Kensington Prime Hotel

It's way way smaller than what is shown on the pictures on the website - way smaller

Très calme et bien situé, personnel très accueillant

Really great little hotel. Comfy bed, nice staff and a good breakfast too. Really happy with my stay, would definitely recommend.

There were two strange things that could be changed. 1. The showere floor was at the exact level with the bathroom floor. Nothing existed to keep the eater from running all over the bathroom. We had to waste towels to dry it and ran out of towels. 2. The friges was in a clsed cabinet which heated up and kept the fridge warm. However, the staff was kind and the hotel was very clean.

Lovely hotel and quiet

Easy to check in, nearby to Olympia, small room but with everything you need.

Rooms were small but well furnished. Receptionist was very friendly (as were other staff), hotel was clean and tidy throughout. It's a small hotel, only around15 rooms. We were at the front and room was quiet, with only a small amount of traffic noise. Breakfast was a little disappointing as no bacon on the cooked option and the coffee machine was out of order (so only instant coffee available). Best bet for public transport is bus, with nearest stops a couple of minutes walk away - includes a route straight into central london (Aldwych). The nearby tube station is only open when there are major events on at Olympia

Avoid this hotel. They practice bait and switch bookings. We booked and paid in full for a Deluxe king bed room. On arrival it was immediately obvious our room was not the one advertised, tiny, ripped curtains not even room to open a suitcase without putting it on the double (Not King) bed. We went immediately to reception.They said there were no other rooms available and that "you must be American, you don't understand that beds are smaller here in London". Which is nonesense. We later got access to view the room we had booked and it was spacious, with a proper king bed. They refused to move us to that room, or to refund the difference. We were told the hotel was fully/overbooked. Expedia was also no help, despite us sending photos and confirming we had booked and paid for the more expensive room. The breakfast supplied is also misleading: broken coffee machine, only cold greasy options, nothing at all like the promotional video on the site. The lighted mirror in our bathroom was broken (reception told us none of them were working due to wiring issues) and the shower floods the floors with every use (broken hose on the head and curtain doesn't reach the floor) A shoddy place with shoddy business practices. After multiple contacts with multiple agents it became apparent Expedia doesn't really care either. Everyone is getting their money. Only the customer pays the price. We will never deal with either of these companies again for our travels.

Lovely stay, convenient to get around London. Perfect for people visiting London and wanting somewhere safe, cleans and tucked out the way from the hustle and bustle. Couldn’t recommend highly enough!

Really nice cosy rooms. Staff was really kind and helpful. Good breakfast provided. I really enjoyed my stay. Thank you!

Lovely little hotel in a very nice area.

Nice hotel, nice area but TINY room. Had to climb onto bed to get in it as so little space either side. Breakfast was ok ish but not a lot of choice. Staff very friendly

Terrible hotel and service

I love this place amazing memory

Amazing and very accommodating.

Siisti ja kaunis pieni hotelli rauhallisella paikalla. Katu oli todella hiljainen, eikä huoneeseenkaan kuulunut mitään ääniä. Kulman takana oli Kensington High Street, jossa paljon kauppoja ja ravintoloita. Useampi metropysäkki kävelymatkan päässä. Huone oli tosi siisti. Hyvä aamiainen ja mukava takapihan puutarha. Erittäin hyvä ja hinta-laatusuhteeltaan suorastaan loistava valinta.

Good staff, clean, quiet and a good breakfast

Bon accueil. Petit déjeuné simple mais correct.

The property was close to the train station. They included a delicious breakfast and it was clean.

The breakfast was awful but the bedroom were lovely