brief introduction of the vehicle

[Vehicle Drop-Off]

Please ensure to return vehicle at designated location on time
Additional fees will apply for customers who fail to return vehicle with a full tank of fuel
A maximum surcharge of NZ$250 will apply if vehicle is not returned in a clean condition. This includes smoking related cleaning, as smoking is not permitted inside the vehicle. The toilet and wastewater tank (if applicable) must be emptied prior to the return of the vehicle or a cleaning and soiling fee will be charged
Please leave additional rental equipment and items on the front passenger seat. For other larger equipment, please return them to their original place
Please remember to take your luggage and personal belongings with you


— Insurance Info —

[Inclusive Pack]

The Inclusive Pack includes:
- Liability reduction option (zero liability), credit card authority taken during pickup
- Damage includes any and all damage to third party property, and any and all damage to the rented vehicle including windscreens, tires, towing and recovery costs, theft, fire, break-in, or vandalism
- Single vehicle roll-over cover
The Inclusive Pack will not apply if the following situations occur:
- Any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) or driving under the influence of alcohol or drugs, or negligence
- Any damage where the customer is charged by local authorities for being careless, showing gross negligence, or willfulness in failing to abide by the local road rules
- Damage caused to the vehicle because the total load in kilograms has exceeded the recommended load as stated in the vehicle manual
- Damage caused by drivers not identified on the rental agreement and/or drivers that have a license that has been canceled or suspended and/or drivers who have a license that is classified as a learner or probationary license
- Any damage caused to the vehicle due to the incorrect use of snow chains. Any damage associated with the incorrect use of fuel (fuel being diesel or petrol), which includes biodiesel (should not be used), water, or other fuel contaminator
- Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck, or restricted in any way and/or has been abandoned, in each case in circumstances within the control of the customer
- Replacing keys, which have been lost, damaged, or stolen, or retrieving keys which have been locked inside the vehicle
- Please refer to the rental agreement for other insurance policy information


— Additional Info —

Minimum of 5 days is required for campervan rental
Rental is not recommended for travelers with limited driving experience
Please select vehicle model in accordance with number of passengers, including infants and toddlers
Travelers are recommended to reserve sufficient time for baggage claim, customs, and transportation time to rental office when selecting vehicle pickup time
360 view of vehicle is for reference only
Please note that vehicles are not wheelchair accessible or accessible for travelers with reduced mobility
Please notify in the Note section if a double bed or single bed is needed; please note that requests are subject to availability and are not guaranteed
Similar vehicle models may be provided, please refer on-site for exact model specifications

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Additional drivers are allowed for each vehicle rental; drivers must apply in advance and provide a driving permit and other official documentation, otherwise they will not be allowed to drive
Travelers may change the vehicle model at the rental agency office; models are subject to on-site availability. Additional fees may apply; please inquire on-site for updated pricing
If the vehicle must be picked up after rental office business hours, please obtain approval before booking by calling the office number at 0800-688-558. If the late pickup is approved, a fee of NZ$150 is applicable
If a customer wishes to change the drop-off destination or time, they must first obtain authorization by calling the rental agency at 0800-688-558. This is subject to the change being approved and an additional charge of up to NZ$750 may apply
Refunds will not be granted to travelers who drop off the vehicle early, pick up the vehicle late, or choose to downgrade to a smaller vehicle
If the rental period needs to be adjusted, please contact Traveloka Customer Service to obtain authorization from the rental agency. Additional fees will apply to rental extensions failing to do so
Please ensure to bring your international driving permit and original drivers license (or an accredited English-translated license) with you at all times. Drivers may be fined NZ$400–1000 by local police officers if they fail to comply with this requirement
In the event of an emergency, accident, vehicle malfunction, or other urgent situation, please contact the 24-hour emergency number at 0800-788-558 for assistance
The rental agency reserves the right to refuse rental to drivers who are deemed inexperienced or fail to provide sufficient documentation
According to New Zealand law, children between 0–7 years old are required to use a child seat placed in the backseat. Please notify in the Note section if child seats are required. Travelers may bring their own child seats; please ensure they comply with New Zealand, Australian, European, or American standards
Smoking is prohibited inside the vehicle
Animals are not allowed inside the vehicle
240v power sockets are available inside the campervan. Please note that these will only operate when the vehicle has been connected to an external power source on a campsite
Electric outlets on vehicle are the same as New Zealand's standard outlet; travelers are recommended to bring their own electrical adaptors
Due to limited spacing, travelers are not recommended to bring hardcover large-sized luggage
Personal toiletries such as hairdryer and razors are not provided
All vehicles include 1 GB data of Wi-Fi. Usage will be displayed on-screen via the in-vehicle tablet. Please note that when going over the data limit, customers will be charged for a Wi-Fi 1GB (NZ$35) top-up automatically; fees are to be paid upon vehicle return
The Wi-Fi can be used in most 3G mobile phone coverage areas. The quality of communication may be affected by outside conditions such as surrounding landforms (i.e. mountains), weather, obstruction by buildings, the number of users, or the location
A NZ$100 surcharge will apply to all rentals pickups and/or drop-offs on the following National public holidays: Good Friday, Easter Monday, ANZAC Day, Queen’s Birthday, Labor Day, Boxing Day, New Year’s Day, the day after New Year’s Day, and Waitangi Day
According to New Zealand vehicle regulations, the Road User Charge Recovery Fee is payable for diesel vehicles upon vehicle return. Fees will be calculated and collated upon return of the vehicle based on the kilometers traveled during the rental period from NZ$7.24 to 7.26 per 100 kilometers
Please refer to the official website for more information regarding campervan rental: http://help.britz.co.nz/support/solutions/folders/5000273752
Please ensure to read the vehicle rental guidelines, which includes information about emergency situations, safety, and camping, before booking: http://help.britz.co.nz/support/home?_ga=2.2019320.836468448.1567150331-368423819.1566784710
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