Heart of England, Northampton by Marston's Inns

hotel needs an upgrade. english breakfast average, continental very poor - waste of money. Bar worker too busy on mobile phone to take food /drink order.

Very dated and tired decor

Good adequately clean and well priced for what we wanted which was a reasonably priced room for the night. Not for romance. Breakfast was good and quickly served by freindly staff. Not a great choice of real beers on tap however loads for larger lovers. Could do with a new carpet around the bar. The tiolet was a bit noisy in the night if used, but i imagine theres not much you can do witht these saniflo type loos. Very comfy bed , we did notice a broken window handle. Room a little on the small side.

Had a nice peaceful stay at The Heart of England. Very comfortable bed and powerful invigorating shower I couldn't get the TV to work unfortunately, but that didnt affect my stay. I will be returning again!

Room was great value didnt eat didnt look very good. Staff on bar boring and rude.

Nice place to stay

Picked this place as a good location for attending the British GP at Silverstone and somewhere that offered food until 9pm as we knew we would have to contend with traffic which might delay us. Booked a table and had confirmation for 8pm. On our way we got a text telling us they were closing the kitchen early at 7pm, no apology was offered and as we were stuck in traffic couldn’t get there in time. On arrival there were no staff around and eventually found someone who got someone else. She looked like she really didn’t want to be there and we got no greeting, no smile and felt like we were an inconvenience to them. The room had a very large bed (2 singles pushed together) which was comfy, but a bit big for the room so left very little space down one side. The level of cleanliness should have been better, stained sink/shower, water marks on the shower door, thick cobwebs on the beams, marks on the wall that looked like someone had spilt tea on it and black bits in the bottom of the kettle. There was an unpleasant odour from the shower drain. Went to open the window and pop it on the latch to keep it in position and the latch wasn’t attached.

The positives: fairly cheap. Adequate parking. Wasn’t disturbed by pub customers as pub not busy and annexe room separate from pub. Staff pleasant. Room clean and bed comfortable. Negatives: room very tired and dark. Poor soundproofing between adjacent rooms. Bathroom fittings old and slight drain odour. Didn’t eat at pub but didn’t see any viable alternatives nearby for dining. Ok for cheap overnight stopover.

Nice all round hotel needs a bit of t l c in places

Great place to stay, good location, easy to check in and good standard to the room.

Stayed here to be close to Silverstone circuit for Moto GP. Did the job, 15 minutes to the circuit. Room clean, bed comfy, hot shower. Communal areas really need cleaning up and decorating. Not a good impression! Glad room was better!

I had a rather abrupt arrival from a member of staff who I believe was the chef but not entirely clear. He was quite irritable and rude and seemed to be trying to deliberately be antagonistic. This was quite a sour start to the stay. In general the room was well cleaned and adequate, and the stay was made much better by a member of staff who was involved in manning the desk and breakfast in the morning. I didn't get her name but she had a much better manor in working with people.

Didn’t have all menu available, seemed like new staff being trained unsure of what to do getting things wrong

Clean & comfortable

I like the architecture and design of the property, like the area as I have lots of memories living near by for 4 years, love local diner and antic shops, to have chinese food next door was also convenient, appreciate to have a quiet room. I was only regret not to have a brush for the toilet in the bathroom.. The staf was very kind and friendly.. so thank you all

Excellent value for money, with very comfortable room and bed. Food and drinks great and again, good value. Very warm and friendly welcome. Highly recommend, would stay again.

I received a really friendly welcome from Penny and had a very nice, clean, spacious room. This is an old building so clearly isn’t shiny and new, but was perfectly adequate for my requirements. It was lovely having the bar downstairs, and the offer of pub food if needed. Would definitely stay there again. Excellent value and lovely, friendly staff. Lots of free parking in their car park.

Uncomfortable bed - two singles pushed together as a large bed. Why? Dead battery in TV controller so no TV Heating (radiator) not working and the provided fan heater was noisy

Lovely room outside, (no stairs). Very very comfortable and big bed. Powerful shower. Ordered food and the lady behind the bar carried the tray to my room. Spacious room. A little noise from next door, but the bed was so comfy, I went straight to sleep.

Comfortable stay for the night. However they were late opening for breakfast.