Best Western Priory Hotel

The room was adequate, for an executive room it was dated, shabby and in the old part of the priory which was uneven. The restaurant was pleasant and food was extremely tasty. For the price it was a shame breakfast was not included but the offering was really good The staff were amazing, really helpful, polite and could not do enaough for any guests. I would possibly stay here again.

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We booked to stay on a Saturday evening. Room 41 itself was pleasant enough. However it was incredibly hot and we could not change the radiator to enable it to be turned off. There was a lot of mould in the bathroom which looked like it had not been treated for a while and was an unpleasant experience. There were notices warning us that the water was incredibly hot, however I took a shower in the morning which was fine, but my partner followed immediately but there was no hot water left and she had to have a very quick cold shower. Another unpleasant experience. At Reception another guest was complaining he did not shower as the water was far too hot. The worst experience came from the function which was happening in the main part of the hotel. The doors and windows were open and the extremely loud music and party revelers accompanying singing meant we had to wait until it finished to be able to sleep. We could not concentrate on our TV viewing or reading. We could not open the window to cool the room due to the sounds. When we spoke to the duty manager he said it was within their health and safety limits - which I dispute as I struggled to hear him speak. Also he very rudely said what did we expect as we had booked at a hotel which has functions and we were lucky it finished at 11 instead of the normal midnight.The website mentioned the functions. However on re reading the website it clearly mentions ' a true oasis of calm and a tranquil environment. I totally disagree.

La chambre est spacieuse et la literie est un peu dure. Le personnel est sympa, nous avons été bien accueilli.

Room was fine, if a bit spartan. Excellent shower! Food not so good, however - cooked breakfast was OK-ish, but evening bar meal was disappointing.

Told by reception staff to run the water in the shower for 25 minutes to get a hot shower 😱 Insist on rooms in newer section.

Lovely hotel, peaceful in beautiful grounds

Goog breakfast

Lovely old hotel. Good annex area Quiet nights!

Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.

It was great.

Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.

Drastically overpriced for what it was. Very old, toilet broke and had to change rooms without anything complimentary as an apology.

The Priory is a beautiful hotel from BW’s 1980’s nostalgia collection, and this one didn’t disappoint. Complete with original furniture, moody lighting, 8:30pm restaurant/room service close, creaky floors and single glaze drafty windows. You can tell they’ve worked hard to replicate the late 80’s look. They even provide a complimentary jar of parma violets and swizzels drumsticks! My only complaint is that I couldn’t get Ceefax on the tv (couldn’t get much else either). Well worth a visit if you grew up in the 80’s and enjoy a stroll along memory lane. Won’t suit those looking for something modern and comfortable.

Easy to find,short(ish) walk into town,quiet hotel (at least where we slept)nice breakfast facilities a "help yourself" didn't have an evening meal as we ate in town (plenty to choose from)if you didn't want a drink in the hotel bar there's a pub across the road "The Tollgate" plenty of outside seating and food available.A pleasant stay for our weekend.

ok

We found the hotel very friendly and helpful in all ways. One problem we had was charging electric toothbrushes. we needed proper electric plugs.

A clean and quiet room, close to town. Friendly staff too.

It was nice staff really friendly

Made to feel very welcome and spoiled on arrival . Had great breakfast and rooms very spacious . Very reasonably priced . Would definatley stay again