Sachi Hotel

The room was basic, but it was clean, tidy, comfortable and had everything we needed. Communication from the staff was excellent. About a 2 minute walk from the pier.

Bedbug infestation caused us to leave at 11:00pm with nowhere to go. Expedia did not offer to help find an alternate. Still waiting for the promised refund, but we ended up abandoning our visit to see our daughter and drive home in the early hours. Absolutely shocking.

A nice place to stay and is good for the price - the staff was in contact constantly and were very helpful throughout our stay! We were able to use the 24/7 customer service via Whatsapp and everyone was very polite.

Room had a smell of stale cigarettes and the drainage is very poor in the bathroom - really bad odours from the sink etc. Mattress and pillow extremely thin. Good location to Brighton central.

Check in was relatively easy, self checkin. The Room was nuce and clean, very warm, bed was comfortable. We had a great nights sleep. However, there were some maintenance items to be addressed, there was a missing door on the wardrobe, cigarette marks on the plug socket, and on the window frames, holes behind the door in the bathroom and on the wall in the main room. Did not affect our stay though.

For my stay I have rated the hotel as “good” based on the price. For what I paid for one night, the hotel was good value for its location and convenience (close to the sea front and town centre), cleanliness and amenities provided (including clean and fresh towels plus toiletries and in- room tea /coffee making facilities. There were a few niggles, that were not an issue for a short stay, but may have been more so during a longer stay or if the price was higher. The hotel was very clean, as was my room and bathroom. The bed was fine and would have been very comfortable, but I think the mattress was past its best. So fine for a short stay, but during a longer stay would have been disappointing, and could be an issue for guests who need a better quality mattress. Personally, I prefer someone to be present on site during check in, in case there are any problems, particularly if I have had to travel a long distance, but this hotel has a self-serve check-in process via key-pad entry. Although not my preferred method, it worked fine as I was able to speak to someone via telephone who helpfully guided me through the steps to enter the property and stayed on line until I had access to the room. So this method of check-in shouldn’t be an issue. Overall I recommend this hotel for anyone looking for a good value short stay in Brighton, and would definitely book again in the same circumstances. Guests just need to be realistic in terms of their expectations at the price.

great value place to sleep. Simple clean room with en-suite bathroom, plenty of tea and coffee, helpful staff at the end of the phone.

Stressful arrival, as the promised email with door entry code was never sent to me. By chance, a staff member was in the property when I tried rattling the door handle. The room was clean but very noisy as the walls are paper-thin - could hear everything in the next room. Was a cheap price, so I guess you get what you pay for.

Apart from the fact the term "Hotel" is generously applied, the radiator was on full tilt and the room was sweltering. Had to have the window open and the fan on. Perfect conditions for the Bed Bug we sent a photo of to the WhatsApp team. Thankfully, after stripping off in the doorway, washing our clothes at the highest temperature they could cope with and a close visual inspection of ourselves, shoes, bags, etc we didn't end up with an infestation. Despite being told that they were conducting a thorough investigation and that I'd be upda

I never received the promised email with check in instructions and code for entrance lock or bedroom lock. I had to Google the hotel when we were outside training to get in and eventually got instructions over the phone bus WhatsApp. The lock itself was complicated and fussy so that it took four attempts as you have a very narrow time window to enter the code.

I wasnt expecting much as it was so cheap but i was pleasantly surprised. Rooms are spotless and cosy (although bathroom airfreshener was extremely overpowering.) Shower not powerful enough but was hot and did the job. Floors and bed was wonky as the building is old but it just adds to its charm. Very quiet and didnt hear any noise from outside except the rain. Plently of shops and restaurants nearby and Brighton beach is right on your doorstep. Nice supply of tea, coffee and sugar and small toiletries if you need them. Room could really benefit from a microwave.

Room was ok. No staff on site. Great location, more like a room in a flat than a hotel

Great!

Not even worth 1 star, couldn’t get in to hotel, entry system totally broken

Really nice regency Georgian property with a nice street view and room was massive Only negatives were you had to chase the letting agent for key code entry to the property by telephone on the day you arrived which was not helpful after a 4 hour flight from Marrakesh, Morocco, North Africa. Key safe entry was difficult with arthritic hands and fingers . Other guests were antisocial and noisy and room 10 walks were thin. A lot of positives though, excellent price, period room which was massive and close to Brighton seafront in the Gay Quarter. 15 minutes walk to Brighton train station and Brighton pavilion and a bed so soft it was like sleeping on a marshmallow

They didn’t give the entry code and didn’t respond to my emails asking for it. I had to leave my event to come into town to see if there was anyone at the property, then when I still couldnt get through to them I had to book somewhere else instead. Then they used misogynistic language when I complained, and refused to refund it. They blamed me for not providing ID (the only reason I didn’t provide it was because they were asking after check-in time and after they’d failed to provide the entry code so I had booked somewhere else at that point so there was no point sending it). DO NOT BOOK. Total con.

We arrived at 4pm, both rooms booked were not ready. Staff explained they had issues with cleaner and they got one room ready so we could get ready and go out as we had plans, but it took a while as both rooms had been left in a state but last users. Staff apologised and said we could have a late check out due to this, however next morning at usually check out time 10am, staff were banging on our door asking us to leave.

Large room and helpful customer support

Good location. Got help when checking in. Basic facilities but did us well for one night with our 5 month old.

Spotlessly clean room, good location and very comfortable. This is one of the best hotels I have stayed in by far. I will surely be booking here whenever I am in Brighton