The Kings Arms

Was great.

The pub at the King's Arms is excellent; they have a brilliant chef, and breakfast is included. On the down side, the room was extremely small, and the sink isn't in the bathroom.

Perfect x

From the first point of arriving wss excellent Evening meal fresh and hot. Helpful directions to the theatre. Including taxi no for getting back to hoel Comfy clean bedroom, lovely breakfast. Even a pleasant cherrio as we left.

This venue is a live music venue and nightclub Friday & Saturday. The venue are up front about this and list it appropriately on their website but hotels.com do not. I had gone based on hotels.coms information which is miss leading. It was only at check in I discovered this, over 150miles from home. I am not exaggerating, I am not being ott, they turn into a night club from 9pm - 3am every Friday and Saturday. Music thudding until 3am. Our room was above the outside smoking shelter in a Friday night …. Not great. The venue is tired and was undergoing renovations when we visited. Room was okay. Staff were friendly, attentive & polite. Breakfast was great and allergy friendly.

Overall it was pretty good to be fair, though I think a few things could be improved. The check in was straight forward and you're given a printed sheet to put in the front of the car to cover parking in the pay & display at the rear of the building. The room was small but comfortable and clean and nicely decorated. There were fresh towels and plenty of tea & coffee. The food we had was really nice and fairly priced, and the breakfast was good too. The only complaint I would have with the breakfast is that nobody told us where everything was and what we could/couldn't have, and we were sort of left to our own devices. The server at breakfast was also a little off and almost uninterested. We also had a rather blunt exchange from another staff member regarding room payment while we were eating our evening meal which was a bit off. One thing we didn't know until we arrived was that it turned into a night club at 10pm until 2pm! That was ok for us and we stayed up and listened to the dj while we drank, but for some it might be reason to avoid the place. The access to the rooms isn't the best as the stairs are quite steep and shallow treads, but it is an old building so I can understand this. We rang the hotel ahead as my wife has a heart condition, so we needed a room on the first floor which they obliged us with. There is another floor above so worth checking if you need to. All in all a nice place with decent food and a pleasant atmosphere, service could be better. Good vfm

Really nice play to stay, fab cocktails , dancing till the early hours. Such a good night, would definitely stay here again

Nice enough rooms and pub. There were a few locals in there when we got there. Staff in the evening were very friendly, the breakfast crew not so much.

Great crash over, price and location for Old Town.

Pleasant enough room above a pub (apart from the didgy stains on the blanket) but almost no sleep... loud pub DJ until gone midnight (althpugh no one on the dance floor and bar almost empty) , then people shouting/ drinking in the smoking area (directly below bedroom window) until the small hours and then what sounded like a tumble dryer (?) in the landey room along the corridor on a very long cycle making a hell of a noise... finally dropped off to sleep about 5am, overslept and missed the breakfast then housekeeping knocking on the door hurrying us along before we'd even reached check out time (then standing outside talking while we packed up)

Stayed here a couple of times, convenient, great service, what more could you want for the price. Breakfast also lovely

Clean and convenient, good food in the bar. We stayed mid week and it was quiet overnight. Overall just what we needed.

Room good but very cold on the first night with no extra blanket available. Heating put on after speaking with staff the following day. Booking in system wasn't working so I had to come back a bit later to book in and collect key. Breakfast choice good and very tasty. Staff very friendly and helpful.

Fab pub/hotel stayed one night Bed so comfy, room beautiful and clean. Breakfast really good freshly cooked. Staff excellent Would stay again no problem .

The staff were really friendly and understanding about my food intolerances. Breakfast was served promptly. The room was clean and well furnished.

Very nice Hotel in a ugly old town…..

Chose this as a nights stop over when traveling home from a holiday in Cornwall. We chose to come this way back as we were fed up of sitting in the none stop stop start qué we were in on the M5. Lesson learned don't travel on a Friday to Cornwall or back to Stafford on the M5. The staff here are really pleasant and helpful we also liked the fact you get a 10%discount on food and drink when eating there. There is a night club on site we never new about but as our room was well away from the DJ and music which goes on late on a weekend we didn't here a thing so really good. The food is excellent and the breakfast choice is good and filling as well. İt's quite a large Pub/Hotel so there is plenty of space for everyone, all in all we had a great night's stay here and will stay again when in the area or when the M5 motorway is at a standstill. We really liked the place and it's so handy for the centre of town and shops and the fact you can park at the rear of the hotel is also a bonus, just a brilliant place to stay.

Umpteenth stay at the Kings & it seems to get better every time Staff are off the scale of helpful, Manager first class Food was lovely as I ate at the Kings last night & the breakfast was its usual terrific

Convenient for work, excellent choice of Pubs cafes & restaurants for eating out which are literally on the doorstep

The atmosphere was young and buzzy, not the place for a quiet weekend , as disco Friday and Saturday until 3.00am and live band Sunday evening until 11.00pm !! Unfortunately plug in bathroom sink did not work, and the pillows and duvet were of poor quality. No storage or hanging facilities in room, so fortunate we were only staying one night.