The Boleyn Hotel

all good very clean and helpfull staff

Loved the room, the proximity to the Thames for beautiful walks, and the staff were very friendly.

Enjoyed our stay at the Boleyn hotel, ample safe car parking and warmly greeted at reception, check in was very simple and efficient. Room was very good, temperature was perfect, beds were comfy, clean bathroom and powerful shower with shower gel to use, after a peaceful night sleep we enjoyed a nice breakfast a good selection of cereals, fruits, pastries and yoghurts to start and then a full English breakfast washed down with coffee.

Great location, good breakfast, comfortable bed, good shower and free parking. Good value. Recommended

Have stayed here several times and is good value. Staff always helpful!

Lovely hotel.clean, big comfortable bed.friendly staff.good parking. Big breakfast .

Sadly this hotel is in a very poor state. The staff were friendly but there was a sense that they were trying very hard in the face of certain failure. My room was in need of a deep clean - grime around the shower, which flooded water all over the floor - carpet stains, wall stains, curtains that smell like cigarette smoke. The ‘view’ from this ‘Executive Room’ is of a brick wall, which makes it very claustrophobic. The worst part though was that the shower provided no hot water both nights of my stay, so I was unable to have a hot shower after a long flight. I asked at the front desk after the first night and was told it would be fixed but it wasn’t and I wasn’t offered a different room. Not having access to hot water to bathe seems like the very bare minimum for a hotel room, let alone one that cost this much. I was directed to email the manager and have asked twice via email for a partial refund, which seems totally reasonable under the circumstances, but I haven't even had a response. This really seems like a failing business (the restaurant on site never had more than a couple of people in it, even over a weekend) and there’s a sense of decay about the whole place. I would definitely not recommend it to anyone, largely because my requests were just ignored. It’s okay to make mistakes - we all do that - but to ignore a customer’s polite requests is a red flag.

Basic but clean accommodation. WiFi worked. Could not get heating to work so was a little cool. Indian restaurant. Breakfast cooked fresh and of good quality. Ample parking facilities.

Breakfast wasnt of a good quality but staff were friendly and hotel was quiet and i had a reasonable nights slerp

Nice room in a nice area. Staff couldn’t have been any more helpful. Huge car park for the amount of rooms and they allowed us to park there all day on check-in and checkout day.

It is a very nice period hotel. It is very clean and the staff are very helpful. It does not offer evening meals, but there are plenty of restaurants nearby.

Clean, comfortable and quiet. Staff are friendly and the good breakfast is included in the price. We return to this hotel often

It was really good just that there was a urine smell in the bedroom not the bathroom but actually where the bed was.

Charming small hotel…great parking…walkable and great shopping options….amazing breakfast and lovely staff

We included breakfast which was quite disappointing. Otherwise, room is nice

Room was ok but very basic.

Lovely hotel. Great staff

Nothing much

Good value for money location for SW London attractions. Easy access and plenty of parking.

Lovely place to stay close to the river, great Indian meal in the evening and good breakfast .